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4026 clicks; posted to Main » on 12 Jul 2012 at 10:40 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-07-12 07:36:01 AM
FTA: "These include the seizure of $3m worth of assets from SBN Peripherals, a Los Angeles business trading under the name Asia Pacific Telecom.

The firm was accused of making about 2.6 billion pre-recorded calls claiming it had urgent information about consumers' credit-card and vehicle insurance.

The FTC said users who had pressed "1" to hear more information had been transferred to human operators who had tried to sell them inferior or worthless products."


Got a call from these pricks (or another outfit very much like them) the other day, if I'm not mistaken. Been getting calls from them for years. There's something wrong with your credit card (which you don't have), act now! Or the warranty on your vehicle (a used 93 Honda Civic) is about to expire, act now! Every time I ask for a supervisor, they hang up on me nearly immediately. Though last time I got a call I spent about a half hour getting sass from the person on the other end because I asked the simple question of "what is the name and address of your company?" and wouldn't hang up until either they answered me or they hung up.

Apparently the "human operator" (I use that term loosely) thought he was clever and kept giving me answers like "my company is your company", and "I make these calls from my bathroom". At one point he even put me on the phone with some lady he claimed was his "janitor" when I asked for his boss.

Because, yanno, this is what legitimate businesses do: try to deliberately and overtly piss off potential customers, amirite? Wouldn't bother me quite so much if it weren't for the fact that these calls always come from a blocked ID. They did eventually hang up on me, but at least I'd wasted about thirty minutes of their time and that seemed like a small victory in light of everything I can't do because I don't even know where these calls are originating.
 
2012-07-12 08:36:40 AM
The Cardholder Services nonsense has been going on for years- I must average about a call per week.

Glad to see the FTC is on the case...they are doing a hell of a job.
 
2012-07-12 10:46:22 AM
Ever since I ported my number to Google voice, I have yet to get a single one of these calls. I don't understand why cell providers don't offer the same call filtering services. I'm sure people would pay a premium for it.
 
2012-07-12 10:49:05 AM
Most of these calls originate offshore and there's nothing the FTC or FCC can do about them. I never answer my home phone anymore unless caller ID puts up a friend or a family members's name. And I never rush to answer the phone. If I'm not right next to the phone, screw it. If it's important, a message will be left. I'd say about 95% of the calls that come in are telemarketing. And, why, yes, I've been on the national and my state's no-call list for years. They are ignored.

The one any only way to stop these calls is to levy heavy fines against the companies who hire telemarketing services, not the telemarketers themselves. You can bet your ass that most of the abusive telemarketers would disappear within weeks.
 
2012-07-12 10:50:55 AM
I get these calls constantly. I've blocked some of them with my phone company's system that can block a whopping 12 numbers. Something that can block 200+ would be ideal. All sorts of fun stuff--vehicle warranty expiration, pay down credit, and my personal favorite, bottom feeding debt collectors cold calling anyone who has a name remotely like the deadbeat they are after. That is really nice since my wife and I both have some of the most common first and last names possible in the United States.

So nice to see the FTC waking up to this idea around 6 or 7 years too late. These guys even have new tactics. I know to not ever answer the phone for unknown area codes, which has worked for years now. There is a new system though that makes up a number, and then spoofs your local area code as well, so it looks like a local call. Since my home number doubles as a business number, I pretty much have to take those.

Anyway, the whole thing is farked. I get more calls now then I ever did before the Do Not Call list.
 
2012-07-12 10:51:20 AM

JackieRabbit: The one any only way to stop these calls is to levy heavy fines against the companies who hire telemarketing services, not the telemarketers themselves. You can bet your ass that most of the abusive telemarketers would disappear within weeks.


How about a kickstarter project to hire ninjas to make these people -really- disappear?

/yep, I'd contribute
 
2012-07-12 10:53:47 AM
I play along to get a real person on the phone. I then ask for their name, what they are wearing, and turn it into a phone sex call,
Waste their time and disgust them.
 
2012-07-12 10:56:45 AM
I had the voicemail on my cell phone disabled by Sprint partly to avoid these assholes (telemarketers). I don't miss it one bit.
 
2012-07-12 11:02:07 AM
Congress and FTC needs to include politicians, chariites, and religious groups in the Do Not Call program. Organizations should post via the US Mail a form requiring a signature before a person can be called. And the signature must be done in front of a notary. Increase the fines for violators and give the victim at least 50% of the monies collected. FBI went after megaupload in another country but they do little with telco fraud.
 
2012-07-12 11:06:52 AM
bmadore.squarespace.com
 
2012-07-12 11:11:24 AM
I love the 'I'm doing a survey to see if your roof needs replacing' calls.
 
2012-07-12 11:22:47 AM
Missouri has an entire division of the Attorney General's Office that prosecutes these assholes for violations of the Missouri no-call law. Also, for the curious, the federal law includes a private cause of action - if you get called, and you can get them to mail something, you can usually get a small claims judgment out of a friendly court PDQ. Here's a guide to get you started.
 
2012-07-12 11:31:59 AM
I recently got the "voter issues survey" which allowed me to purchase a trip to Mexico!
 
2012-07-12 11:32:07 AM
You want to solve the problem?

1) Fix the caller-id system so that it can't be spoofed
2) Mandate that phone companies allow customers to block all calls originating from outside the US at no charge.
3) Eliminate the survey and political call loophole from the DNC registry rules.
4) Educate consumers about how they can sue these companies, how much compensation they can demand per violation and perhaps set up a department to help consumers file the necessary legal papers to begin the lawsuit process. If the threat of a slap on the wrist from the FCC doesn't dissuade telemarketers from robocalling, perhaps the threat of 10,000 summonses to courts around the country will have greater success.
 
2012-07-12 11:42:10 AM

arcas: You want to solve the problem?

1) Fix the caller-id system so that it can't be spoofed
2) Mandate that phone companies allow customers to block all calls originating from outside the US at no charge.
3) Eliminate the survey and political call loophole from the DNC registry rules.
4) Educate consumers about how they can sue these companies, how much compensation they can demand per violation and perhaps set up a department to help consumers file the necessary legal papers to begin the lawsuit process. If the threat of a slap on the wrist from the FCC doesn't dissuade telemarketers from robocalling, perhaps the threat of 10,000 summonses to courts around the country will have greater success.


This one so hard. The only robocalls I get now are political candidates and fake polling companies making "take our survey on a generic political issue and get a cruise!" calls. I've managed to really cut down on the political calls by having a phone number in a different state (thanks, Vonage!) but those cruise things must be randomly dialed so there is no avoiding them.
 
2012-07-12 11:52:10 AM

JackieRabbit: Most of these calls originate offshore and there's nothing the FTC or FCC can do about them.


I've yet to get a single call of this sort in which a person with a "foreign" accent answers. It's possible they "originate" from offshore in a technical sense, but there's a brick and mortar building here in the US housing the operation.

And it's not a bathroom.
 
2012-07-12 11:53:37 AM

SkunkWerks: FTA: "These include the seizure of $3m worth of assets from SBN Peripherals, a Los Angeles business trading under the name Asia Pacific Telecom.

The firm was accused of making about 2.6 billion pre-recorded calls claiming it had urgent information about consumers' credit-card and vehicle insurance.

The FTC said users who had pressed "1" to hear more information had been transferred to human operators who had tried to sell them inferior or worthless products."

Got a call from these pricks (or another outfit very much like them) the other day, if I'm not mistaken. Been getting calls from them for years. There's something wrong with your credit card (which you don't have), act now! Or the warranty on your vehicle (a used 93 Honda Civic) is about to expire, act now! Every time I ask for a supervisor, they hang up on me nearly immediately. Though last time I got a call I spent about a half hour getting sass from the person on the other end because I asked the simple question of "what is the name and address of your company?" and wouldn't hang up until either they answered me or they hung up.

Apparently the "human operator" (I use that term loosely) thought he was clever and kept giving me answers like "my company is your company", and "I make these calls from my bathroom". At one point he even put me on the phone with some lady he claimed was his "janitor" when I asked for his boss.

Because, yanno, this is what legitimate businesses do: try to deliberately and overtly piss off potential customers, amirite? Wouldn't bother me quite so much if it weren't for the fact that these calls always come from a blocked ID. They did eventually hang up on me, but at least I'd wasted about thirty minutes of their time and that seemed like a small victory in light of everything I can't do because I don't even know where these calls are originating.


Want to keep them on the line? Say "hold on let me get my credit card it is in my car in the driveway" Then come back in 10 minutes and see if they are still waiting. If so "Opps it must be upstairs just a second"
 
2012-07-12 11:54:07 AM
I screen my calls and google any number I don't recognize. Then I add them to a contact list that uses a silent ringtone because WP7/Nokia/ATT won't let me block farking phone calls.
 
2012-07-12 11:56:48 AM
And here I thought all the calls were due to the fact that I helped that nice Nigerian prince one time awhile ago.
 
2012-07-12 12:05:53 PM
If I ever find the asshole responsible for the robocall that starts with a fog horn followed by "This is your captain speaking", I'll hunt them down and break some knee caps.
 
2012-07-12 12:21:03 PM
I just want to know who keeps calling me from 00000 with an immediate hangup upon answering, then calls back 5 seconds later from 0000000 with a robotic "goodbye" upon answering. Three times a day, at the exact same times every day, for the past month.

SO F*CKING ANNOYING
 
2012-07-12 12:42:09 PM
I've found a new gig for my short story collection of jobs placed by the devil's employment agency (because he's got to find work for all those idle hands to do!).

Thanks fark!
 
2012-07-12 12:46:24 PM
Android has a feature that lets you set a contact to go directly to voicemail. I use YouMail for my voicemail and I'm able set a contact to play any message and then hang up without giving them the opportunity to leave a message. Any number I don't want calling me again gets added to my Scam contact, they get an invalid number message, and then get diconnected.

My D1 wouldn't log that they called me, however my D3 and D4 both would log it as a missed call. I'd prefer to not know they called, but I can use the log as evidence that they did not adhere to my request to be removed from their call list.

One of the issues with these spoofers is how CallerID is handled. There are legitimate uses for spoofing the CID such as sending the toll-free number instead of the local number, sending the DID number instead of the main number, or something like Google Voice or Avaya's EC500 feature that place an outbound call to an outside phone (like your cell phone) and send the caller's CID. AFAIK, Verizon is the only one that doesn't accept the CPN unless you sign a waiver saying you accept all liability and won't illegally spoof, which really is a given.

The government can impose new laws that govern a LEC's acceptance of the CPN, but I feel that it would severely hamper how services like Google Voice work. It would be nice if the public were given tools to actually perform a trace to where a call actually originates from.

/I did try Google Voice for my main voicemail, but they didn't have the dump feature.
 
2012-07-12 01:06:52 PM
Shot gun to back of head should do it.
 
2012-07-12 01:16:37 PM
About farking time.

It's infuriating - the DNC list is useless because these are nothing but illegal scams. The operators know damn well what they're doing is illegal, so why would they care about the DNC? I had one guy who, after it was clear I was on to the scam and he wasn't going to get the data he wanted, freely admitted what he was doing was illegal but that he also knew he'd never get caught. I hope he caught his dick in his zipper and died from testicular gangrene. Slowly.

For the few that tie in to shady marketing (home security, siding, roofing), they know no one can trace their spoofed phone numbers and find them, the phone company is beyond useless in managing the issue, and no one will take the time to have them come out and catch them in the act.
 
2012-07-12 01:39:08 PM
I get about 20 calls with hangups each day. WTF good are you doing for your scam if you don't stay on the line long enough for me to offer you my line of Mormon glass dildos?
 
2012-07-12 01:39:58 PM

SkunkWerks: JackieRabbit: Most of these calls originate offshore and there's nothing the FTC or FCC can do about them.

I've yet to get a single call of this sort in which a person with a "foreign" accent answers. It's possible they "originate" from offshore in a technical sense, but there's a brick and mortar building here in the US housing the operation.

And it's not a bathroom.


It has nothing to do with who is speaking to you. The the illegal calls themselves come from overseas. Robo calls don't have a live person attached to them unless you bite. And, have you ever noted that when you answer one of these calls, there is a slight pause? This is because the computer has to complete the call by attaching you to a telemarketing operator, which may be in the US. Many telemarketing workers now operate from their homes instead of call centers. This dispersed operating model makes it nearly impossible for regulators to shut down the operation.

BTW, political, religious and charitable organization are exempt from the no-call registry requirements. Further, if you write a check or use a credit/debit card to pay for a purchase and you give the clerk your phone number, you give them the right to sell your information to whomever they please and whoever buys that information is exempt from the no-call list. The same is true when you sign up for store discount programs. Telemarketing and other direct marketing firms pay for these programs to get information on potential customers.
 
2012-07-12 02:07:48 PM
Have FTC open 100 random phone numbers and credit cards.
Receive spam calls.
Allow charges to be made against the cards.
Follow the money.
Prosecute.

This shouldn't be so farking hard people.
 
2012-07-12 02:29:48 PM

JackieRabbit: The the illegal calls themselves come from overseas.


Missed something, you have.
 
2012-07-12 02:48:53 PM

6655321: Congress and FTC needs to include politicians, chariites, and religious groups in the Do Not Call program.


Not ever going to happen. They're not going to include themselves in bans, and they're certainly not going to include some of their biggest "campaign donors" in bans.

Personally, I won't be satisfied unless (a) telemarketers receive the death penalty, and (b) the victims are allowed to administer it personally.
 
2012-07-12 03:03:37 PM
Names and numbers so I can call them and waste their time!
 
2012-07-12 03:07:54 PM
After getting one of these calls on Tuesday, one of the websites I looked at to find out where the call came from gave a great tip I'm gonna pass along:

Go to wikipedia and search for Special Information Tones. and find the audio file labeled as "Intercept" or IC. It's those annoying tones that tell you the number is disconnected. Record that into your phone as your voicemail message and let the next robodialed number go to voicemail. The machine hears the tones and determines your number is disconnected, marks it as such and moves on to the next number.
 
2012-07-12 03:30:07 PM
They should make it simple enough to opt out of future calls by pressing the # or * key. Make it a mandatory option for all charities, political calls, and robo calls.
 
2012-07-12 04:46:49 PM
Oh they're finally going to include political campaign calls in the "do not call" list and ban on calling cell phones? Oh wait, they're not? I guess I can still dream. goddammitsomuch
 
2012-07-12 05:12:39 PM
These companies are part of the reason some resort towns in Mexico have become utter shiatholes. The way they recruit people to put tourists through their dog and pony show should be illegal.
 
2012-07-12 05:25:22 PM

89 Stick-Up Kid: These companies are part of the reason some resort towns in Mexico have become utter shiatholes. The way they recruit people to put tourists through their dog and pony show should be illegal.


I really miss the donkey show, though.
 
2012-07-12 05:36:17 PM

89 Stick-Up Kid: These companies are part of the reason some resort towns in Mexico have become utter shiatholes. The way they recruit people to put tourists through their dog and pony show should be illegal.


You must have been through the Cancun airport too.
 
2012-07-12 08:56:10 PM

cig-mkr: 89 Stick-Up Kid: These companies are part of the reason some resort towns in Mexico have become utter shiatholes. The way they recruit people to put tourists through their dog and pony show should be illegal.

You must have been through the Cancun airport too.


Cabo. I've decided to never go back after one visit.
 
2012-07-12 10:14:17 PM
Nuke 'em from orbit. It's the only way to be sure.
 
2012-07-12 10:38:13 PM
"I am praying you you to get ass cancer."
 
2012-07-12 11:14:55 PM

PirateFuzzball: Android has a feature that lets you set a contact to go directly to voicemail. I use YouMail for my voicemail and I'm able set a contact to play any message and then hang up without giving them the opportunity to leave a message. Any number I don't want calling me again gets added to my Scam contact, they get an invalid number message, and then get diconnected.

My D1 wouldn't log that they called me, however my D3 and D4 both would log it as a missed call. I'd prefer to not know they called, but I can use the log as evidence that they did not adhere to my request to be removed from their call list.

One of the issues with these spoofers is how CallerID is handled. There are legitimate uses for spoofing the CID such as sending the toll-free number instead of the local number, sending the DID number instead of the main number, or something like Google Voice or Avaya's EC500 feature that place an outbound call to an outside phone (like your cell phone) and send the caller's CID. AFAIK, Verizon is the only one that doesn't accept the CPN unless you sign a waiver saying you accept all liability and won't illegally spoof, which really is a given.

The government can impose new laws that govern a LEC's acceptance of the CPN, but I feel that it would severely hamper how services like Google Voice work. It would be nice if the public were given tools to actually perform a trace to where a call actually originates from.

/I did try Google Voice for my main voicemail, but they didn't have the dump feature.


Why not treat it like e-mail headers? You have your "from" field and your "reply-to" field. Force the "from" field to always show the line from which the call originates, always. The "reply-to" field can be "spoofed" to whatever general number is desired. Make caller ID devices capable of displaying both fields.

Ta-Da!
 
2012-07-13 01:12:59 AM
Can I interest you in lowering your interest rates?
No, can you take me off your list?
No, we can't do that sir, would you like to hear more about low interest?
No, can you take me off your list.
Sir, -
-take me off your list.
/they hang up.
 
2012-07-13 01:29:53 AM
i bought a used gadget on eBay that answered the phone for me. it gave warning that we do not accept solicitation calls. a few months later all unwanted calls had ceased. i sold the gadget, got my money back. win-win. neat little item, i think it was made by Spectrum Research. highly recommended. easy as pie to use, just plug in to wall outlet and phone, you're set.
 
2012-07-13 04:27:55 AM

PirateFuzzball: Android has a feature that lets you set a contact to go directly to voicemail. I use YouMail for my voicemail and I'm able set a contact to play any message and then hang up without giving them the opportunity to leave a message. Any number I don't want calling me again gets added to my Scam contact, they get an invalid number message, and then get diconnected.


Kick ass. I'd set up the message to say something like "this voicemail box is currently full. Please try again later." Then I'd add my mom to that list. Oh, and telemarketers and politicians.
 
2012-07-13 02:01:09 PM

CommiePuddin: Why not treat it like e-mail headers? You have your "from" field and your "reply-to" field. Force the "from" field to always show the line from which the call originates, always. The "reply-to" field can be "spoofed" to whatever general number is desired. Make caller ID devices capable of displaying both fields.

Ta-Da!


Sounds even better!

teeny: Kick ass. I'd set up the message to say something like "this voicemail box is currently full. Please try again later." Then I'd add my mom to that list. Oh, and telemarketers and politicians.


For the stuff I label as scams, they just get the "this number is no longer in service".

CSB:
I did have a company posing as my health insurance asking to talk with my wife. They wanted to talk about a couple of recent claims and get her started on a wellness program; instant red flags since insurance companies a so departmentalized. I called the insurance company on their main number and the CSR didn't have a clue. The next time the posers called I confronted them on it and they would only answer questions from my wife and not me. I told them to stop calling me since they wouldn't confirm their legitimacy and they said that only my wife could do that. She has her own cell phone that they should have on file if they were legit.

After the third call from them, I had enough. I spent some time recording message stating they have not established a business relation ship with me, I have already asked them to stop calling, their call has been logged, and they're in violation of the FTC and FCC laws. Had their calls sent to voicemail and YouMail played the message. I think they only called a couple of times after that, but I could care less.
 
2012-07-13 04:43:51 PM
...and it lengthens, and it strengthens...
 
2012-07-14 11:05:56 AM
I'll submit reports 2 places when i get em,
https://esupport.fcc.gov/ccmsforms/form1088.action?form_type=1088G
and
https://complaints.donotcall.gov/complaint/complaintcheck.aspx

i can't ever get em to provide any identification, and the minority will feign putting me on a dnc list.
 
2012-07-15 02:41:29 AM
If I "press 1" so that I do speak to a "live" person, does that actively obligate me to follow basic rules of decency, or can I:

1) Blow a loud whistle into the phone
2) Say, "I think it would be funny if you were tortured with a broken bottle"
3) Say, "How about if I come find where you live and burn it down?"
 
ZAZ [TotalFark]
2012-07-15 08:39:35 AM
Blow a loud whistle into the phone

You'd think they would have limited volume on these connections after decades of harassment, but telemarketers are considered disposable so maybe not.

"I think it would be funny if you were tortured with a broken bottle"

Probably free speech.

"How about if I come find where you live and burn it down?"

Criminal threatening.
 
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