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(Some Guy)   Fail beats out Amusing as a Gizmodo leader loses everything and has a crisis of iFaith   (emptyage.com) divider line 103
    More: Fail, Gizmodo, iFaith, icloud, pins, AllThingsD  
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8158 clicks; posted to Geek » on 04 Aug 2012 at 9:37 AM (1 year ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-08-04 06:13:45 AM
Whoops?
 
2012-08-04 07:12:36 AM
Its not like hackers have been doing this kind of shiat for years upon years. This guy is a moron for being a victim

/Satire
 
2012-08-04 08:14:14 AM

cman: This guy is a moron for being a victim

not having backed up any of his important stuff


/not satire
 
2012-08-04 09:41:55 AM
Don't back up, have a shiatty password. Clearly, he has legal recourse against Apple. Time to switch, pal. Microsoft wouldn't have let this happen.
 
2012-08-04 09:47:16 AM
Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?
 
2012-08-04 09:51:30 AM

Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?


Jobsesus and Apple. It "just worked".
 
2012-08-04 09:51:40 AM

Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?


Apple?

/he backs up shiat to the cloud but not an external HDD that cannot be accessed when it's sitting in a desk drawer in his office?
 
2012-08-04 09:54:42 AM
This is why you back up your shiat many times to many locations. What if instead of being hacked he had simply lost the devices or had a disaster like a fire or flood?
 
2012-08-04 10:02:58 AM

Unoriginal_Username: Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?

Apple?

/he backs up shiat to the cloud but not an external HDD that cannot be accessed when it's sitting in a desk drawer in his office?


People back shiat up to their cloud to protect it from a local failure or loss of the device. They don't think about thieves going for the data itself.

/the cloud folks better treat this as a serious problem.
/because if effectively makes Dropbox, iCloud, gmail and other services useless.
/you are actually in more danger than before.
 
2012-08-04 10:03:16 AM
I think the lesson is that, if you run a tech webiste, you should keep on top of computer security. That seems to be completely freaking obvious.
 
2012-08-04 10:09:30 AM
Single sign on seems like a fantastic idea and generally is fine at work or in any otherwise protected area. Password + expiration rules + VPN software + settings + configuration information of tools means there are a lot more hoops to jump past.

Now having practically everything linked via a single sign-on publicly accessible website with every other account you have having that email as a reset address.. really? This is a good idea why? Aside from sticking it to someone who stole your product, what's the advantage of a remote wipe?

And no.. someone didn't brute force your 7 digit random alphanumeric password by spamming the iCloud login site. Pick the easy answer! Look back and somewhere you'll find a keylogger somewhere that makes a lot more sense than someone recreational trying billions of combinations to get into your twitter account (assuming they somehow KNEW it was 7 digits). Heck even a hidden camera targeting your keyboard is a more likely scenario.
 
2012-08-04 10:16:04 AM

Erder: And no.. someone didn't brute force your 7 digit random alphanumeric password by spamming the iCloud login site. Pick the easy answer! Look back and somewhere you'll find a keylogger somewhere that makes a lot more sense than someone recreational trying billions of combinations to get into your twitter account (assuming they somehow KNEW it was 7 digits). Heck even a hidden camera targeting your keyboard is a more likely scenario.


But he can't have a keylogger! He uses a Mac! They don't get viruses and stuff!
 
2012-08-04 10:16:41 AM

adenosine: What if instead of being hacked he had simply lost the devices or had a disaster like a fire or flood?


If he lost them or had a fire or a flood, he could buy new ones and connect to the iCloud to restore them. Unless you're storing your backups nightly or weekly in a safe deposit box somewhere 50 miles away from your usual place of residence, a physical backup would be just as susceptible to destruction as your main devices.

The failure in this scenario isn't that he didn't have a backup, it's that the type of backup itself was actually the avenue of attack on his main devices/data. Now, maybe that's because of how Apple integrates everything for convenience, or maybe it's just an ID-10-T error. Either way, while a physical copy would prevent total loss in this scenario, it is hardly a perfect solution itself. Instead, the lesson appears to be - as you did mention - multiple backups, but I think the more important lesson is to rely on non-integrated backups.
 
2012-08-04 10:17:33 AM
I used my wife's iPhone to call Apple tech support. While on hold

Don't you mean that you were on iHold?
 
2012-08-04 10:18:00 AM
Because I'm a jerk who doesn't back up data, I've lost at more than a year's worth of photos, emails, documents, and more. And, really, who knows what else.

And there is 99% of your problem.

It escalated from an inconvenience to a major problem, because you have no way to restore your data.
 
2012-08-04 10:18:20 AM

Dwight_Yeast: I think the lesson is that, if you run a tech webiste, you should keep on top of computer security. That seems to be completely freaking obvious.


Not every writer is a security expert.
I'm sure everyone's got a weak point in their online life that they haven't thought of.

Erder: And no.. someone didn't brute force your 7 digit random alphanumeric password by spamming the iCloud login site. Pick the easy answer! Look back and somewhere you'll find a keylogger somewhere that makes a lot more sense than someone recreational trying billions of combinations to get into your twitter account (assuming they somehow KNEW it was 7 digits). Heck even a hidden camera targeting your keyboard is a more likely scenario.


Sometimes its even easier than that.
When My XboX live got hacked I thought it was some nefarious master hacker with a room full of equipment.

...Turned out it was a guy who called Microsoft's tech support and said "Hi, My name is John Smith and I seem to have locked myself out of my email. Could you reset the password? Really? Thanks, what would be great!".

/Because the man holding the keys to empire isn't a tech security expert either.
/Its some dude running a phone center in India who gets paid a buck an hour.
 
2012-08-04 10:22:19 AM

way south: I'm sure everyone's got a weak point in their online life that they haven't thought of.


Mine is definitely not "allow your laptop, tablet and cell phone to be wiped remotely."
 
2012-08-04 10:29:17 AM

Lando Lincoln: way south: I'm sure everyone's got a weak point in their online life that they haven't thought of.

Mine is definitely not "allow your laptop, tablet and cell phone to be wiped remotely."


Up until you lose one of those things and your private details are published on the Internet.

/Then FARK will be saying "what a goober, why didn't he have remote wipe?".
/not that this is the only way to get pantsed. Hackers are nefarious types.
 
2012-08-04 10:32:19 AM
This has to be bullshiat I have always heard apple customer service is the best and fixes everything in 30 secs.
 
2012-08-04 10:35:26 AM
Blame yo self.

/typical iUser...
 
2012-08-04 10:36:44 AM
A 7 A-N password? You can crack that with a watch today.
 
2012-08-04 10:37:13 AM
And that is why you do not sync of all your devices through one widely known and interesting place. Buy a router which supports external hard drives and have it back-up your files every once in a while. It won't protect you against fire/flood/hurricanes but that is hardly the biggest danger to your files. File corruption, viruses and HDD failure are far more likely and having even one external back-up reduces the potential damage to whatever you got between the disk crash and the last back-up. Even setting up an FTP server in some data centre works better because pretty much only you know where to find it.

Once tried to recover data from a laptop used for bookkeeping. Due to damage to the disk (in a really old laptop) it couldn't load windows. Live booted linux and found that the database was in one of the corrupted sectors. The last back-up I could find was from 6 months earlier. They didn't find it very funny when I told them that at the very least they learned the benefits of regular back-ups.
 
2012-08-04 10:38:29 AM
The real moral of the story is: Don't assume a company has good design if you don't understand design.

Apple is the marketing powerhouse people used to claim Microsoft was, although Microsoft never, ever was. Microsoft was a no-accountability vendor (aka No One Ever Got Fired For Buying IBM). Apple was for outsiders and mavericks. Then Apple wised up and went for Hip instead of Cool.

But design, per se, no. There's very little of it in industry. Consumers rarely buy based on design, industry has no reason to educate them. Marketing is far cheaper.
 
2012-08-04 10:39:09 AM

way south: /Then FARK will be saying "what a goober, why didn't he have remote wipe?".


So this is why people want to have a remote wipe feature? Well. That's...pretty special. I guess I'm just old fashioned and keep all of my child porn on my desktop.
 
2012-08-04 10:40:37 AM
At 5:00 PM, they remote wiped my iPhone

At 5:01 PM, they remote wiped my iPad

At 5:05, they remote wiped my MacBook Air.


LOL. Apple. It just works.

/Not even a remote concern on Windows/Linux.
 
2012-08-04 10:42:11 AM
Lando Lincoln: guess I'm just old fashioned and keep all of my child porn on my desktop.

You could keep even more if you got a computer.
 
2012-08-04 10:44:35 AM
This would be a good time to remind people with a Dropbox account that Dropbox just got hacked and those hackers gained access to Dropbox user's passwords. The same thing is true of people who use any of the Gawker websites comment systems, as they were just hacked too. If you use the same password everywhere, you are vulnerable to the failure of the least secure website you use.

Perhaps you should look into getting a password management program that will automatically generate long complex passwords for every account and then protect all of those with a single password you have to remember..

Here's an article on Lifehacker (a Gawker site, awkward) on the five best password management programs.
 
2012-08-04 10:46:11 AM

Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?


He was just being the last boy scout. You can't fault a guy for acting like Bruce Willis.
 
2012-08-04 10:47:56 AM

Honest Bender: At 5:00 PM, they remote wiped my iPhone

At 5:01 PM, they remote wiped my iPad

At 5:05, they remote wiped my MacBook Air.

LOL. Apple. It just works.

/Not even a remote concern on Windows/Linux.


Other than the weak password I don't see the issue here, "IRS audit? Oh sorry a hacker wiped out all my records."
 
2012-08-04 10:48:02 AM
Why would a hacker want to do this sort of thing?

I can understand hacking into organizations to steal money or secrets, but erasing some random guy's stuff? What does a hacker gain by doing that? It's like a burglar that sneaks into a house, breaks all the furniture and sets fire to all the photo albums, but leaves without even taking anything. What's the point? I just don't understand.
 
2012-08-04 10:48:42 AM

way south:
Up until you lose one of those things and your private details are published on the Internet.

/Then FARK will be saying "what a goober, why didn't he have remote wipe?".
/not that this is the only way to get pantsed. Hackers are nefarious types.


To be fair encrypting the HDD on a laptop takes care of that angle and makes possession of the hardware itself pretty well worthless in terms of data recovery. You can still wipe/reformat/sell the thing, however.

...Turned out it was a guy who called Microsoft's tech support and said "Hi, My name is John Smith and I seem to have locked myself out of my email. Could you reset the password? Really? Thanks, what would be great!".


I'd completely forgotten about the "call tech support until you get a stupid or gullible rep" angle until you mentioned it.Good call!

Also relevant:
imgs.xkcd.com
 
2012-08-04 10:50:47 AM

whither_apophis: Honest Bender: At 5:00 PM, they remote wiped my iPhone

At 5:01 PM, they remote wiped my iPad

At 5:05, they remote wiped my MacBook Air.

LOL. Apple. It just works.

/Not even a remote concern on Windows/Linux.

Other than the weak password I don't see the issue here


I bolded the "issue" for you.
 
2012-08-04 10:55:14 AM
This is precisely the reason that I haven't been online since 1995.
 
2012-08-04 10:56:59 AM
So, basically, Apple offers a service that lets you tie the data on all your devices plus all the backups to a single point of entry protected by one password. Smart.
 
2012-08-04 10:57:00 AM
This isn't an Apple issue, dipshiats. This could've happened to anyone on any platform.
 
2012-08-04 11:00:36 AM

Your Average Witty Fark User: This isn't an Apple issue, dipshiats. This could've happened to anyone on any platform.


Soooo.... it's not an Apple issue even though it's an Apple service mainly used to tie together Apple devices which can be remotely wiped by anybody who has access to the account.

So riddle me this, brainiac. Had he been using exclusively Windows machines, would he have lost anything more than his gmail account and online backups?
 
2012-08-04 11:01:50 AM
Desktop, linux server with lvm on and external jbod drive cage, lv's mirrored, large backintime lv for incremental backups, + cloud backup for mp3's and photos.

//yes i am a system admin
//yes i know the fear of losing the wife's email and photos of the kids
//esata drive cages are the bomb diggity, made my life much easier
 
2012-08-04 11:02:05 AM
 
2012-08-04 11:04:18 AM
Old school backup.

DVDs in a waterproof firebox.

Once a month bring copies of DVDs to safety deposit box.

2x year onto backup hardrive, which is kept in SDB.

PIA but effective.
 
2012-08-04 11:05:58 AM

Vegan Meat Popsicle: So, basically, Apple offers a service that lets you tie the data on all your devices plus all the backups to a single point of entry protected by one password. Smart.


Nope. The idiot with a seven character password didn't make any external backups of his important data, either.
 
2012-08-04 11:06:36 AM
Sounds like we need to interconnect even more devices and accounts.

What could go wrong?
 
2012-08-04 11:15:05 AM

Basily Gourt: Old school backup.

DVDs in a waterproof firebox.

Once a month bring copies of DVDs to safety deposit box.

2x year onto backup hardrive, which is kept in SDB.

PIA but effective.


I taught a class where one of the students worked in the industry and had a really cool story he shared with everyone.

The company he worked for stored tape backups in an onsite walk-in vault, but periodically they went bad. The tapes were physically fine, but the data was corrupted and unreadable. They went nuts trying to figure out how this was happening. They changed the brand of tape they used. They changed out the backup drives. They changed their backup software. They ran comparisons on what was on the hard drives versus what was on the tapes before they put them in the vault.

Everything was fine, until after those tapes went into that huge walk-in fireproof sealed vault.

After much investigation and the installation of a 24/7 surveillance system, they discovered that once a month or so, maintenance was taking a floor buffer into the vault and polishing up the floors with a giant electromagnet.
 
ecl
2012-08-04 11:16:34 AM
The comments on the blog are priceless. The human race is chock full of retards.
 
2012-08-04 11:20:42 AM

Dwight_Yeast: I think the lesson is that, if you run a tech webiste, you should keep on top of computer security. That seems to be completely freaking obvious.


Every year (usually after DEF CON) some reporter gets hacked and then writes a tearful story about the lousy state of computer security as some sort of personal interest story.

/we in the industry say 'meh'
 
2012-08-04 11:22:06 AM

Basily Gourt: Once a month bring copies of DVDs to safety deposit box.


And make sure someone else has access to that safety deposit box in case something happens to you.

/my father has access to mine and vice versa
 
2012-08-04 11:23:39 AM

BullBearMS: After much investigation and the installation of a 24/7 surveillance system, they discovered that once a month or so, maintenance was taking a floor buffer into the vault and polishing up the floors with a giant electromagnet.


*rofl*, CSB for sure!
 
2012-08-04 11:25:31 AM

Honest Bender:
/Not even a remote concern on Windows/Linux.


Remote wiping is a security feature that protects you in case of a lost device. Its extremely valuable and is available on android and windows based devices (always been there for BB). Either embedded or as a third party add on feature.

/and I guess windows and linux are so great that they NEVER have to be backed up either
 
2012-08-04 11:37:44 AM
Bahahah.... ohh apple.. you amuse me:)
 
2012-08-04 11:38:40 AM
One of these days these people who run around calling people stupid and blaming the victim after a hack should get their homes broken in to.

So what if you locked your door. You're an idiot because you didn't have a state of the art alarm system. You should have had better doors. It's your own fault. By not having steel doors with a bar behind it you were inviting people to break in.
 
2012-08-04 11:46:09 AM

Caelistis: Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?

Jobsesus and Apple. It "just worked".



Ahh yes, that explains it all. Unerring faith in technology, easy of access, targeted distribution of your data across a cloud medium is the way to go...right??

Unoriginal_Username:
Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?

Apple?

/he backs up shiat to the cloud but not an external HDD that cannot be accessed when it's sitting in a desk drawer in his office?


This. But that would essentially defeat the purpose of cloud storage.

way south:
Unoriginal_Username:
People back shiat up to their cloud to protect it from a local failure or loss of the device. They don't think about thieves going for the data itself.

/the cloud folks better treat this as a serious problem.
/because if effectively makes Dropbox, iCloud, gmail and other services useless.
/you are actually in more danger than before.


I got a free dropbox account when I bought my new Evo. I -may- use it to store a second copy of photos but no remote functionality will be utilized other than to provide a link to others so I can share those photos.


missiv:
Enormous-Schwanstucker: Hah. Multiple points merged to a single point of failure. How dumb can one person really be?

Who the hell thought linking the remote wipe feature to every single device would be a good thing?

He was just being the last boy scout. You can't fault a guy for acting like Bruce Willis.


Yippee kai eh motherfarker! Wait, wrong movie.
 
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