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(The Consumerist)   Dear Consumerist: My hands tremble as I write to tell you a bottle of White-Out came in its own box separate from other office supplies I ordered. Please let your readers know I'm shaken to my core, but will somehow find the strength to live   (consumerist.com) divider line 175
    More: Stupid, superhuman strength, heart, wage slaves  
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19183 clicks; posted to Main » on 21 Aug 2012 at 2:27 PM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-21 02:42:10 PM
"Dear Consumerist,

I recently placed a large order with staples.com and they completely dropped the ball and forgot one bottle of white-out I'd ordered. I had to call them because they are too incompetent to even realize their own mistake. By the time I finally talked to them and they sent me the bottle, it was already 8 days after I'd initially placed the order.

Why can't companies have common sense, realize their own mistakes and just fix them before the customer has to call them out on it? All they had to do was send out the extra bottle of white-out in another shipment, and the PR boost they'd get from me telling everyone about their customer service would easily pay for that second shipment. Instead like every other company out there, they chose to be short-sighted.

Should I sue them for $10,000 just to cover how I value the time spent on the phone with them, or should I make it $20,000 to cover my emotional distress too?"
 
2012-08-21 02:42:16 PM
Dear reader,

Kill yourself.
 
2012-08-21 02:42:41 PM
Not as bad as my friend who had to have a bag of some real tiny components shipped overnight to get a repair out the door. He was told the estimated shipping was going to be $40 for the fastest shipping possible. Expensive, but it was for a $2000 repair job so f-it. Package arrives the next day in a 1-1/2 foot square box and he was charged $100 for the shipping... The reason for the enormous box, when a bubble envelope would do? They threw in a "free" t-shirt. Thanks, jerks... He ended up having to go back and forth between the vendor and UPS but ended up getting the charges dropped down to what they should have been in the first place.
 
2012-08-21 02:42:52 PM

poorjon: The really fun ones are shipments of chemicals. The amount of packing material is completely independent of how hazardous the chemical actually is.

CSB
I received a shipment of an organic base, which while mildly hazardous is nothing to get excited over, that came in 3 boxes, 2 metal cans, and with enough bags and blankets to outfit a modest antarctic expedition. Meanwhile, a shipment of sodium azide (the stuff they used to detonate airbags wtih) was just tossed into a box with some Styrofoam peanuts.
/CSB


Indeed, or my lab tech friend who ordered some completely innocuous chemical and got sent radioactive iodine by mistake. Their lab wasn't even cleared to hold it.
 
2012-08-21 02:43:31 PM

QueenMamaBee: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

A box of penis, actually. Penises? Penii?


I wish I knew how to link things. But I has the derp, so I'll just say this is the perfect time for "detachable penis" by king missile.
 
2012-08-21 02:43:51 PM

Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."


You never go ATM.
 
2012-08-21 02:45:24 PM
Getting a kick out of this while i order office supplies.
 
2012-08-21 02:45:34 PM

MoronLessOff: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

Yea. You don't get those shipped. You pick them up at the corner off a blanket. But be sure to wash it off first.


I hate that song, and I hate you for putting it back in my head.
 
2012-08-21 02:45:35 PM

Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.


You must be new to Fark.
 
2012-08-21 02:45:53 PM
We ordered a file cabinet and a packet of 0.7 leads for a mechanical pencil. There were two boxes on the porch, one the size of a file cabinet, the other the size of two shoe-boxes. The not-file-cabinet box contained a plastic mailing envelope which contained the container of pencil leads, not more than 1.5 inches long, maybe 1/2 inch wide, 1/4 inch thick. I did recoil in horror.
 
2012-08-21 02:45:55 PM

kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.


I had to order a penis once. You see, I woke up one morning with a bad hangover and my penis was missing again. This happens all the time. It's detachable.

This comes in handy a lot of the time. I can leave it home, when I think it's gonna get me in trouble, or I can rent it out, when I don't need it. But now and then I go to a party, get drunk, and the next morning I can't for the life of me remember what I did with it. First I looked around my apartment, and I couldn't find it. So I called up the place where the party was, they hadn't seen it either. I asked them to check the medicine cabinet 'cause for some reason I leave it there sometimes but not this time. So I told them if it pops up to let me know. I called a few people who were at the party, but they were no help either. I was starting to get desperate. I really don't like being without my penis for too long. It makes me feel like less of a man, and I really hate having to sit down every time I take a leak. After a few hours of searching the house, and calling everyone I could think of, I was starting to get very depressed, so I went on e-bay and ordered one. It was being sold as part of a lot with a blanket and a broken toaster oven. Some guy was selling it. I had to buy it off him. He wanted twenty-two bucks, but I talked him down to seventeen. I got it in the mail, washed it off, and put it on. I was happy again. Complete. People sometimes tell me I should get it permanently attached, but I don't know. Even though sometimes it's a pain in the ass, I like having a detachable penis.
 
2012-08-21 02:46:42 PM
I guess I was late to the penis party.
 
2012-08-21 02:47:13 PM

kiwimoogle84: QueenMamaBee: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

A box of penis, actually. Penises? Penii?

I wish I knew how to link things. But I has the derp, so I'll just say this is the perfect time for "detachable penis" by king missile.


Just for you...

Link
 
2012-08-21 02:47:15 PM

Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.


Under certain circumstances it is perfectly acceptable to go ATM.
 
2012-08-21 02:47:44 PM
I just had 2 tee shirts arrive.
In a big box
Wrapped in bubble wrap.
WTF?
 
2012-08-21 02:47:48 PM
Ummm- who the fark uses White Out anymore...I mean other than to sniff??
 
2012-08-21 02:48:01 PM
As someone who buys an inordinate number of books, I have to say: Better too much packing material than too little.

/Received far too many unprotected books in unpadded manilla envelopes or rattling around an otherwise empty box.
 
2012-08-21 02:48:30 PM

SuperChuck: kiwimoogle84: QueenMamaBee: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

A box of penis, actually. Penises? Penii?

I wish I knew how to link things. But I has the derp, so I'll just say this is the perfect time for "detachable penis" by king missile.

Just for you...

Link


Aww!! *purrrrrr*
 
2012-08-21 02:48:51 PM

MoronLessOff: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

Yea. You don't get those shipped. You pick them up at the corner off a blanket. But be sure to wash it off first.


Sounds like you woke up with a terrible hangover.
 
2012-08-21 02:48:55 PM

The All-Powerful Atheismo:
I had to order a penis once. You see, I woke up one morning with a bad hangover and my penis was missing again. This happens all the time. It's detachable.
Even though sometimes it's a pain in the ass, I like having a detachable penis.


I see you've taken someone's advise to go fark yourself.
 
2012-08-21 02:48:57 PM
I'm invisible :(
 
2012-08-21 02:49:49 PM

Galloping Galoshes: The more important question is, who still uses white-out?


I had to buy some when my backspace key was stolen. I don't like how it drips down the screen though.
 
2012-08-21 02:50:11 PM

The All-Powerful Atheismo: I'm invisible :(


You're not, but he actually linked it. *pats your head*
 
2012-08-21 02:50:26 PM
Dear Consumerist:

The world isn't operating the way I demand. Please fix it.
 
2012-08-21 02:50:34 PM

kiwimoogle84: The All-Powerful Atheismo: I'm invisible :(

You're not, but he actually linked it. *pats your head*


Typing that was hard. And I changed the lyrics.
 
2012-08-21 02:51:26 PM

mod3072: gopher321: I'd sue just because they didn't send me bubble wrap so I could have happy fun time.

There is fun to be had with the big plastic bags of air. Sneak up behind a skittish co-worker, place bag on floor, and stomp. Just don't pick anybody with a bum ticker - you don't want to go down for manslaughter.


Just this morning I received two boxes with air bags. I emptied the boxes and left one bag strategically placed on the floor behind a box. I went back to my desk and waited until the big boss got off the phone. Then I went back "to pick up my mess" and stomped on the bag. One girl nearly fell out of her chair, a mid-level boss thought he'd been shot and started to dive under his desk, and the big boss had to go check his drawers. Totally worth getting the boxes with air bags.
 
2012-08-21 02:51:39 PM

QueenMamaBee: I've received crap like this all the time.... and I've never thought of actually sending it to a website. I just show it to the coworkers, we roll our eyes and we move on. Are they seriously that distressed over the lonely white-out??


Showing it to a website is just about as hard as showing it to your co-workers. You can do it without even standing up. This guy doesn't even sound upset, he just sounds like an IT guy delivering an account of what happened.

There's lots of examples of Consumerist hyperventilating. This isn't one.
 
2012-08-21 02:52:14 PM

cgraves67: Galloping Galoshes: The more important question is, who still uses white-out?

I had to buy some when my backspace key was stolen. I don't like how it drips down the screen though.


If you use a big enough brush, you can justify a new, larger screen.
 
2012-08-21 02:52:24 PM

kiwimoogle84: Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.

Under certain circumstances it is perfectly acceptable to go ATM.


You mean like if it's in your network and there's no transaction fee?
 
2012-08-21 02:52:38 PM

The All-Powerful Atheismo: kiwimoogle84: The All-Powerful Atheismo: I'm invisible :(

You're not, but he actually linked it. *pats your head*

Typing that was hard. And I changed the lyrics.


were you told there would be no typing?

/also, jesus was way cool
 
2012-08-21 02:52:48 PM

What the Fark Wizzbang: mod3072: gopher321: I'd sue just because they didn't send me bubble wrap so I could have happy fun time.

There is fun to be had with the big plastic bags of air. Sneak up behind a skittish co-worker, place bag on floor, and stomp. Just don't pick anybody with a bum ticker - you don't want to go down for manslaughter.

Just this morning I received two boxes with air bags. I emptied the boxes and left one bag strategically placed on the floor behind a box. I went back to my desk and waited until the big boss got off the phone. Then I went back "to pick up my mess" and stomped on the bag. One girl nearly fell out of her chair, a mid-level boss thought he'd been shot and started to dive under his desk, and the big boss had to go check his drawers. Totally worth getting the boxes with air bags.


The real point of the story however is, did the girl who almost fell out of her chair come equipped with airbags?
 
2012-08-21 02:53:11 PM

StRalphTheLiar: They were just segregating. It got a separate (but equal) box.


looks more like a privileged box
 
2012-08-21 02:54:13 PM

SuperChuck: kiwimoogle84: Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.

Under certain circumstances it is perfectly acceptable to go ATM.

You mean like if it's in your network and there's no transaction fee?


I mean like when the lights are low, and you're really drunk, and he's really cute...

and he needs cash for the taqueria down the street. Yeah. Right.
 
2012-08-21 02:54:38 PM
On the flipside, I actually got a shipment from Amazon yesterday where they combined two orders into one box to save on shipping. Since I have Prime I order a lit of stuff from them, and it happens just as often as the single item by itself, especially on Black Friday when I am firing off a lot of lightning deal orders throughout the day.
 
2012-08-21 02:55:13 PM

kiwimoogle84: SuperChuck: kiwimoogle84: Tachypnea: Cake Hunter: Thirty bucks says "It's hard to get me at an ATM."

You never go ATM.

Under certain circumstances it is perfectly acceptable to go ATM.

You mean like if it's in your network and there's no transaction fee?

I mean like when the lights are low, and you're really drunk, and he's really cute...

and he needs cash for the taqueria down the street. Yeah. Right.


Sometimes a story is just a little bit too long...
 
2012-08-21 02:57:03 PM

The All-Powerful Atheismo: What the Fark Wizzbang: mod3072: gopher321: I'd sue just because they didn't send me bubble wrap so I could have happy fun time.

There is fun to be had with the big plastic bags of air. Sneak up behind a skittish co-worker, place bag on floor, and stomp. Just don't pick anybody with a bum ticker - you don't want to go down for manslaughter.

Just this morning I received two boxes with air bags. I emptied the boxes and left one bag strategically placed on the floor behind a box. I went back to my desk and waited until the big boss got off the phone. Then I went back "to pick up my mess" and stomped on the bag. One girl nearly fell out of her chair, a mid-level boss thought he'd been shot and started to dive under his desk, and the big boss had to go check his drawers. Totally worth getting the boxes with air bags.

The real point of the story however is, did the girl who almost fell out of her chair come equipped with airbags?


Actually, yes. However, she was going to go sideways and her airbags are rated for front impacts only.
 
2012-08-21 02:57:50 PM
I think that's the last Consumerist link I click on, the last one before that was about someone trying to return a 6 year old tv and they wouldn't take it back. Those types of stories just makes me hate mankind.
 
2012-08-21 02:58:18 PM
OfficeMax once FedExed me a $0.49 eraser. (Ordered with a large group and no, it wasn't for filler. We get free shipping regardless of how much we order.)

We order tons of supplies and this happens all the time. Does seem wasteful, but It must be cost effective to the supplier.
 
2012-08-21 02:58:38 PM

LeroyBourne: I think that's the last Consumerist link I click on, the last one before that was about someone trying to return a 6 year old tv and they wouldn't take it back. Those types of stories just makes me hate mankind.


Those and all the frivolous lawsuits. I agree.
 
2012-08-21 03:00:54 PM

The All-Powerful Atheismo: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

I had to order a penis once. You see, I woke up one morning with a bad hangover and my penis was missing again. This happens all the time. It's detachable.

This comes in handy a lot of the time. I can leave it home, when I think it's gonna get me in trouble, or I can rent it out, when I don't need it. But now and then I go to a party, get drunk, and the next morning I can't for the life of me remember what I did with it. First I looked around my apartment, and I couldn't find it. So I called up the place where the party was, they hadn't seen it either. I asked them to check the medicine cabinet 'cause for some reason I leave it there sometimes but not this time. So I told them if it pops up to let me know. I called a few people who were at the party, but they were no help either. I was starting to get desperate. I really don't like being without my penis for too long. It makes me feel like less of a man, and I really hate having to sit down every time I take a leak. After a few hours of searching the house, and calling everyone I could think of, I was starting to get very depressed, so I went on e-bay and ordered one. It was being sold as part of a lot with a blanket and a broken toaster oven. Some guy was selling it. I had to buy it off him. He wanted twenty-two bucks, but I talked him down to seventeen. I got it in the mail, washed it off, and put it on. I was happy again. Complete. People sometimes tell me I should get it permanently attached, but I don't know. Even though sometimes it's a pain in the ass, I like having a detachable penis.


I wish I had detachable girlie parts.... then I wouldn't have to worry about rape, legitimate or otherwise. Of course, if I left it at home, the bf would NEVER go out of the house. "Hey, if you're goin out.... why don't you just leave that here..."
 
2012-08-21 03:03:14 PM
They could have sent you a tiny little box, but they sent you more box than you paid for. Generally, when someone gives me free product, I don't complain about it.

Shut up and enjoy your bonus box.
 
2012-08-21 03:03:49 PM
Typical tabloid fodder. Just because you found something white that came in a little box doesn't mean you saw Michael Jackson.

MAYORBOB: Did you know that Michael Nesmith's (of the Monkees) mom invented White Out? She is probably getting a kick out of this thread.


Heh, I just watched Elephant Parts last night!
 
2012-08-21 03:03:50 PM

QueenMamaBee: The All-Powerful Atheismo: kiwimoogle84: WarszawaScream: Ffff it happens all the time, I had OfficeMax send me a box of pens in a separate way-too-big box once. It probably shipped from a different warehouse from the rest of the order.

I was very concerned for a second that you had a penis shipped to you. I think I need a new glasses prescription.

I had to order a penis once. You see, I woke up one morning with a bad hangover and my penis was missing again. This happens all the time. It's detachable.

This comes in handy a lot of the time. I can leave it home, when I think it's gonna get me in trouble, or I can rent it out, when I don't need it. But now and then I go to a party, get drunk, and the next morning I can't for the life of me remember what I did with it. First I looked around my apartment, and I couldn't find it. So I called up the place where the party was, they hadn't seen it either. I asked them to check the medicine cabinet 'cause for some reason I leave it there sometimes but not this time. So I told them if it pops up to let me know. I called a few people who were at the party, but they were no help either. I was starting to get desperate. I really don't like being without my penis for too long. It makes me feel like less of a man, and I really hate having to sit down every time I take a leak. After a few hours of searching the house, and calling everyone I could think of, I was starting to get very depressed, so I went on e-bay and ordered one. It was being sold as part of a lot with a blanket and a broken toaster oven. Some guy was selling it. I had to buy it off him. He wanted twenty-two bucks, but I talked him down to seventeen. I got it in the mail, washed it off, and put it on. I was happy again. Complete. People sometimes tell me I should get it permanently attached, but I don't know. Even though sometimes it's a pain in the ass, I like having a detachable penis.

I wish I had detachable girlie parts.... then I wouldn't have to worry about rape, legitimate or otherwise. Of course, if I left it at home, the bf would NEVER go out of the house. "Hey, if you're goin out.... why don't you just leave that here..."


I lol'd. And I'm ok with my lady parts staying attached.
 
2012-08-21 03:04:16 PM
I wish I had detachable girlie parts.... then I wouldn't have to worry about rape, legitimate or otherwise. Of course, if I left it at home, the bf would NEVER go out of the house. "Hey, if you're goin out.... why don't you just leave that here..."


You'd still have to worry about rape. You just might not be around when it happened
 
2012-08-21 03:05:37 PM

ProfessorOhki: They could have sent you a tiny little box, but they sent you more box than you paid for. Generally, when someone gives me free product, I don't complain about it.


Here, have a free prostate exam.
 
2012-08-21 03:06:06 PM

God Is My Co-Pirate: Indeed, or my lab tech friend who ordered some completely innocuous chemical and got sent radioactive iodine by mistake. Their lab wasn't even cleared to hold it.


Why do I never get cools stuff like that by mistake? Everyone else is getting Sig Sauer rifles and radioactive iodine. I get 'better homes and gardens' by mistake. Do you know what I could do with radioactive iodine? I could make radioactive iodinized salt! Which, I'm pretty sure would give me superpowers.
 
2012-08-21 03:06:34 PM

SuperChuck: I wish I had detachable girlie parts.... then I wouldn't have to worry about rape, legitimate or otherwise. Of course, if I left it at home, the bf would NEVER go out of the house. "Hey, if you're goin out.... why don't you just leave that here..."


You'd still have to worry about rape. You just might not be around when it happened


Nah, I can promise bf would never let it out of his sight. I'm okay with him using it as long as he cleans up afterwards.
 
2012-08-21 03:06:51 PM

eas81: This is not that uncommon:


Heh - you win one internets for the pallet.
 
2012-08-21 03:07:05 PM
If you think thats bad you should see how small the package is that comes in my wife's box all the time
 
2012-08-21 03:07:17 PM

Ivo Shandor: eas81: This is not that uncommon:

Another good example from HP.


That's a fake. It's 2 boxes taped together you can see the factory HP tape under the tape the picture taker used.


Anywho I used to work at a company that did fulfillment and this is not an uncommon experience. We shipped printed material and it was common to have an order of 100 books that went out 5-10 books in a box (books as big or bigger than phone books), then the next order to come off the line would be 1 book, followed by another 100 book order. So the question is, stop everything, go and locate an envelope or 1 book box for that single order or continue using the 5 or 10 book boxes?

The answer of course is to keep moving with what you have, trucks run on schedules and stopping the line for any reason outside of "someone is stuck in the machinery" is just a waste of resources as multiple people have to wait while some dumbass saves us .02 on boxes.
 
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