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(Extreme Tech)   Sipping Apple-flavored Kool-Aid: Best Buy founder proposes $10B plan to compete with Amazon   (extremetech.com) divider line 46
    More: Misc, Best Buy, Amazon, Circuit City, big-box  
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1525 clicks; posted to Business » on 14 Aug 2012 at 10:16 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-14 09:59:18 AM
Mr. Schulze who has a grand idea of buying out the company he founded with what amounts to a $10 billion proposal, and then proceeding to slash prices in order to compete with the likes of Amazon and other online e-tailers, The Wall Street Journal reports. Oh, and while he's at it, Schulze wants to transform Best Buy into offering Apple-style customer service.

i'm sorry, but you can't compete on price with amazon and on value-added customer service.
 
2012-08-14 10:09:25 AM
good luck with that.
 
2012-08-14 10:26:37 AM
This should be interesting, in a Chinese interesting sort of way.

/Best Buy sucks, Ray.
 
2012-08-14 10:47:38 AM
I'm sure Bezos is snarfing up his sleeve, while he does another Scrooge McDuck off the 5m springboard.
 
2012-08-14 10:51:36 AM

thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service.


I disagree.

I ordered a few things off Amazon. My bill came to $40 or something.
Then the shipping charges were added in, that put it at like $62 or so.
Then I had to wait about 2.5 weeks for delivery.

Then, it got delivered in the middle of the day. Everyone is home in the middle of the day, right? It's not like 90% of people work 9-5. So it was held at their brick and mortar place and I had to go and pick it up.

Sure the sh*t I bought was cheaper than a store, but what the f*ck was the point? To save $10 bucks?!

I could've gone to Best Buy or Future Shop or whatever, bought it, and been home within 45 minutes.

If they drop their prices and start providing employees who know their sh*t, then they will most certainly claw back a respectable market share.
 
2012-08-14 10:54:17 AM

sure haven't: thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service.

I disagree.

I ordered a few things off Amazon. My bill came to $40 or something.
Then the shipping charges were added in, that put it at like $62 or so.
Then I had to wait about 2.5 weeks for delivery.

Then, it got delivered in the middle of the day. Everyone is home in the middle of the day, right? It's not like 90% of people work 9-5. So it was held at their brick and mortar place and I had to go and pick it up.

Sure the sh*t I bought was cheaper than a store, but what the f*ck was the point? To save $10 bucks?!

I could've gone to Best Buy or Future Shop or whatever, bought it, and been home within 45 minutes.

If they drop their prices and start providing employees who know their sh*t, then they will most certainly claw back a respectable market share.


right, but how do they drop their prices to put them closer to amazon while also investing in employees who know their sh*t?
 
2012-08-14 11:03:28 AM
Schulze!!!

cdn.fd.uproxx.com
 
2012-08-14 11:08:57 AM

sure haven't: thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service.

I disagree.

I ordered a few things off Amazon. My bill came to $40 or something.
Then the shipping charges were added in, that put it at like $62 or so.
Then I had to wait about 2.5 weeks for delivery.

Then, it got delivered in the middle of the day. Everyone is home in the middle of the day, right? It's not like 90% of people work 9-5. So it was held at their brick and mortar place and I had to go and pick it up.

Sure the sh*t I bought was cheaper than a store, but what the f*ck was the point? To save $10 bucks?!

I could've gone to Best Buy or Future Shop or whatever, bought it, and been home within 45 minutes.

If they drop their prices and start providing employees who know their sh*t, then they will most certainly claw back a respectable market share.


For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.
 
2012-08-14 11:16:43 AM
I could see it in the CE space. Hell, I already consider Best Buy stores to be my local Amazon brick-and-mortar outlets.
 
2012-08-14 11:19:38 AM

ps69: I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain.


And then try to sell me a $20 extended warranty on it too.
 
2012-08-14 11:31:32 AM

ps69:
For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.


As much as I like Amazon and don't like Best Buy, there is room for BB to eat some of Amazon's lunch I think. 1) I have prime, but I notice that the "Prime" prices are often higher than the standard shipping prices. I feel like I'm paying for shipping anyway. In addition, Amazon's price on food items can often be twice what I can get things for elsewhere on line. So having and using Prime does not always assure you of the best price. 2) Evil SMARTPOST. Amazon shippers are allowed to use Evil Smartpost (tm) shipping. That adds 2 or 3 days over just mailing something at my location due to the insane routing. Basically I have to either find items with Prime (and often pay more for them) or pay for shipping anyway. 3) I hate the BB shopping experience, "why don't you want the extended warranty sir" "do you want an extended warranty"," how about an extended warranty" "sorry we don't sell laptops without our software on them". "how about an extended warranty, let me tell you a story about a guy that left his laptop in the car...". However, last week I bought a laptop there, ordered it and picked it up an hour later, and it was "here is your laptop sir, thanks" with no garbage, so I'm feeling a little bit better about shopping there.
 
2012-08-14 11:37:04 AM

thomps: right, but how do they drop their prices to put them closer to amazon while also investing in employees who know their sh*t?


In theory, an employee who knows their shiat will sell more of that lowered margin product and it becomes at least revenue neutral.

Still doesn't help the fact that everyone has bought their flat screen TV. Now that the market is saturated on those we're mainly going to see replacement rates for our TV's and not the upgrade rate the market was seeing for the past five years.
 
2012-08-14 11:42:37 AM

thomps: right, but how do they drop their prices to put them closer to amazon while also investing in employees who know their sh*t?


To be perfectly honest, I wouldn't even care about the employees knowing anything. Cut the workforce in half and hire them at minimum wage, I already know enough to make an informed purchase. The only thing I'd need help with is maybe transporting it from the floor to the cash to my car, depending on the size.
 
2012-08-14 11:49:26 AM
Does this plan involve a time machine?
 
2012-08-14 12:13:21 PM
At least BB is trying something new and not just sitting around waiting to die.
 
2012-08-14 12:16:59 PM
I really want to see Best Buy stick around for a few reasons:

1. Sometimes I need a spare charger, replacement router, or monitor cable TODAY.
2. Some products you want to try out yourself in the store.
3. They have a great no-hassle return policy.
4. They price match--I went into one over the weekend and they told me they even price match amazon now, but that might have just been for TVs.
5. Getting stuff shipped to my apartment is a pain in the ass.

Of course, it would be even better if Microcenter had more locations, but for a lot of people Best Buy is the best retail option.
 
2012-08-14 12:17:01 PM
Yesterday I finally decided to price a replacement AC adapter for our crappy laptop:
Best Buy - $45 Rocket Fish POS
Amazon - $16 and change + $5 SH for a brand new OEM AC adapter.

Amazon wins hands down.
 
2012-08-14 12:35:11 PM
Best Buy can't go out of business. If they do I'll have no place to go to look at products before ordering on Amazon. Hell they even offer wifi so you can order from amazon without leaving the store.
 
2012-08-14 12:37:26 PM
Dunno what TFauthor is talking about re: no retail locations anymore. Sure, the CC near me closed, but I've still got a Micro Center, BB, and Apple store within walking distance of my house, and I live in the burbs.
 
2012-08-14 01:25:57 PM

Vanquish: At least BB is trying something new and not just sitting around waiting to die.


Agreed. And recently they have had some pretty decent deals on video games.
 
2012-08-14 01:37:17 PM

sure haven't: thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service.

I disagree.

I ordered a few things off Amazon. My bill came to $40 or something.
Then the shipping charges were added in, that put it at like $62 or so.
Then I had to wait about 2.5 weeks for delivery.

Then, it got delivered in the middle of the day. Everyone is home in the middle of the day, right? It's not like 90% of people work 9-5. So it was held at their brick and mortar place and I had to go and pick it up.

Sure the sh*t I bought was cheaper than a store, but what the f*ck was the point? To save $10 bucks?!

I could've gone to Best Buy or Future Shop or whatever, bought it, and been home within 45 minutes.

If they drop their prices and start providing employees who know their sh*t, then they will most certainly claw back a respectable market share.


You paid for shipping from Amazon? I always do super saver free.

2.5 weeks? Never had that experience, even from across the country it's just a week, mostly 2-3 days if it's in a nearby warehouse (I've got 3 within a 2 hour drive)

A $40 item should be left at your doorstep.
 
2012-08-14 01:47:47 PM

grinding_journalist: Dunno what TFauthor is talking about re: no retail locations anymore. Sure, the CC near me closed, but I've still got a Micro Center, BB, and Apple store within walking distance of my house, and I live in the burbs.


So naturally that means this is how it is for everyone.
 
2012-08-14 01:56:25 PM

fortheloveofgod: So naturally that means this is how it is for everyone.


You mean everyone on the internet isn't exactly like me?

I know my situation probably isn't typical, but the article makes it sounds like you can't find an electronics retailer anywhere.
 
2012-08-14 01:59:20 PM

thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service


Your statement assumes that Apple store employees are paid well. They're not.
 
2012-08-14 02:06:30 PM

Altman: thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service

Your statement assumes that Apple store employees are paid well. They're not.


i would bet that they are paid more than the average BB employee. and BB doesn't have apple's brand strength to command the same level of employee for the same price.
 
2012-08-14 02:08:41 PM

12349876: 2.5 weeks?


Exactly. This person ordered something that wasn't in stock obviously. I usually get Amazon stuff within 2 business days. They are working on farking SAME DAY delivery. Never had to be home either, they leave it. Returns are as painless as possible. The only problem with Amazon is the guilt of knowing your purchase contributed to some shmoe working in a warehouse at 3am.

Anyway, even if I had to submit to an anal probe it would be more pleasant than Worst Buy, with the continuous 3rd party sells, upsells, warranty sells, maze to the checkout, bouncer at the door, idiot geek squad losers.....
 
2012-08-14 02:27:54 PM
I feel like a shill but i love amazon. The only reason i would go to a best buy is if I needed something asap.

Perfect example is we are taking our cats to the vet next weekend and need a new carrier.

Option 1: hit up the local petstore, pay 2x as much for the one they carry, if it is even in stock and hope it isnt a pos that falls apart. This also involves at least an hour or 2 of my time.

Option 2: get it on amazon. 5 minutes of my time and i can pick from hundreds all with reviews. If i hate it i can send it back. It is cheaper than the petstore too. I pay 70 a year or whatver for shipping so it shows up 2 days later for free.

Ive yet to hear a compelling reason not to buy anything from amazon that i cant wait 2 days on. They are trying to do same day delivery to major msas. I dont know how anyone is going to compete with that. I almost wish someone would challange them.
 
2012-08-14 02:39:26 PM

Bacontastesgood: The only problem with Amazon is the guilt of knowing your purchase contributed to some shmoe working in a warehouse at 3am.


Would you rather they have no job at all?
 
2012-08-14 02:41:58 PM

redpanda2: Of course, it would be even better if Microcenter had more locations


Microcenter is the reason i never had to go to BB or Fry's or anywhere like it. I lived within equal driving distance of both Atlanta locations (when i was growing up there). For building economical computers under $500, i can think of no better place. Their in store pick up has always been quick and great.

Once i was building a computer for a friend we drove over to get the parts. An hour later i realized i had a rather dead Mobo. It took less than an hour to order a new part, drive there and back and get the thing up and running. Their prices have always been great, even on refurbished laptops and netbooks (i use one for a media center computer).

I haven't had to order from Tigerdirect or Newegg in a while either. I got a better deal at Microcenter, placed an order and had my parents pick it up for me and ship it to where i live. The cost of shipping is better and it's through a store i trust and want to continue supporting.

Granted, i would never go to BB to buy parts, and i don't really need any of the bloated software that comes on their prebuilds. Even then they usually cost $250-300 extra just because of all their branded software and services that i would wipe from the drive once i got it home.
 
2012-08-14 02:44:23 PM

Asako: Bacontastesgood: The only problem with Amazon is the guilt of knowing your purchase contributed to some shmoe working in a warehouse at 3am.

Would you rather they have no job at all?


They took some shiat over this and the warehouse conditions (mainly insanely hot etc). They seem like they have made an honest attempt to improve working conditions through adding ac and mandating breaks. It is the one thing that bugs me with amazon but honestly do you think people in best buy distribution hubs have it much better? Hell they are notorious for staffing up for christmas, demanding 60-80 hour work weeks without paying over time or giving any benefits, then doing a massive lay off every year. I doubt their warehouse workers are living in luxury.
 
2012-08-14 02:46:20 PM

Expolaris: redpanda2: Of course, it would be even better if Microcenter had more locations

Microcenter is the reason i never had to go to BB or Fry's or anywhere like it. I lived within equal driving distance of both Atlanta locations (when i was growing up there). For building economical computers under $500, i can think of no better place. Their in store pick up has always been quick and great.

Once i was building a computer for a friend we drove over to get the parts. An hour later i realized i had a rather dead Mobo. It took less than an hour to order a new part, drive there and back and get the thing up and running. Their prices have always been great, even on refurbished laptops and netbooks (i use one for a media center computer).

I haven't had to order from Tigerdirect or Newegg in a while either. I got a better deal at Microcenter, placed an order and had my parents pick it up for me and ship it to where i live. The cost of shipping is better and it's through a store i trust and want to continue supporting.

Granted, i would never go to BB to buy parts, and i don't really need any of the bloated software that comes on their prebuilds. Even then they usually cost $250-300 extra just because of all their branded software and services that i would wipe from the drive once i got it home.


I'll second this. Microcenter is quality all around. Employees are helpful and know wtf they are talking about. They keep stuff in stock and generally are just helpful.
 
2012-08-14 02:51:53 PM

Expolaris: redpanda2: Of course, it would be even better if Microcenter had more locations

Microcenter is the reason i never had to go to BB or Fry's or anywhere like it. I lived within equal driving distance of both Atlanta locations (when i was growing up there). For building economical computers under $500, i can think of no better place. Their in store pick up has always been quick and great.

Once i was building a computer for a friend we drove over to get the parts. An hour later i realized i had a rather dead Mobo. It took less than an hour to order a new part, drive there and back and get the thing up and running. Their prices have always been great, even on refurbished laptops and netbooks (i use one for a media center computer).

I haven't had to order from Tigerdirect or Newegg in a while either. I got a better deal at Microcenter, placed an order and had my parents pick it up for me and ship it to where i live. The cost of shipping is better and it's through a store i trust and want to continue supporting.

Granted, i would never go to BB to buy parts, and i don't really need any of the bloated software that comes on their prebuilds. Even then they usually cost $250-300 extra just because of all their branded software and services that i would wipe from the drive once i got it home.


I love MC...it's 5 minutes from my office, and 15 from my house. I'm the "tech guy" in my family, meaning they all want free advice. But I stopped that...mostly because I would recommend ways to save on parts and gadgets by going to MC, ordering from Newegg and thorough shopping on Amazon. Nope...they keep going to BB and a relative that keeps getting shiat from Walmart....why?

I was actually talking to MC about a holiday job one year, just so I could get the discount to buy myself parts for a couple of rigs I wanted to build for Xmas. They told me they have a limit per month on how many things you can buy...so I got up and walked out of the interview.

Kidding. Mostly.
 
2012-08-14 02:58:31 PM

NickelP: Asako: Bacontastesgood: The only problem with Amazon is the guilt of knowing your purchase contributed to some shmoe working in a warehouse at 3am.

Would you rather they have no job at all?

They took some shiat over this and the warehouse conditions (mainly insanely hot etc). They seem like they have made an honest attempt to improve working conditions through adding ac and mandating breaks. It is the one thing that bugs me with amazon but honestly do you think people in best buy distribution hubs have it much better? Hell they are notorious for staffing up for christmas, demanding 60-80 hour work weeks without paying over time or giving any benefits, then doing a massive lay off every year. I doubt their warehouse workers are living in luxury.


You've just described every job in every warehouse, ever.
 
2012-08-14 03:03:52 PM

KarmicDisaster: ps69:
For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.

As much as I like Amazon and don't like Best Buy, there is room for BB to eat some of Amazon's lunch I think. 1) I have prime, but I notice that the "Prime" prices are often higher than the standard shipping prices. I feel like I'm paying for shipping anyway. In addition, Amazon's price on food items can often be twice what I can get things for elsewhere on line. So having and using Prime does not always assure you of the best price. 2) Evil SMARTPOST. Amazon shippers are allowed to use Evil Smartpost (tm) shipping. That adds 2 or 3 days over just mailing something at my location due to the insane routing. Basically I have to either find items with Prime (and often pay more for them) or pay for shipping anyway. 3) I hate the BB shopping experience, "why don't you want the extended warranty sir" "do you want an extended warranty"," how about an extended warranty" "sorry we don't sell laptops without our software on them". "how about an extended warranty, let me tell you a story about a guy that left his laptop in the car...". However, last week I bought a laptop there, ordered it and picked it up an hour later, and it was "here is your laptop sir, thanks" with no gar ...


What are Prime prices? Two-Day shipping is included when you purchase Prime at no extra charge. There is no difference in the price of the products for Prime and non-Prime customers.
 
2012-08-14 03:20:12 PM
3. They have a great no-hassle return policy.

BB? you're joking right?
 
2012-08-14 03:37:43 PM

Altman: thomps: i'm sorry, but you can't compete on price with amazon and on value-added customer service

Your statement assumes that Apple store employees are paid well. They're not.


How much does a Genius get paid anyway? I know a girl who graduated in the top 10 of our high school class, went to UC Berkeley, and then worked as a Genius for the past 10 years. Something doesn't add up, unless the pay is pretty good.
 
2012-08-14 03:45:53 PM

Jobber8742: KarmicDisaster: ps69:
For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.

As much as I like Amazon and don't like Best Buy, there is room for BB to eat some of Amazon's lunch I think. 1) I have prime, but I notice that the "Prime" prices are often higher than the standard shipping prices. I feel like I'm paying for shipping anyway. In addition, Amazon's price on food items can often be twice what I can get things for elsewhere on line. So having and using Prime does not always assure you of the best price. 2) Evil SMARTPOST. Amazon shippers are allowed to use Evil Smartpost (tm) shipping. That adds 2 or 3 days over just mailing something at my location due to the insane routing. Basically I have to either find items with Prime (and often pay more for them) or pay for shipping anyway. 3) I hate the BB shopping experience, "why don't you want the extended warranty sir" "do you want an extended warranty"," how about an extended warranty" "sorry we don't sell laptops without our software on them". "how about an extended warranty, let me tell you a story about a guy that left his laptop in the car...". However, last week I bought a laptop there, ordered it and picked it up an hour later, and it was "here is your laptop sir, thanks" with no gar ...

What are Prime prices? Two-Day shipping is included when you purchase Prime at no extra charge. There is no difference in the price of the products for Prime and non-Prime customers.


I think he meant to say there are products sold by a third party that do have lower prices than the prime-eligible source. He's only half wrong. However, Amazon is very nice at letting you know that there IS a lower price being offered by another party after you opt for prime shipping.
 
2012-08-14 03:50:20 PM

Jobber8742: KarmicDisaster: ps69:
For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.

As much as I like Amazon and don't like Best Buy, there is room for BB to eat some of Amazon's lunch I think. 1) I have prime, but I notice that the "Prime" prices are often higher than the standard shipping prices. I feel like I'm paying for shipping anyway. In addition, Amazon's price on food items can often be twice what I can get things for elsewhere on line. So having and using Prime does not always assure you of the best price. 2) Evil SMARTPOST. Amazon shippers are allowed to use Evil Smartpost (tm) shipping. That adds 2 or 3 days over just mailing something at my location due to the insane routing. Basically I have to either find items with Prime (and often pay more for them) or pay for shipping anyway. 3) I hate the BB shopping experience, "why don't you want the extended warranty sir" "do you want an extended warranty"," how about an extended warranty" "sorry we don't sell laptops without our software on them". "how about an extended warranty, let me tell you a story about a guy that left his laptop in the car...". However, last week I bought a laptop there, ordered it and picked it up an hour later, and it was "here is your laptop sir, thanks" with no gar ...

What are Prime prices? Two-Day shipping is included when you purchase Prime at no extra charge. There is no difference in the price of the products for Prime and non-Prime customers.


I think what the poster is running into is the Amazon affiliates who sell through Amazon. They have dirt cheap prices but they charge a lot for shipping and it takes forever because they are slow to ship and use cheap shipping options that take longer, like Smartpost or that weird DHL route Newegg sometimes uses. Amazon itself and affiliates that support Prime will get the stuff to you faster, but you might wind up paying $5 for a HDMI cable instead of $2.

Also, as far as leaving things at the door, it seems to vary from driver to driver at the delivery companies. I had an item that my job sent me that was overnighted with the signature waived by the company so it could get left at the doorstep, but the driver flat out refused to leave it. Since I was traveling and my wife isn't home in the daytime it took three days to get the overnighted package that was intended to be waiting for me when I returned home.
 
2012-08-14 03:57:22 PM
I rarely ever spend money at Best Buy, but I do like to go there to actually see and get my hands on products in person. (Amazon's Showroom). I just can't see myself ever making a big purchase a like new TV or digital SLR camera without seeing the damn thing in person.

I wonder if others feel this way, and if Best Buys demise will indirectly hurt Amazon and the entire consumer electronics market as a whole.
 
2012-08-14 03:59:54 PM

The Banana Thug: I know a girl who graduated in the top 10 of our high school class, went to UC Berkeley, and then worked as a Genius for the past 10 years.


Did she major in Liberal Arts?
 
2012-08-14 09:13:47 PM
Is this the thread where we laugh at a company because it can't quite compete with a near-monopoly?

Suck it, smaller business!
 
2012-08-14 09:18:22 PM

JimmyFartpants: I wonder if others feel this way, and if Best Buys demise will indirectly hurt Amazon and the entire consumer electronics market as a whole.


There's plenty of other stores to replace them. Walmart, Target, Costco, Sam's Club, etc. etc. Personally I think we have too many electronics stores that all sell the same crap.
 
2012-08-14 10:50:54 PM

KarmicDisaster: ps69:
For something like $80 a year you get free two day shipping on everything Amazon or its affiliates sell, free streaming video and kindle loaner books each month. In my situation it is perfect because I work from 9-10 and don't want to do shopping on the weekend, I live in a doorman building that can take my packages, I live in the city where hauling huge boxes is a problem, they ship products like diapers at a cost comparable to Costco and didn't have a car until very recently. I also prefer to do my own research and not have some 18 year old kid in a blue shirt tell me misinformation about why an HDMI cable for $100 containing the same strands of wire and shielding as a $5 cable is a stunning bargain. I probably purchase 90% of my non-perishable, non-clothing or jewelry purchases through Amazon.

As much as I like Amazon and don't like Best Buy, there is room for BB to eat some of Amazon's lunch I think. 1) I have prime, but I notice that the "Prime" prices are often higher than the standard shipping prices. I feel like I'm paying for shipping anyway. In addition, Amazon's price on food items can often be twice what I can get things for elsewhere on line. So having and using Prime does not always assure you of the best price. 2) Evil SMARTPOST. Amazon shippers are allowed to use Evil Smartpost (tm) shipping. That adds 2 or 3 days over just mailing something at my location due to the insane routing. Basically I have to either find items with Prime (and often pay more for them) or pay for shipping anyway. 3) I hate the BB shopping experience, "why don't you want the extended warranty sir" "do you want an extended warranty"," how about an extended warranty" "sorry we don't sell laptops without our software on them". "how about an extended warranty, let me tell you a story about a guy that left his laptop in the car...". However, last week I bought a laptop there, ordered it and picked it up an hour later, and it was "here is your laptop sir, thanks" with no ...


God, I hate Smartpost! Every farking time I order something that gets shipped with Smartpost, it ends up taking two or three farking days to get from Carol Stream to Rockford. What the fark does it do for those two days? Stop in Dundee to visit Santa's Village and then Union to visit Wild West Town? What the actual fark? It takes an hour and a half to get from Carol Stream to Rockford.

I love Amazon because I can order almost anything from them, and their prices are always lower than the retail outlets here, but they take so farking long to process an order for shipment. It took them four days to ship my goddamn order. What the hell?
 
2012-08-14 10:57:49 PM
To clarify, I was specifically referencing these, which are sold by Amazon and not some affiliate.
 
2012-08-14 11:41:42 PM
Let's just cut to the fail tag, shall we?
 
2012-08-15 04:25:01 PM
Even if they could compete with Amazon in the retail space, that's just a fraction of Amazon's revenue. Amazon Web Services powers Netflix, for Christ's sake! Everything Amazon makes, it sells. Even its own internal IT and hosting infrastructure. BB would be better off becoming a giant Amazon affiliate than competing with the Beast.
 
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