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(NYC Aviation)   Broke family flying standby stuck at airport for a week until rescued by a different airline needing a PR boost   (nycaviation.com) divider line 161
    More: Dumbass, tickets, airlines, Salt Lake City International Airport, airports  
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15413 clicks; posted to Main » on 22 Aug 2012 at 10:07 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-22 10:39:06 PM

joshiz: Also, there is a dress code with buddy passes - no shorts or flip flops


Then how the hell am I supposed to get past security???
 
2012-08-22 10:40:43 PM

Candygram4Mongo: The airline industry has sophisticated software designed to ensure no extra empty seats. Ever.

You think you can outsmart airline software, mom and dad? Really?


That software exists? If so, it's doing a really shiatty job considering how many people have already posted that they have seen empty seats on planes. 

Clearly these parents and the person who gave them the passes have very little foresight, but it doesn't seem like outsmarting the airline software was the issue at hand.
 
2012-08-22 10:43:07 PM

icepriestess: Candygram4Mongo: The airline industry has sophisticated software designed to ensure no extra empty seats. Ever.

You think you can outsmart airline software, mom and dad? Really?

That software exists? If so, it's doing a really shiatty job considering how many people have already posted that they have seen empty seats on planes. 

Clearly these parents and the person who gave them the passes have very little foresight, but it doesn't seem like outsmarting the airline software was the issue at hand.


They were most likely trolling the airport and annoying other passengers that had planned ahead with their hard luck story. The airline that got them out just seized on media attention.
 
2012-08-22 10:43:12 PM

beantowndog: I havent seen an empty seat on a plane in years.


I was on a flight last year (pretty much this time last year)...not only were there empty seats, there might have been 15 people on the plane. This was an Airbus 319, I think. My seat was towards the back; I pretty much had the whole back section to myself, literally. The 5 rows around me were empty, except for me, of course.

/well, it was a flight from Toronto to Montreal
//before 7am
///was transferring planes; red eye flight from LAX
 
2012-08-22 10:44:52 PM

Neondistraction: Linkster: SpikeStrip: [i780.photobucket.com image 591x376]


yeesh.

We can't afford tickets but my kid is wearing my 300 dollar sun glasses.

POS father, right there!

There's a good chance he bought those at a flea market for 10 bucks.


Oakley's unpossible!
 
2012-08-22 10:45:13 PM

Coco LaFemme: If you can't afford to do something, don't do it. The boyfriend and I wanted to get up to NYC a couple of months ago to see some of his family, but we didn't have the money. So we stayed home. That's what responsible people do, and we don't even have any kids. It's just us. So that's extra irresponsible to drag your kids around, forcing them to sleep in an airport for a week.


But I need a new smart phone. To... uh... apply for jobs and stuff.
 
2012-08-22 10:45:36 PM
... the 4-year-old, had to be checked out by paramedics at one point

I'm sure child services will be very interested in this story.

/looking at the pic and they fact they're flying home to Virgina I'm not at all surprised at the stupidity they displayed.
 
2012-08-22 10:45:47 PM

VW_Factor: Wait..

So some asshole down on his luck got himself AND his family into a bad situation ON PURPOSE.. We're supposed to care why?

I think the better question would be.. Why didn't they see this coming?

Even the 13 year old should have been smart enough to see this coming.


I know, right?? Who plans ahead?? Nerds.
 
2012-08-22 10:45:53 PM

doglover: haemaker: doglover: I like how the article assumes we all know what a buddy pass is or give a rat's ass about the family's shower status.

I believe a blog named "NYC Aviation" can make some assumptions about it's own readership.

This is the internet. The only thing you can assume safely is Rule 34.


Rule 34 application:
Hubby pimps out wife for plane fare. ;-)
 
2012-08-22 10:46:30 PM

Selector: MrHappyRotter: As long as this family is adequately chastised and marginalized for being poor and taking their friend up on an opportunity to do something they never would have been able to afford otherwise, I can fall asleep happy and dream peacefully tonight.

Who goes on a trip without even like an emergency $100 for a night in a hotel room?? Do these people exist??


I know, right. I always make sure to have enough cash and gold bouillon with me at all times to cover my basic necessities and living expenses over a freakishly long and entirely unexpected duration of time.
 
2012-08-22 10:48:20 PM
images.starpulse.com
 
2012-08-22 10:48:47 PM

tenton: beantowndog: I havent seen an empty seat on a plane in years.

I was on a flight last year (pretty much this time last year)...not only were there empty seats, there might have been 15 people on the plane. This was an Airbus 319, I think. My seat was towards the back; I pretty much had the whole back section to myself, literally. The 5 rows around me were empty, except for me, of course.

/well, it was a flight from Toronto to Montreal
//before 7am
///was transferring planes; red eye flight from LAX


tenton: beantowndog: I havent seen an empty seat on a plane in years.

I was on a flight last year (pretty much this time last year)...not only were there empty seats, there might have been 15 people on the plane. This was an Airbus 319, I think. My seat was towards the back; I pretty much had the whole back section to myself, literally. The 5 rows around me were empty, except for me, of course.

/well, it was a flight from Toronto to Montreal
//before 7am
///was transferring planes; red eye flight from LAX


Well clearly people from Toronto don't want to go to Montreal, no surprise.
 
2012-08-22 10:49:19 PM
Hey, when I'm homeless and undocumented, I just live at the Airport!
 
2012-08-22 10:49:35 PM

MrHappyRotter: Selector: MrHappyRotter: As long as this family is adequately chastised and marginalized for being poor and taking their friend up on an opportunity to do something they never would have been able to afford otherwise, I can fall asleep happy and dream peacefully tonight.

Who goes on a trip without even like an emergency $100 for a night in a hotel room?? Do these people exist??

I know, right. I always make sure to have enough cash and gold bouillon with me at all times to cover my basic necessities and living expenses over a freakishly long and entirely unexpected duration of time.


Yeah, because who entertains the notion that things might not go exactly as planned and that you might have to have some alternative means of subsistence, especially when small children are involved??

/dumbass
 
2012-08-22 10:49:40 PM

VW_Factor: Wait..

So some asshole down on his luck got himself AND his family into a bad situation ON PURPOSE.. We're supposed to care why?

I think the better question would be.. Why didn't they see this coming?

Even the 13 year old should have been smart enough to see this coming.


I'm guessing, and this is just a guess, that they are not frequent (or even ever before) fliers who know the ins and outs of air travel.
 
2012-08-22 10:49:58 PM

thisisyourbrainonFark: [images.starpulse.com image 445x289]


THIS!
 
2012-08-22 10:51:01 PM
I have a teeny tiny bit of sympathy, but that's it. Most of the scorn should be on the employee who gave them the passes.

I work for Delta and if I had given these folks buddy passes my ass would be out on the street. You ALWAYS drill the non-rev process into your pass riders heads so there is no question they understand that they are at the bottom of the pecking order. Everything goes before a buddy pass. There may be seats open but because we can send more cargo, those seats stay empty and your ass spends more time in Craplakistan. Hell, I just spent an extra day in Chicago due to full flights. I bet they bought them off of ebay or craigslist. I cannot imagine an employee not explaining this to the family.
 
2012-08-22 10:52:57 PM

joshiz: Oh and you are not supposed to use buddy passes for families - they really are for adults just because they do not guarantee you a seat.

I'm sure in the week that that family was in the airport there were flights with 1 or 2 or 3 seats open but that wasn't enough - they needed 4 seats.

Also, there is a dress code with buddy passes - no shorts or flip flops and they imply that you should wear a collared shirt.


There are no rules against children using buddy passes. Also, different airlines have different rules as far as dress codes. Only a few airlines have it and it's only for flying first class.

/20+ years of non-rev travel
 
2012-08-22 10:53:01 PM

Selector: MrHappyRotter: Selector: MrHappyRotter: As long as this family is adequately chastised and marginalized for being poor and taking their friend up on an opportunity to do something they never would have been able to afford otherwise, I can fall asleep happy and dream peacefully tonight.

Who goes on a trip without even like an emergency $100 for a night in a hotel room?? Do these people exist??

I know, right. I always make sure to have enough cash and gold bouillon with me at all times to cover my basic necessities and living expenses over a freakishly long and entirely unexpected duration of time.

Yeah, because who entertains the notion that things might not go exactly as planned and that you might have to have some alternative means of subsistence, especially when small children are involved??

/dumbass


You get points for the thoughtless me too circle jerk comments. And the slashie was a nice touch!
 
2012-08-22 10:53:52 PM

sweet-daddy-2: doglover: haemaker: doglover: I like how the article assumes we all know what a buddy pass is or give a rat's ass about the family's shower status.

I believe a blog named "NYC Aviation" can make some assumptions about it's own readership.

This is the internet. The only thing you can assume safely is Rule 34.

Rule 34 application:

 
2012-08-22 10:54:32 PM
d3-01.twitpicproxy.com
 
2012-08-22 10:56:06 PM
Wow, that is some pretty awful luck. One would have thought that in six days, there would have been at least one flight that could have taken care of the Saxtons. Obviously JetBlue did nothing wrong and we don't know if there was an opportunity for the mom and four year old to take a flight leaving the dad and 13 year old behind, so I won't make any judgments, but damn if that wasn't some terrible luck.
 
2012-08-22 10:59:02 PM
If you are broke, instead of flying across country, why not just take a trip to a city a few hours away?
 
2012-08-22 11:00:11 PM
I was watching a show the other night about traveling around the world for free, these people should have been more outgoing and stepped out of the airport instead of crying until a news crew was present.
 
2012-08-22 11:01:35 PM

Johnnyflash: I was watching a show the other night about traveling around the world for free, these people should have been more outgoing and stepped out of the airport instead of crying until a news crew was present.


That sounds pretty interesting. How was it accomplished??
 
2012-08-22 11:02:27 PM
Yeah, that employee is pretty hosed.
I despise giving out buddy passes for this reason and when asked I usually lie and say they're all gone, but I have my whole year's allotment. We are told we (the employees) are responsible for the actions of the buddy pass rider. If they get sloppy drunk and take a dump in the galley or raise hell with a gate agent we are on the hook. It really is not worth the headache.

/and I haven't seen a half empty airplane in a long time
 
2012-08-22 11:02:30 PM
Never vacation while broke.

One member of the band I'm in has worked for an airline for more than 15 years. He met his wife who works for the same airline at the same airport. Over the years (starting before the turn of the century) he and his wife have offered us buddy passes, and the band played an employee party in a hangar for buddy passes for each of us.

We've used them roundtrip to LA many times, San Diego twice, this year to Vegas. It is rare that we get on the first flight. We have never had to spend overnight awaiting a flight, but we always have the resources to spend the night away from the terminal. We try to be as friendly and patient as we can. We eat before we are hungry and use restrooms often, trying always to be ready to go and stay in a good mood. We bring magazines, books, music (headphones), and neat comfortable clothes. We find that the more we show the agents that we know how the passes work and they understand that we will wait calmly. Universally, the agents work hard to get us on a flight and act as disappointed as we are when the doors close without us.

But we make certain we have the ability to get where we want to go and return if we are going to miss our vacation window while flying standby. We use the buddy passes to save money ... but have the money to use if we need it.
 
2012-08-22 11:02:36 PM

beantowndog: I havent seen an empty seat on a plane in years.


I flew from Palm Springs back to Seattle a few years back with a quick stop in San Fran. The leg from PS to SF was almost COMPLETELY empty. It was one of the oddest feelings I've ever had on a plane.

Too bad the flight from SF to Seattle was a complete shiatshow. The couple that ended up sitting in my row biatched when they got on the plane, irritated that someone else (who was there before them) happened to be sitting in their row. I told them that if they really had a problem with sitting with other people that they should've bought first class tickets and the woman got super huffy with me.
 
2012-08-22 11:05:09 PM
MrHappyRotter:
As long as this family is adequately chastised and marginalized for being poor and taking their friend up on an opportunity to do something they never would have been able to afford otherwise, I can fall asleep happy and dream peacefully tonight.

MERICAAAAAAAA!

www.foszor.com
 
2012-08-22 11:06:12 PM

Selector: Who goes on a trip without even like an emergency $100 for a night in a hotel room?? Do these people exist??


Pro tip: $100 does not cover a week in a hotel and meals for four.

/ Seriously, you can look it up
 
2012-08-22 11:08:04 PM

jaytkay: Selector: Who goes on a trip without even like an emergency $100 for a night in a hotel room?? Do these people exist??

Pro tip: $100 does not cover a week in a hotel and meals for four.

/ Seriously, you can look it up


I knew some moron would say this, forgetting the fact that the family left for vacation WITH NO RESOURCES WHATSOEVER, be it $100 or $5000.
 
2012-08-22 11:09:35 PM

joshiz: I fly a lot but have a friend who works as a flight attendant. She sometimes has extra buddy passes left over so I have taken a couple trips with them.

You are absolutely on the bottom of the list EVEN IF you have status with that airline - that doesn't matter. At least on the airline my friend works for she can at least put you on a list for a particular flight in advance (although you can still get bumped) and check the status of flights to see how busy they are. Usually the earliest flights have a few seats left but as the day goes on, your chances get slimmer and slimmer.

But in August? With no money. No way.


Son ,, Is that you?
 
2012-08-22 11:09:42 PM
It's this kind of dimwitted brainless shiatfark that is in front of me in line at the grocery store arguing with the cashier that he can use food stamps to buy two cases of Natty Light. His half-dozen unwashed crotchfruit running amok in the store free range... While his Escalade sitting on 22's pulling a trailer full of jet-skis all bought on credit he'll never pay off is double-parked out front.
 
2012-08-22 11:10:45 PM

ScotterOtter: There are no rules against children using buddy passes. Also, different airlines have different rules as far as dress codes. Only a few airlines have it and it's only for flying first class.


I didn't say there were rules against using buddy passes for children - I said it wasn't advised for families because you need multiple seats.

The dress code I am referring to is a specific dress code for buddy passes. At least on the airline I am using them, you need to accept the terms and conditions when you redeem your pass and the dress code is part of those. This was also told to me by the airline employee who gave me the buddy passes. On that airline (which is one of the big 3) there technically is no dress code for first class yet there is for buddy passes.
 
2012-08-22 11:11:30 PM
I don't remember if all this stuff is supposed to be secret... but, it's the internet, it's anonymous, right?

my dad was a pilot for an airline... I've flown non-revenue stand-by my whole life. you just learn to deal with things like the uncertainty of existence.

people say, when are you coming in? I say... I'll let you know if... then when, I'm coming in.

honestly, you check the flight status religiously, and don't even attempt any flights that involve full or overbooked flights... unless you particularly like sleeping in airports. or, you talk to the gate people, and say, where else could i fly to get somewhere close... or, are there alternative, more longwinded routes?

sometimes i get first class, sometimes i don't get on the flight. the suspense makes it all a little more exciting... when it works. otherwise, it's like losing a chess match with someone better than you... you just suck it up and learn your lesson and swear to yourself, never again... i'm going to pay for a ticket for the rest of my life... but you never do, that roulette game just keeps calling you back.

/ these people, stuck for almost a week, made same errors. it was clear from the article that they didn't know the game. first of all, start sending people individually. they needed four seats and had kids. ok, send two at a time. fark, send one at a time. send mom first, then a kid, so mom can pick it up, and so on. there's no way in 6 days they couldn't have gotten out if they tried. even some overbooked flights have seats become available.
// second, try an alternate route. if it's full going where you want to go, go somewhere else, find another in. they should have talked to the gate agent. these people actually know a lot about air travel. be nice to them and they will help you out. my wife, a complete novice in this form of travel, was able to navigate around the country in order to get to a family wedding in prime travel season, just be talking to gate agents and saying, my husband normally does this stuff, and I have no idea what to do. I watched her itinerary unfold online and thought, wtf, when did she become a wizard? that's what I would have told her to do. so, for a while, i thought we had a psychic bond... until she told me it was all the gate agent.
 
2012-08-22 11:13:02 PM
Selector: Johnnyflash: I was watching a show the other night about traveling around the world for free, these people should have been more outgoing and stepped out of the airport instead of crying until a news crew was present.

That sounds pretty interesting. How was it accomplished??


By being social with empathetic strangers. Well, beg and hope you're not killed.
 
2012-08-22 11:16:14 PM
Man, that must suck. Being stuck in the Salt Lake City airport for almost a week.

Taking a vacation in August with only buddy passes and not enough money to buy tickets, just incase you might need to get home faster than there will be an opening, that's just retarded. Only being able to eat one meal a day and stuck in the middle of of a city dominated by Mormoms is a punishment that clearly fits the crime.
 
2012-08-22 11:18:25 PM
Ok, wait, they had a 13yo kid and a 4yo kid. If I was them, I would have said, Mom takes the 4yo and goes back asap, with Dad and the 13yo up next. Why would they have to wait for four seats?? Finding two seats would still be tough, but I don't get why they couldn't have split up the seats.

If I'm able timewise, I always offer to be bumped to another flight and get travel vouchers if I can. One time in Boston, I got bumped, got a free R/T flight anywhere in the U.S. and was put up in hotel with $40 in meal vouchers. Granted I only had my carry on bag, but I got a good night's sleep.
 
2012-08-22 11:18:59 PM
Here is the buddy pass dress code for the airline I was talking about:

NRSA Dress Code...

All travelers are expected to dress in accordance with the standards of good taste including being 'neat,' 'clean,' and 'well groomed.' The following attire is unacceptable in any class of service.

- t-shirts
- workout attire
- sweat clothing
- bare midriff
- micro/mini skirts
- sheer/see through clothing
- tank tops
- beach clothing
- beach footwear
- cut-off clothing
- clothing with offensive terminology/graphics
- bare feet
- bathing suits
- halter or bra tops
- sleeveless muscle t-shirts
- leggings
- sweatshirts
- flip-flops
- clothing with holes/ragged edges
- provacative/revealing clothing

In addition to the items listed above, the following is unacceptable attire in First Class and Business Class:

- jeans or denim clothes of any color
- athletic or tennis shoes
- hiking/military style boots
- shorts
- baseball caps
- skin-tight or form fitting pants without mid-thigh length top

Customer service judgement will prevail in matters pertaining to dress code.

So I guess you technically can wear shorts in Economy on a buddy pass but there still is a dress code. This is a few years old so they now allow jeans in FC.
 
2012-08-22 11:21:48 PM

PsychoLaurie: Ok, wait, they had a 13yo kid and a 4yo kid. If I was them, I would have said, Mom takes the 4yo and goes back asap, with Dad and the 13yo up next. Why would they have to wait for four seats?? Finding two seats would still be tough, but I don't get why they couldn't have split up the seats.

If I'm able timewise, I always offer to be bumped to another flight and get travel vouchers if I can. One time in Boston, I got bumped, got a free R/T flight anywhere in the U.S. and was put up in hotel with $40 in meal vouchers. Granted I only had my carry on bag, but I got a good night's sleep.


you don't get travel vouchers when you travel at a discount... travel vouchers are for paying customers. plus, they won't vouch someone else to fight a freeloader on.

/ these people should have been better informed about the perils of non-revenue travel.
 
2012-08-22 11:22:19 PM
What surprises me is that what happened in the article must be quite common. I mean, there appears to be at least a couple people in the this thread alone that have had the same experience.
 
2012-08-22 11:23:30 PM

pute kisses like a man: // second, try an alternate route. if it's full going where you want to go, go somewhere else, find another in. they should have talked to the gate agent. these people actually know a lot about air travel. be nice to them and they will help you out. my wife, a complete novice in this form of travel, was able to navigate around the country in order to get to a family wedding in prime travel season, just be talking to gate agents and say ...


They were flying B6 out of SLC. The options are LGB or JFK. That's it. I assume there initial routing was JFK connecting to IAD, so that leaves SLC-LGB-IAD as the only other option. B6 is good on the east coast and the Caribbean, but pretty thin out west. Other than their LGB hub, most stations only have a few flights a day. SLC-JFK is a once per day flight. SLC-LGB is only three times per day. Not much options when going non-rev.
 
2012-08-22 11:24:00 PM

icepriestess: beantowndog: I havent seen an empty seat on a plane in years.

In July I flew on a plane that was only 1/3 full. Had an entire section to myself. On the second connector flight, I had my own row. They were midday flights too.

Just depends on where you're flying to, I guess.


I once had a flight where it was me, another guy, and three flight attendants. It was a deadhead, but man was that ever weird.
 
2012-08-22 11:24:14 PM

Selector: I knew some moron would say this, forgetting the fact that the family left for vacation WITH NO RESOURCES WHATSOEVER, be it $100 or $5000.


They left for vacation without the $6000 necessary to buy four "fly me today!" replacement tickets when they already had tickets home!!

This will be highly amusing to you and your friends at your next dressage meet-up.
 
2012-08-22 11:27:01 PM
FTFA:
"The Saxton family was stranded at Salt Lake City International Airport for six days.
According to the local ABC affiliate, the Saxons got there last Wednesday night and didn't leave until Tuesday. Weather was great. Flights were going in and out on schedule. But the Saxtons ..."


Are we sure that they just didn't have the wrong name on their boarding passes?
 
2012-08-22 11:28:24 PM

Shazam999: icepriestess: beantowndog: I havent seen an empty seat on a plane in years.

In July I flew on a plane that was only 1/3 full. Had an entire section to myself. On the second connector flight, I had my own row. They were midday flights too.

Just depends on where you're flying to, I guess.

I once had a flight where it was me, another guy, and three flight attendants. It was a deadhead, but man was that ever weird.


Back in the 90s, I was waiting for a puddle jumper flight at a gate that handled a bunch of puddle jumper flights leaving at the same time. All the other flights boarded, and I was the only one left. The gate agent came over to me and said "Mr. clear_prop, are you ready for your flight?" I was the only passenger on the 19 passenger plane.
 
2012-08-22 11:28:46 PM
TFA says United gave this family free rides, but the original story at ABC 4 says viewers bought tickets for the family.

My faith in United's inhumanity is restored. Whew!
 
2012-08-22 11:28:51 PM

Shazam999: icepriestess: beantowndog: I havent seen an empty seat on a plane in years.

In July I flew on a plane that was only 1/3 full. Had an entire section to myself. On the second connector flight, I had my own row. They were midday flights too.

Just depends on where you're flying to, I guess.

I once had a flight where it was me, another guy, and three flight attendants. It was a deadhead, but man was that ever weird.


Did your letter to the Penthouse Forum also use the word weird?
 
2012-08-22 11:29:11 PM

jaytkay: Selector: I knew some moron would say this, forgetting the fact that the family left for vacation WITH NO RESOURCES WHATSOEVER, be it $100 or $5000.

They left for vacation without the $6000 necessary to buy four "fly me today!" replacement tickets when they already had tickets home!!

This will be highly amusing to you and your friends at your next dressage meet-up.


It's not like they went broke because they were in a predicament, which at least would have been worthy of sympathy. They were in a predicament BECAUSE they were broke, displaying a staggering lack of planning. Are you really so dense that you can't differentiate between the two??
 
2012-08-22 11:29:26 PM
I had a somewhat similar but not really the same situation when I was broke in college. My parents bought me a ticket to come home to see them, and I only had like $15 on me. They were going to hook me up with some more money once I got there. The shuttle I took to the airport had a mechanical problem, and I arrived late for my flight. The airport of course didnt care, and wanted a $50 fee to catch the next plane. fark. Didnt even have enough cash on me to ride back to campus.

Then i saw they take checks... so I just wrote a bad check, caught the flight, and deposited money before it bounced. Was still a scary moment that taught me an insanely valuable life lesson.
 
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