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(Yahoo)   Connecticut Light & Power has reimbursed a woman almost $10,500 after it billed her for 25 years for the electricity used to power streetlights near her home. No this is not a hoax   (finance.yahoo.com) divider line 43
    More: Interesting, New Haven Register, Hartford Courant, Doylestown, Pennsylvania, Duke Energy, to Be Real, utility bills, Sunnyvale, California, Northeast Utilities  
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5552 clicks; posted to Main » on 15 Aug 2012 at 2:47 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-15 02:49:41 AM  
And they penalized themselves how much?
 
Kat [TotalFark]
2012-08-15 02:52:29 AM  
I wonder who caught the mistake.
 
2012-08-15 02:53:18 AM  
img845.imageshack.us
 
2012-08-15 02:55:12 AM  

Rixel: And they penalized themselves how much?


The actual overcharge was $5800, so they properly compensated her with interest. AFTER a government agency got involve because they initially refused to do anything.
 
2012-08-15 02:57:48 AM  
"She said they relented when the state's Office of Consumer Counsel got involved."

In other words, in the absence of some sort of government pressure, they pretty much told her to Fark off.

That's some invisible hand.
 
2012-08-15 02:58:17 AM  
Bravo. They actually paid her plus interest, instead of charging her for interest plus maintenance and legal fees.

There's still a small glimmer of hope for humanity.
 
2012-08-15 03:00:07 AM  
Did it end up being a hoax?
 
2012-08-15 03:00:33 AM  
PG&E charged me for replacement of my power meter when it registered no power usage for 2 months in a row.

I was out of the country during that time and had unplugged everything.

It took a bit of time to get them to reverse the charges. Bastards.
 
2012-08-15 03:13:04 AM  

AverageAmericanGuy: PG&E charged me for replacement of my power meter when it registered no power usage for 2 months in a row.

I was out of the country during that time and had unplugged everything.

It took a bit of time to get them to reverse the charges. Bastards.


Some average American you are.

Leaving the country? Saving electricity?

Pfffft
 
2012-08-15 03:13:09 AM  

brobinson2001: Bravo. They actually paid her plus interest, instead of charging her for interest plus maintenance and legal fees.

There's still a small glimmer of hope for humanity.


No, not really. They only refunded her money after she reported them to another government agency and threatened to sue.

Before that they told her to fark off.
 
2012-08-15 03:24:34 AM  

miss diminutive: [img845.imageshack.us image 500x421]


Came for this. Leaving satisfied.
 
2012-08-15 03:50:32 AM  
They didn't do it voluntarily, what a shock.


I hear about people that has solar panels bleeding their excess electricity into the power grid to help the power companies keep up with the demand during the summer months. fark that. I'd buy robots and keep them charged up, just have them walking around and I would clap with glee.
 
2012-08-15 03:51:25 AM  
"We have reimbursed her in the amount that she was incorrectly billed plus interest and will be using this case as a learning experience to identify process and customer service improvements to be sure this doesn't happen again in the future," Gross said.

My advice, free of charge: if a customer calls and mails you about a farkup, try not to wait until governmental authorities get involved.
 
2012-08-15 04:05:40 AM  

OgreMagi: AFTER a government agency got involve because they initially refused to do anything.


Socialism, job creators, too much government.
 
2012-08-15 04:20:10 AM  

twiztedjustin: I hear about people that has solar panels bleeding their excess electricity into the power grid to help the power companies keep up with the demand during the summer months. fark that.


Don't some of those people get paid for some of it that is put back into the grid?
 
2012-08-15 05:04:31 AM  

brobinson2001: Bravo. They actually paid her plus interest, instead of charging her for interest plus maintenance and legal fees.

There's still a small glimmer of hope for humanity.




who would have thought?
 
2012-08-15 05:09:41 AM  

libranoelrose: twiztedjustin: I hear about people that has solar panels bleeding their excess electricity into the power grid to help the power companies keep up with the demand during the summer months. fark that.

Don't some of those people get paid for some of it that is put back into the grid?


Yes, and they only want to pay the wholesale rate, rather than paying you the same amount you pay them. There has been some legislation about it, not sure of the outcome. Too damned early to google.
 
2012-08-15 05:42:41 AM  
next up: old lady in CT gets farked by IRS, claims refund is 'earned income', taxable.
 
2012-08-15 05:51:16 AM  
Yes, but the sad part about it is this...

First, the company denies wrong-doing.
Second, the company refuses to pay
Third, the government needs to be requested to get involved (they don't do it otherwise)
Fourth, YOU have to keep the government on the company's tail for the WHOLE time.

This happened to me.
Electric company merged two accounts together, of course bringing the old charge to me.
I had to get the government involved...because their mgmt and clerks kept reading the same damn merged record.

Government asked for response, company didn't respond.
I asked for it to be escalated to next government level, that was a fight unto itself.
Government mgmt asked for response, company didn't respond.
Company just waited government out...
Government just forgot about it...

I moved on...owner got stuck with the bill...because the company charged the location instead.
He paid instead of continued fighting.
Utility Company got what it wanted.
 
2012-08-15 06:07:05 AM  
No this is not a hoax.

Why would it be? Sure sounds like CL&P to me....
 
2012-08-15 06:12:12 AM  

austin_millbarge: "She said they relented when the state's Office of Consumer Counsel got involved."

In other words, in the absence of some sort of government pressure, they pretty much told her to Fark off.

That's some invisible hand.


She would have gotten the same results from all the publicity.
 
2012-08-15 06:24:18 AM  

NIXON YOU DOLT!!!!!: libranoelrose: twiztedjustin: I hear about people that has solar panels bleeding their excess electricity into the power grid to help the power companies keep up with the demand during the summer months. fark that.

Don't some of those people get paid for some of it that is put back into the grid?

Yes, and they only want to pay the wholesale rate, rather than paying you the same amount you pay them. There has been some legislation about it, not sure of the outcome. Too damned early to google.


I believe you are referring to the CPUC's recent decision on feed in tariff prices (Link). They apparently ended up using some reference contracts with an adjustment for market conditions.

Generally speaking, the ability for small solar resources to be paid is governed by the Public Utilities Regulatory Policy Act. It's really quite boring stuff, and I wouldn't recommend reading it.
 
2012-08-15 07:15:42 AM  

NIXON YOU DOLT!!!!!: Yes, and they only want to pay the wholesale rate, rather than paying you the same amount you pay them.


If I had the know-how and the means I would probably try to use that excess to power my neighbor or something.
I can appreciate that the utility company is in it to make a buck but if they aren't going to be fair about it then neither would I. Maybe a barter, I give the neighbor some free electricity and in turn they provide free wifi.
/It sounds like a novel idea but what do I know, I'm half asleep.
 
2012-08-15 07:38:57 AM  

C18H27NO3: NIXON YOU DOLT!!!!!: Yes, and they only want to pay the wholesale rate, rather than paying you the same amount you pay them.

If I had the know-how and the means I would probably try to use that excess to power my neighbor or something.
I can appreciate that the utility company is in it to make a buck but if they aren't going to be fair about it then neither would I. Maybe a barter, I give the neighbor some free electricity and in turn they provide free wifi.
/It sounds like a novel idea but what do I know, I'm half asleep.


You'd have to own the infrastructure to do it. I don't know of too many instances (read: none) where a private citizen tries to build their own network of power lines.
 
2012-08-15 07:54:02 AM  
Wait, for the last 25 years, she has seen these two charges and did nothing about it? WTF?
 
2012-08-15 08:01:48 AM  

Endive Wombat: Wait, for the last 25 years, she has seen these two charges and did nothing about it? WTF?


She's elderly.

I've heard that some folks of that X-genarian persuasion are known to pay for AOL too, even though they have broadband through some other company and don't use it to connect to the internet, at all...
 
2012-08-15 08:40:18 AM  
I live in an apartment where the utility bills are divided up by 6-apartment section, divided by square footage. I've always wondered if we get charged for the electricity/water used by the laundry room in our section (which I don't use because my unit has a HE combo system built in), but I doubt they'd tell me if I asked.
 
2012-08-15 09:05:01 AM  

twiztedjustin: They didn't do it voluntarily, what a shock.
.


CLP wants to charge you for that shock.
 
2012-08-15 09:13:02 AM  

Scoot951: I live in an apartment where the utility bills are divided up by 6-apartment section, divided by square footage. I've always wondered if we get charged for the electricity/water used by the laundry room in our section (which I don't use because my unit has a HE combo system built in), but I doubt they'd tell me if I asked.


I lived in a six unit place years ago. I forgot to pay my bill, so they cut my power off. When they did, all of the lights in the parking lot went out as well, they were on my bill. The landlord was a big dick about it, didn't think he did anything wrong.
 
2012-08-15 09:13:08 AM  

leevis: austin_millbarge: "She said they relented when the state's Office of Consumer Counsel got involved."

In other words, in the absence of some sort of government pressure, they pretty much told her to Fark off.

That's some invisible hand.

She would have gotten the same results from all the publicity.


So people need to rely on their plight to be made public for justice to be served?
 
2012-08-15 09:13:21 AM  

austin_millbarge: "She said they relented when the state's Office of Consumer Counsel got involved."

In other words, in the absence of some sort of government pressure, they pretty much told her to Fark off.

That's some invisible hand.


Believe on the Invisible Hand and thou shalt be saved!
 
2012-08-15 09:20:35 AM  
was it a Streetcar Named Desire?
 
2012-08-15 09:48:22 AM  
I would for an electrical contracting co. This happens way more than you would want to know.
 
2012-08-15 10:43:40 AM  
Knew a guy in the Navy that when he was stationed in Italy his apartment was supplying power to street lights, the store downstairs and the building elevator! He unscrewed those fuses, inserted insulating disks and epoxied the fuses back in.
 
2012-08-15 10:47:13 AM  

Musikslayer: Scoot951: I live in an apartment where the utility bills are divided up by 6-apartment section, divided by square footage. I've always wondered if we get charged for the electricity/water used by the laundry room in our section (which I don't use because my unit has a HE combo system built in), but I doubt they'd tell me if I asked.

I lived in a six unit place years ago. I forgot to pay my bill, so they cut my power off. When they did, all of the lights in the parking lot went out as well, they were on my bill. The landlord was a big dick about it, didn't think he did anything wrong.


Cool Bro Story

My brother had the stairwell light and heater on his meter. He had shut the breakers off before going on a three week European trip and when he came back, there was a note from the landlord to keep a certain breaker on!

He sued the landlord and won (Our provincial laws are very much in favor of the tennants). He also moved out shortly after that.
 
2012-08-15 11:46:06 AM  
Yeah that sounds like something that would happen.

CSB:I have a few utility stories due to renting. Some are the fault of the co, some landlords. like the building that I lived in that was wired wrong. Didn't notice because the person on my meter only used about $15 a month more than me. Wasn't found out in the two years I lived there till someone went on vacation for a month during the summer and their bill went up. After fixing the issue, the landlord refunded more than the avg over that time back to me off the rent.
 
2012-08-15 01:41:44 PM  
Sounds like her monthly bill was... what, $20-$35 more than it should have been? I could see overlooking that.
 
2012-08-15 02:13:10 PM  
I work for a electric utility company so I'm really getting a kick...


This stuff happens all of the time. Most of the time it's bad wiring in the apartment complex. Sometimes it's switched meters. I do love the people that get billed for 1-2 years of no usage, because their meter is stuck, and then call in raging that they have a $1000 bill. What, you think $17 a month with 0 usage is normal while you blast your AC?
 
2012-08-15 02:43:53 PM  

SeaMonkey311: I do love the people that get billed for 1-2 years of no usage


This also sounds like CL&P.

SeaMonkey311: I work for a electric utility company so I'm really getting a kick...


I live in Connecticut, so I'm getting a kick.

Nothing quite so hilarious as watching CL&P bumble around with hiring out-of-state crews to clean up after Irene (a weeks worth of power outage, for most) while your regular workers sit on their thumbs.
 
2012-08-15 05:09:26 PM  

SkunkWerks: Nothing quite so hilarious as watching CL&P bumble around with hiring out-of-state crews to clean up after Irene (a weeks worth of power outage, for most) while your regular workers sit on their thumbs.


And then fail to pay those out of state workers' parent companies, to the point that they say "no" when CL&P asks for help cleaning up a freak October snowstorm.
 
2012-08-15 11:12:42 PM  

KrispyKritter: next up: old lady in CT gets farked by IRS, claims refund is 'earned income', taxable.


You darn right she will be charged taxes on the interest.

Someone's clearly never taken a Federal Income Taxation class or two, or read the 16th Amendement.

The Congress shall have power to lay and collect taxes on incomes, from whatever source derived, without apportionment among the several States, and without regard to any census or enumeration.
 
2012-08-16 01:18:25 AM  

brobinson2001: Bravo. They actually paid her plus interest, instead of charging her for interest plus maintenance and legal fees.

There's still a small glimmer of hope for humanity.


CL&P is a bit in Dutch with the State of Connecticut and most residents right now, following last Halloween's Snowpocalpyse. So it's in their interests to pony up and make it look good, especially after the State caught them basically telling the woman to go shiat in her hand over it.
 
2012-08-16 01:25:16 AM  

Flab: Our provincial laws are very much in favor of the tennants


That's swell, but wouldn't it be better if they favoured the people living in the buildings?

thecalamitygirl.files.wordpress.com
 
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