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(SeattlePI)   Attention airline employees: Make sure you know the difference between a man who is staggering around because he is a drunk and a man who is staggering around because he has Parkinson's disease   ( divider line
    More: Obvious, Parkinson's disease  
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7561 clicks; posted to Main » on 05 Aug 2012 at 4:48 PM (5 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»

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2012-08-05 02:17:17 PM  
2 votes:
So he had Parkinson's, and he smelled like alcohol. Maybe he had both?
2012-08-05 04:01:34 PM  
1 vote:
thamike: You can if you work for an airline and regularly board people with disabilities before everyone else.

Actually, I do work for an airline and one of the things we are prohibited from doing is requiring that disabled travelers board at any specific time. Whenever they present themselves for boarding is when we are required to board them. They are offered the opportunity to board first, if they would like to, but no carrier is permitted to discriminate by requiring them to board at a specific point before, during or after the general boarding has begun.
2012-08-05 02:18:05 PM  
1 vote:

thamike: We are prohibited from asking customers if they have a disability, and the customer never told us that he had Parkinson's, or any disability for that matter

Somebody at corporate apparently misinterpreted the email that states "DO NOT, UNDER ANY CIRCUMSTANCES, ASK OUR CUSTOMERS IF THEY ARE 'RETARDED.'"

Actually, that's not far from accurate. Under the ADA, asking if someone has a "disability" (yes, the quotation marks were deliberate) is strictly verboten, as is asking for clarification from anyone who volunteers that information. BUT - they do have to volunteer that information (or their accompanying caregiver has to) before the service provider is required to act on it. Even if they've just spent the last 5 minutes counting up to potato, without that statement, we're not permitted to presume a disability.
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