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(CNBC)   Secrets of the ten most trustworthy companies; none of the ten is a bank   (cnbc.com) divider line 35
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3926 clicks; posted to Business » on 14 Aug 2012 at 4:13 PM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-14 02:36:09 PM
My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.
 
2012-08-14 02:58:26 PM
GEICO should be on there.
 
2012-08-14 02:59:19 PM

thismomentinblackhistory: GEICO should be on there.


I was actually going to say this. And I can absolutely understand why Amazon & Target are on there as well.
 
2012-08-14 03:44:09 PM
I'm pretty much fine with the list. Good companies, with quality products/services.

I could do with a bit less "quirky fun" on some Southwest flights, but whatever.
 
2012-08-14 04:24:29 PM
Ask the people in Guatemala or Colombia how trustworthy Coca-Cola is.
 
2012-08-14 04:30:22 PM
I can't believe there's an auto company on that list and it's not named Honda
 
2012-08-14 04:30:36 PM

FishyFred: My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.


pretty much that. When they screw up its big. They have been doing that more and more the past few months. It has gotten so bad I have had to email people when the truck leaves here at night because they think that that is somehow the problem. They almost dont want to believe Fed Ex is the problem but somehow the guys on the dock are doing something wrong.
 
2012-08-14 04:30:51 PM

FishyFred: My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.


Their service isn't even reliable. I've been told by them several times not to expect their ground tracking system to work at all, and they have consistently lost OR damaged more packages in the past 5 years than every other shipping service I've used the entire rest of my life.

UPS, OTOH, has been farking clockwork.

Again, for ground. Air, I've not had problems out of either carrier.
 
2012-08-14 04:35:16 PM

FishyFred: My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.


I have had their drivers "lose" more packages with zero recourse. They offered me the price of shipping when they couldn't find my World Series tickets last year. Impossible to deal with and zero customer service. I will do everything I can to have ANYONE else ship for me.
 
2012-08-14 04:39:02 PM
none of the ten is a bank

Nor are they Google
 
2012-08-14 05:14:52 PM

Snapper Carr: Ask the people in Guatemala or Colombia how trustworthy Coca-Cola is.


I was thinking the exact same thing
 
2012-08-14 05:15:51 PM
Costco
 
2012-08-14 05:17:32 PM
none of the ten is a bank

That is because the list is actually secrets of the most trusted businesses and no-one trusts banks, so they are not eligible to be on the list.
 
2012-08-14 05:20:16 PM

NotARocketScientist: That is because the list is actually secrets of the most trusted businesses and no-one trusts banks, so they are not eligible to be on the list.


[that's the joke.jpg]
 
2012-08-14 06:14:09 PM

Snapper Carr: Ask the people in Guatemala or Colombia how trustworthy Coca-Cola is.


Fake outrage is fake.
 
2012-08-14 06:34:38 PM
Having owned both Ford and Honda vehicles in my life, I can say 2 things.

1) Ford is certainly a great car company.

2) Honda is better.
 
2012-08-14 06:57:38 PM

dj_spanmaster: none of the ten is a bank

Nor are they Google


I'll venture that Google isn't on it because it's a top ten "most trusted" list and not a top ten "least trusted" list.
 
2012-08-14 08:05:54 PM
USAA?
 
2012-08-14 08:44:27 PM
Monoprice, Newegg, Thinkgeek, ING, Kohls, Sprouts/Henry's, uhh, having a rough time coming up with 10 off the top of my head.
 
2012-08-14 09:11:15 PM
I'm guessing Southwest Airlines?

Yes, they are there. I would have also guessed LL Bean and Crutchfield.
 
2012-08-14 09:21:51 PM

chubes: USAA?


USAA is very solid, at least from my experience with them in auto insurance, renter's insurance, checking account and a credit card. I would recommend anyone to use those services from them. I do not have a mortgage with them. I have heard that USAA actually sold off their home loans to one of the lessers satans: BoA, Wells Fargo, or some other disgrace of an institution.
 
2012-08-14 09:23:00 PM
DRTFA but there is no secret to being trustworthy. Just be trustworthy, do what you say you'll do for the price you'll say you'll do it for.
 
2012-08-14 09:35:52 PM

Carousel Beast: FishyFred: My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.

Their service isn't even reliable. I've been told by them several times not to expect their ground tracking system to work at all, and they have consistently lost OR damaged more packages in the past 5 years than every other shipping service I've used the entire rest of my life.

UPS, OTOH, has been farking clockwork.

Again, for ground. Air, I've not had problems out of either carrier.


In part, that may be because UPS ground and air are the same company. FedEx Ground is an entirely separate company from FedEx Express. FedEx Express is the "original" FedEx, while Ground is a company they took over and re-branded. All FedEx Ground operators are contractors.
 
2012-08-14 11:38:13 PM
subby wrote trustworthy companies while TFA was "trustworthy brands". i don't consider Amazon or Target a brand, they are retailers. FedEx provides courier service, not a product brand. this article is typical of the sub-standard quality of writing we have come to know and love on teh internetz.
 
2012-08-14 11:59:14 PM
What a burn on the banks. Serves them right.
"Oh, noes! We have too much regulation! Please cut it out so we can make a pittance!"

*sound effect of economy going splat*

"Oh, noes, we're going broke, please give us just a tiny temporary bailout!"
 
2012-08-15 05:16:02 AM
Zappos not on the list, or Amex?

My company was named Trustworthy in 2008. They still tote it as a valued selling point in getting customers.
 
2012-08-15 08:23:30 AM
Live up to your promise: FedEx

This is funny

FishyFred: My company uses FedEx almost exclusively and I cannot believe they are on this list. They are trustworthy insofar as they offer a very reliable service, but on the occasions that they screw up, they are terrible.


This is funnier.
 
2012-08-15 09:43:12 AM
Trusted and trustworthy are not synonyms.
 
2012-08-15 09:46:07 AM
Ford's consistent branding has established the company as a beacon of reliability.

Tell that to my POS 2002 Focus's transmission. Oh, you can't, because it died before it hit 80,000 miles. That wasn't even the only thing that went wrong with that shiatbox.

Last Ford I'll ever buy.
 
2012-08-15 10:00:57 AM

Pardon Me Sultan: dj_spanmaster: none of the ten is a bank

Nor are they Google

I'll venture that Google isn't on it because it's a top ten "most trusted" list and not a top ten "least trusted" list.


1.bp.blogspot.com
 
2012-08-15 10:37:09 AM

relaxitsjustme: I can't believe there's an auto company on that list and it's not named Honda


Honda's quality is chasing Toyota down the crapper. Their latest models are uninspired, warmed-over sh*t. The latest Civic is actually WORSE than its predecessor. The upcoming Accord looks to fall into that same category. Both companies (Honda and Toyota) are living off their legacy while everyone else is passing them by in design and rapidly gaining on them in sales.
 
2012-08-15 01:40:51 PM
Or an airline
 
2012-08-15 01:54:31 PM

lordargent: Monoprice, Newegg, Thinkgeek, ING, Kohls, Sprouts/Henry's, uhh, having a rough time coming up with 10 off the top of my head.


Kohl's parent company has had at least three data breaches resulting in credit card theft in recent years. If I go there I pay in cash and I barely trust them to count it correctly.
 
2012-08-15 03:33:22 PM

Titor's Time Machine: thismomentinblackhistory: GEICO should be on there.

I was actually going to say this. And I can absolutely understand why Amazon & Target are on there as well.


Are you trolling? GEICO has a terrible reputation among people who have actually tried to either cancel their policy, or actually file a claim. They have a reputation for selling you cut rate feeling goodness that doesn't meet your needs at all.
 
2012-08-16 10:50:55 PM
Putting aside the '80s branding debacle that was New Coke

People keep saying this and Coke never admits it but I think it was one of the most brilliant things a company ever did.

Hear me out.

You have a new product and want to saturate the stores. The easiest way is to announce the old Coke is going away, stop producing it and use the facilities for the new stuff. Oh, you know there is going to be a public outcry but the stores are filled. Two weeks later the old Coke is announced as coming back.

But with a difference. Corn fructose syrup instead of sugar. Cheaper to make and by then everyone is happy with that. No one notices the taste change. Well, some do but they don't matter.

A win-win for Coke.

/drinking a sugar coke from Mexico right now
/way better than the new/old coke
/coincidentally I really am
 
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