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(The Consumerist)   Dear Consumerist: My hands tremble as I write to tell you a bottle of White-Out came in its own box separate from other office supplies I ordered. Please let your readers know I'm shaken to my core, but will somehow find the strength to live   (consumerist.com) divider line 30
    More: Stupid, superhuman strength, heart, wage slaves  
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19188 clicks; posted to Main » on 21 Aug 2012 at 2:27 PM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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Archived thread
2012-08-21 12:39:01 PM  
13 votes:
"Hey, we're out of White-Out."
"Yeah, I know. Just ship the rest of our order and let the Baltimore warehouse know they'll need to cover down to complete the order."

...meanwhile, in Baltimore...

"Hey, these idiots ordered ONE bottle of White-Out."
"So? Lots of our customers only order one case."
"Not one case. One bottle."
"WTF?"
"Do we even have any boxes that small?"
"No, because we assume nobody is that farking stupid."
2012-08-21 02:40:24 PM  
4 votes:

KatjaMouse: QueenMamaBee: Are they seriously that distressed over the lonely white-out??

I'd be more distressed by the waste.


Boxes and air packs CAN be reused.
2012-08-21 01:12:10 PM  
3 votes:
Forty bucks says they were too farking lazy to just buy the goddamned white out at farking Walmart while they were out for lunch.
2012-08-21 12:47:46 PM  
3 votes:
Ten bucks says that when they placed their order, there was a section or prompt that said "Some items may ship at other times separate from the main order due to *insert boring as shiat warehouse logistics reason*"
2012-08-21 02:42:10 PM  
2 votes:
"Dear Consumerist,

I recently placed a large order with staples.com and they completely dropped the ball and forgot one bottle of white-out I'd ordered. I had to call them because they are too incompetent to even realize their own mistake. By the time I finally talked to them and they sent me the bottle, it was already 8 days after I'd initially placed the order.

Why can't companies have common sense, realize their own mistakes and just fix them before the customer has to call them out on it? All they had to do was send out the extra bottle of white-out in another shipment, and the PR boost they'd get from me telling everyone about their customer service would easily pay for that second shipment. Instead like every other company out there, they chose to be short-sighted.

Should I sue them for $10,000 just to cover how I value the time spent on the phone with them, or should I make it $20,000 to cover my emotional distress too?"
2012-08-21 02:39:58 PM  
2 votes:

kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.


Yea. You don't get those shipped. You pick them up at the corner off a blanket. But be sure to wash it off first.
2012-08-21 02:39:08 PM  
2 votes:
The more important question is, who still uses white-out?
2012-08-21 02:37:52 PM  
2 votes:
Did you know that Michael Nesmith's (of the Monkees) mom invented White Out? She is probably getting a kick out of this thread.
2012-08-21 02:37:50 PM  
2 votes:
I've received crap like this all the time.... and I've never thought of actually sending it to a website. I just show it to the coworkers, we roll our eyes and we move on. Are they seriously that distressed over the lonely white-out??
2012-08-21 12:50:36 PM  
2 votes:

Aarontology: Ten bucks says that when they placed their order, there was a section or prompt that said "Some items may ship at other times separate from the main order due to *insert boring as shiat warehouse logistics reason*"


Twenty bucks says they got an insert in their other package that says the exact same thing.
2012-08-21 12:32:47 PM  
2 votes:
That means you recieved more cardboard to build your fort where the real world with its real problems can't find you. Quit yer biatchin'.
2012-08-21 03:39:48 PM  
1 votes:
First World Problem™

Fun fact: DOT regulations prohibit the shipment of correction fluid by air. So if the rest of your order went by air, the White-Out would arrive separately by ground.

Used to to sit next to the secretary and learned all kinds of interesting info. For instance, FedEx doesn't give guaranteed delivery dates/times for shipments to Israel.
2012-08-21 03:07:17 PM  
1 votes:

Ivo Shandor: eas81: This is not that uncommon:

Another good example from HP.


That's a fake. It's 2 boxes taped together you can see the factory HP tape under the tape the picture taker used.


Anywho I used to work at a company that did fulfillment and this is not an uncommon experience. We shipped printed material and it was common to have an order of 100 books that went out 5-10 books in a box (books as big or bigger than phone books), then the next order to come off the line would be 1 book, followed by another 100 book order. So the question is, stop everything, go and locate an envelope or 1 book box for that single order or continue using the 5 or 10 book boxes?

The answer of course is to keep moving with what you have, trucks run on schedules and stopping the line for any reason outside of "someone is stuck in the machinery" is just a waste of resources as multiple people have to wait while some dumbass saves us .02 on boxes.
2012-08-21 03:04:16 PM  
1 votes:
I wish I had detachable girlie parts.... then I wouldn't have to worry about rape, legitimate or otherwise. Of course, if I left it at home, the bf would NEVER go out of the house. "Hey, if you're goin out.... why don't you just leave that here..."


You'd still have to worry about rape. You just might not be around when it happened
2012-08-21 03:03:14 PM  
1 votes:
They could have sent you a tiny little box, but they sent you more box than you paid for. Generally, when someone gives me free product, I don't complain about it.

Shut up and enjoy your bonus box.
2012-08-21 02:57:50 PM  
1 votes:
I think that's the last Consumerist link I click on, the last one before that was about someone trying to return a 6 year old tv and they wouldn't take it back. Those types of stories just makes me hate mankind.
2012-08-21 02:52:24 PM  
1 votes:

kiwimoogle84: Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.

Under certain circumstances it is perfectly acceptable to go ATM.


You mean like if it's in your network and there's no transaction fee?
2012-08-21 02:47:48 PM  
1 votes:
Ummm- who the fark uses White Out anymore...I mean other than to sniff??
2012-08-21 02:47:15 PM  
1 votes:

Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.


Under certain circumstances it is perfectly acceptable to go ATM.
2012-08-21 02:39:59 PM  
1 votes:
White (people) problems.
2012-08-21 02:38:47 PM  
1 votes:

karmaceutical: Fark, seriously... how much to get rid Consumerist links? Put a figure on it. It used to be funny, then entertaining in that rage-filled way... now it is just a constant reminder of how vapid most inhabitants of our society are.


The Consumerist has indeed reached a new low with this one.
2012-08-21 02:38:20 PM  
1 votes:
Maybe it was placed in a separate box in case it leaked and got all over everything?
2012-08-21 02:36:30 PM  
1 votes:
The woman who ordered the whiteout was probably even more pissed when she tried to correct her facebook page with it.
2012-08-21 02:35:13 PM  
1 votes:
Fark, seriously... how much to get rid Consumerist links? Put a figure on it. It used to be funny, then entertaining in that rage-filled way... now it is just a constant reminder of how vapid most inhabitants of our society are.
2012-08-21 02:34:54 PM  
1 votes:
Maybe these big companies should stop losing money by not sending out 99 cent bottles of correction fluid at all. If it can't ship with your full order, you don't get it. Get off lazy ass down to the store and buy it there, or order a couple of boxes worth like any real office would.

And who uses this stuff anymore anyhow?
2012-08-21 02:32:18 PM  
1 votes:
They were just segregating. It got a separate (but equal) box.
2012-08-21 02:31:14 PM  
1 votes:
Of all the things that could possibly happen, this is THE. WORST. POSSIBLE. THING.
2012-08-21 01:50:43 PM  
1 votes:
In related news, most online retailers work like that. I ordered a world map from Amazon...just a wall map, nothing special - it came in a four foot box filled with those plastic inflated air bags.

A map.

Do these people never hear of mailing tubes? Apparently not.
2012-08-21 01:30:51 PM  
1 votes:

Spad31: Forty bucks says they were too farking lazy to just buy the goddamned white out at farking Walmart while they were out for lunch.


Fifty bucks says he should just drink the white out.
2012-08-21 12:39:22 PM  
1 votes:
That sounds like a question they should probably address to Staples, but I suppose they'd get more attention through the Consumerist.
 
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