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(The Consumerist)   Correction: Only 600 Geek Squad employees were laid off. We'll make up for it by laying off another 1700 employees later   (consumerist.com) divider line 145
    More: Followup, Geek Squad, Best Buy, Sallie Mae, organizational structure, Capital One, layoffs, Wall Street Journal Report  
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7090 clicks; posted to Main » on 07 Jul 2012 at 9:42 PM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-07-08 12:28:38 AM

xxwilkywayxx: Mega Steve: BumpInTheNight: Just in time for DNSchanger black monday too, have fun with that.

Will spybot get rid of that? I've been using it for years, and it's never steered me wrong.

In my own removals of DNSchanger for some of the local businesses, I found that MBAM would remove any trace of a virus pretty efficiently. I then performed a DNS flush in command prompt and it usually fixed it. One place I set their wireless back to factory settings and it cleared any issues as well.

/I know nothing about how networking works other than fixes for it.
//Okay I know a tiny bit. Enough to get by. I have no idea why my steps worked, but I know they did.


The anti-virus packages have been fine with removing DNSchanger for over a year. The problem that remained is that the network settings on whatever card you had in your machine still pointed to a static IP address for a bad DNS server, but most of the anti-virus solutions reset all network cards back to "obtain DNS server setting automatically." That's a perfectly valid solution unless you have other cards that point to other DNS servers.

The only people who could possibly have problems with DNSchanger removal have work computers with site-specific network settings on their laptop, and those people wouldn't have been infected in the if they had any anti-virus in the first place, which is likely for a work computer.
 
2012-07-08 12:30:10 AM

Lsherm: xxwilkywayxx: Mega Steve: BumpInTheNight: Just in time for DNSchanger black monday too, have fun with that.

The anti-virus packages have been fine with removing DNSchanger for over a year. The problem that remained is that the network settings on whatever card you had in your machine still pointed to a static IP address for a bad DNS server, but most of the anti-virus solutions reset all network cards back to "obtain DNS server setting automatically." That's a perfectly valid solution unless you have other cards that point to other DNS servers.

The only people who could possibly have problems with DNSchanger removal have work computers with site-specific network settings on their laptop, and those people wouldn't have been infected in the if they had any anti-virus in the first place, which is likely for a work computer.


Thank you for that explanation. It makes a lot of sense. I appreciate it :)
 
2012-07-08 12:31:10 AM
I was sorely disappointed in MicroCenter recently. I needed a low-profile USB motherboard header extension cable -- basically a 5+4-pin IDC ribbon cable with a male end and a female end. (I have a card that needs to go in a particular slot, but it squashes the USB plugs from the case when I plug them in directly.) So I trotted on over to the "System Build" section and described what I wanted to the guy manning that area.

Acceptable answers would have been "we don't have that", "that doesn't exist", or "it's right over in aisle 7 under the SATA cables". The actual answer I got was "you're way out of our league -- this is a hobbyist store."

I ended up building my own out of 4 ordinary IDC 2x5 ribbon cables and a 40-pin double-male connector block cut into 4 pieces. (Have yet to see if it really works... but I have high hopes.)
 
2012-07-08 12:35:01 AM

xxwilkywayxx: Lsherm: xxwilkywayxx: Mega Steve: BumpInTheNight: Just in time for DNSchanger black monday too, have fun with that.

The anti-virus packages have been fine with removing DNSchanger for over a year. The problem that remained is that the network settings on whatever card you had in your machine still pointed to a static IP address for a bad DNS server, but most of the anti-virus solutions reset all network cards back to "obtain DNS server setting automatically." That's a perfectly valid solution unless you have other cards that point to other DNS servers.

The only people who could possibly have problems with DNSchanger removal have work computers with site-specific network settings on their laptop, and those people wouldn't have been infected in the if they had any anti-virus in the first place, which is likely for a work computer.

Thank you for that explanation. It makes a lot of sense. I appreciate it :)


The other thing with DNS changer is it actually does attack home routers if they never changed the password, I didn't realize this was actually true until I read up a bit more about it but yah it will go in and set the DNS entries on them if it recognizes the model. Clever girl. Apparently the official fixer for it will undo that as well and same with the average home computer, letting the router figure out its own DNS entries via DHCP is perfectly fine. Otherwise google's are also a good choice (8.8.8.8 & 8.8.4.4).
 
2012-07-08 12:37:53 AM
b b but Obama is creating jobs! Unemployment is dropping!

*eyeroll*
 
2012-07-08 12:40:23 AM
TuteTibiImperes

Jesus Christ man, there's just some things you don't talk about in public.

Couldn't we just find a neutral metaphor, such as nD-cell batteries?
 
2012-07-08 12:45:00 AM
//they sell those at the mall
 
2012-07-08 12:46:13 AM

Kensey: Acceptable answers would have been "we don't have that", "that doesn't exist", or "it's right over in aisle 7 under the SATA cables". The actual answer I got was "you're way out of our league -- this is a hobbyist store."



That is a far better answer than what he could have said. He didn't, for example, say "we don't have that" or "that doesn't exist" when, in fact, it does exist and is located in aisle 8. He didn't pretend to know what you were talking about. He didn't guess at an aisle and send you away. He didn't guess at an aisle and stare blankly at the shelves not even knowing what he was looking for. He didn't select another item and pretend that it was what you want or would do what you were looking to do.

While there were better ways to phrase what he said, it was a tacit admission that he didn't understand or didn't know. While I prefer a knowledgeable person and a store that miraculously has everything, I appreciate an honest "I don't know," every time, rather than a bastard who can't admit his lack of knowledge.
 
2012-07-08 01:09:46 AM

vegasj: b b but Obama is creating jobs! Unemployment is dropping!

*eyeroll*


In a way. How much does being a GOP shill pay andyway?
 
2012-07-08 01:09:59 AM

HopScotchNSoda: Kensey: Acceptable answers would have been "we don't have that", "that doesn't exist", or "it's right over in aisle 7 under the SATA cables". The actual answer I got was "you're way out of our league -- this is a hobbyist store."

[...]
While there were better ways to phrase what he said, it was a tacit admission that he didn't understand or didn't know. While I prefer a knowledgeable person and a store that miraculously has everything, I appreciate an honest "I don't know," every time, rather than a bastard who can't admit his lack of knowledge.


But note that he didn't say he didn't know. He said they aren't the kind of store I'm looking for (which doesn't quite answer the question asked), without bothering to consult anyone else or verify in any way whether they did or didn't have that kind of part. That was the disappointing part -- because previous experience has been that they did know, and usually carried the part I needed. If the guy I'm talking to doesn't know, I expect him to go try and find out for sure.
 
2012-07-08 01:16:45 AM

Herr Flick's Revenge: Gleeman: I thought downsizing went out with the 90's?

This has happened before and will all happen again.
Cyclical.


I prefer the term Cylonical.
 
2012-07-08 01:23:55 AM

Girion47: Herr Flick's Revenge: Gleeman: I thought downsizing went out with the 90's?

This has happened before and will all happen again.
Cyclical.

I prefer the term Cylonical.


Heh. I just finished re-watching Day of Our Lives in Space last night. Mostly. Skipped around some, but covered most of it.

/frak
 
2012-07-08 01:26:58 AM

Kensey: HopScotchNSoda: Kensey: Acceptable answers would have been "we don't have that", "that doesn't exist", or "it's right over in aisle 7 under the SATA cables". The actual answer I got was "you're way out of our league -- this is a hobbyist store."

[...]
While there were better ways to phrase what he said, it was a tacit admission that he didn't understand or didn't know. While I prefer a knowledgeable person and a store that miraculously has everything, I appreciate an honest "I don't know," every time, rather than a bastard who can't admit his lack of knowledge.

But note that he didn't say he didn't know. He said they aren't the kind of store I'm looking for (which doesn't quite answer the question asked), without bothering to consult anyone else or verify in any way whether they did or didn't have that kind of part. That was the disappointing part -- because previous experience has been that they did know, and usually carried the part I needed. If the guy I'm talking to doesn't know, I expect him to go try and find out for sure.



Fair enough. Even though I read what you wrote, I guess I mis-processed it as "You are way out of my league.
 
2012-07-08 01:40:12 AM

MindStalker: thomps: Wtf? The consumerist over-exaggerated something?

Their initial report was 650, its corrected to 600, that isn't an extreme exaggeration, just a mistake.

Anyways my question is whats with the BS from Best Buy about this improving the customer experience. HAHAH


Totally will help when I am going through the "Music Section". No I am not functionally illiterate, I can see that Pink Floyd is supposed to be before Powerman 5000, but you have so many Powerman discs left that they really are impressive.
 
2012-07-08 01:50:40 AM

The Stealth Hippopotamus: I SAID ONE MILLION!!


i184.photobucket.com
 
2012-07-08 02:00:59 AM
I'm really sorry to hear more people are losing their jobs (in this Obama economy), but at least they aren't working for geek squad anymore.

/Looking on the bright side
//Trolling (a bit)
 
2012-07-08 02:22:56 AM
I feel bad for all the employees of local computers stores and one-man shops who won't be getting all of the followup work from the Geek Squad screwing shiat up.

One of my very first rules when reviewing applications on technical roles is to see if you ever worked for the Geek Squad. Unless it was a very brief period of time or you were one of their first employees, the chances you get an interview are 0.

Seriously, kiddos, if you are at all worried about your career, get the hell out of GS. You may be excellent, but your co-workers have earned the bad name you have, and it's going to bite you in the rear. Granted, if you have to do it for health insurance and have no other options, hang in there, but in the meantime those of us who understand what we're doing are going to look at how long you worked there.

/would hire an ex accounting-temp over a GS member for an entry tech job any day of the week
//sorry, GS
///GS is less than A+ cert is less than nothing on resume
 
2012-07-08 02:55:57 AM
I remember when Circuit City closed, and we all had to stand it line for bread because it destroyed the economy.
 
2012-07-08 03:02:16 AM
Because when you reach Zero employees, overhead=Zero, and payroll=Zero
Therefore stock goes up, and shareholders are happy.

MBA 101.
 
2012-07-08 04:04:12 AM
the only IT guys that probably think "fibre channel" is something to do with the colon.
 
2012-07-08 04:10:48 AM

RandomAxe: Your theory is that something can't be poor unless there's something better to compare it to?


I just see a bunch of yammering in response to my question. I'll ask you again: name some good online retailers.

What, do you expect your order to come with a free blowjob? You must work for the Consumerist.
 
2012-07-08 08:06:41 AM

Lsherm: I don't think people realize how much life is going to suck once all the retail stores close down. For all its faults, BB provides jobs for people. If the whole retail sector tanks, we're going to be left with fewer options and even more people out of work.


It's not the whole retail sector that's closing. It's only Best Buy, the WORST large retailer in America.

Best Buy has consistently treated their customers like marks. Remember, this is the retailer that had an alternate bizzaro web site inside their stores, identical to the actual web site, except , it had higher prices. You tell them you saw it cheaper online, they look it up in store, nope.

This is the store that opens most new computers to install crapware, then charges marks ... customers for the privilege of having bogged down their new machine. Their deceptions go on and on.

Buy your electronics from Costco, they double (or triple with Amex) the warranty on most large electronic items. They also allow return-to-store, not ship it off and wait.

The sooner the rip-off artists at Best Buy are out of business, the better.
 
2012-07-08 08:49:37 AM
The last time I went to Best Buy was about 10 years ago. I went in to buy a long cat-5 cable and some new fans.

The sales guy treated me like I was completely ignorant and asked me if my dad had sent me to pick up the items for him, and that I should really buy the incredibly overpriced crap that he was pushing instead of the brands I came in for. I tried to explain a few times that I knew what I'd come in for and how a computer worked, but he just rode right over me. Finally I just turned around and walked out. I have never gone back.

I build my own computers now with Newegg. They never give me crap about upselling, their combo deals are good, their customer service is great and they never sneer at me and assume I am buying technology for some unseen male somewhere.

fark Best Buy. And Gamestop.
 
2012-07-08 09:09:28 AM

Lsherm: I don't think people realize how much life is going to suck once all the retail stores close down. For all its faults, BB provides jobs for people. If the whole retail sector tanks, we're going to be left with fewer options and even more people out of work.


This is known as Bastiat's Broken Window Fallacy. If a boy breaks a window, he's creating a job for a glazer. Never mind that the home owner would have preferred to have spent it on something else.

We want jobs to be destroyed because jobs are a cost. It's what jobs give us that we want. So, I don't spend £20 on an HDMI cable retail. I pay £1 from Amazon. But with that £19 I buy things that create jobs, whether it's a guy in Starbucks to serve me a latte or a lap dance.
 
2012-07-08 09:50:15 AM
Geek Squad was awful and everyone knows it.

It's no wonder they chose to shut it down mostly. It went from a decent service to being turned into a cash cow by management and customers stopped trusting them. If best buy goes, good.
 
2012-07-08 09:55:35 AM

James F. Campbell: I just see a bunch of yammering in response to my question. I'll ask you again: name some good online retailers.


Newegg. Amazon. Microcenter (buy your electronics online and pick em up in store 18 minutes later!). Black halo racing (if you need racing parts for your car). Woot. Thinkgeek. J-list. Crutchfield.

Shall I go on? Lowes and Home Depot both have websites that are quite handy...
 
2012-07-08 10:38:59 AM

TuteTibiImperes: clyph: Ed Finnerty: Just a question: What do you get at Best Buy that you can't get online or at another retailer?

The answer to the first part is "instant gratification". A couple weeks ago I needed a new power supply my computer. I could have gotten it for less at NewEgg, but I needed it immediately, not 3-4 days later.

When our washing machine died, we got it at Best Buy as well. They had the best deal of all the local appliance stores.

Instant gratification is a big plus, as is an easier return policy than online stores.


Have you seen Amazon's return policy? I've only had to use it a few times but it is as easy if not easier than Best Buy. If you need to return something they will either send you a pre-printed return label or let you pay for shipping and reimburse part of the shipping. And Amazon will send out an exchange item before they've received your return; you just have to return the original item within a month or be charged.
 
2012-07-08 11:13:34 AM
Best Buy has been for me one of the worst offenders of the upsell. They're not the only one, of course, and perhaps not the actual worst, but they were the specific reason I decided to write this barely-fictional encounter (much of the language is word-for-word):

I placed the shrink-wrapped box on the counter and the checkout girl smiled at me. She had a light in her eyes, an intimate twinkle that was hard to match, unless you were genetically gifted or practiced a lot.

It went downhill from there.

"Hi, how are you doing today?"

Her first question was fine. The second one, asked as she scanned my purchase, told me everything I needed to know about the rest of our relationship.

"Would you like to purchase our extended warranty program that gives you peace of mind against hardware problems for an additional two years?"

"No thanks, I'm not interested."

"May I ask why?"

"It's just a fifty-dollar device. If it breaks within a year, it's still under factory warranty and I'll get it exchanged. If it makes it longer, it probably won't break between years one and three. Besides, all extended warranty policies like this are done for a profit - the customers lose in the long run. So while I do realize some situations call for an extended warranty, mine isn't one of them. I stopped in to quick get this thing - I could've ordered it online for less cost, but I wanted it today, and now I just want to get back to my office."

...I would've said that, but I didn't. I just shrugged and looked away. Her eyes lost a little of their twinkle, and her lips changed from their happy-looking parabola to a resolved parallelogram. It was clearly my fault I wasn't spending more money, and by doing so I was disappointing her personally.

She tried again.

"Are you a member of our 'Super Savers' program?"

"No, thank you."

"Just so you know, I don't work on commission! Can I interest you in our interest-free credit card that gets you 5% off every in store-purchase?"

"No, thanks."

She hovered carefully-painted fingernails above the cash register keyboard.

"Can I get your home phone number for our records?"

"No."

My answers were growing shorter. Just like my temper.

All I wanted to do was to spend fifty bucks and leave. If she kept asking me questions, my clearly-throbbing forehead vein was going to pop and she'd be responsible for the mess.

"Why is it so hard," I said, frustration boiling over, "to just give you my money? I don't want anything else!"

There. It was out. Some things just had to be said.

"I'm sorry," she said. Her intimate eyes now flashed cold and arrogant. "I have to ask the questions. It's just my job."

"Just because it's your job doesn't make it okay."

Again, some things just had to be said.

...Actually, everything above is what I wanted to happen. Reality was a bit different: I said "no" to all questions, paid my money, got my purchase and left, my thoughts a seething irritation. I pledged not to appear in that store again if I could help it.

Online shopping isn't immediate, but the experience can't be beat. A store's customer treatment tells us exactly how they see their clients: In this case, I was a money-filled udder. Squeeze me hard and milk me dry.

Attention every store everywhere: The easier you make the shopping experience, the more likely it is that customers will come back.

Some things shouldn't need to be said.
 
2012-07-08 11:19:38 AM

farkeruk: But with that £19 I buy things that create jobs, whether it's a guy in Starbucks to serve me a latte or a lap dance.


English Starbucks guys sell lapdances?
 
2012-07-08 12:08:23 PM

WeenerGord: farkeruk: But with that £19 I buy things that create jobs, whether it's a guy in Starbucks to serve me a latte or a lap dance.

English Starbucks guys sell lapdances?


Well, in the future they become more known for handjobs, but they've got to start somewhere.

emrl.com
 
2012-07-08 12:56:00 PM

fluffy2097: Newegg. Amazon.


Pay attention to what I am asking of whom:

RandomAxe: Amazon: We link to thousands of virtually unsorted products from third parties you won't get any information about, and our search function is crap, but if you're good at digging you'll get a good deal. If you're not good at digging, you won't know the difference. Our product descriptions are routinely wrong, and a lot of the reviews are written by idiots or by trolls working for a competing manufacturer.

Newegg: We actually have the best prices, if you use our coupons or buy what's on sale. Our product descriptions assume you are quite technical and already know all about the product. Or just go read the description at TigerDirect. We have a PITA credit card checkout process, but if you just ignore the Verified By Visa and such and pretend the order went through, you'll get a confirmation email in an hour or so.

...

None of them are particularly good online retailers, in terms of their sites, but so it goes.


The question was not directed at you.
 
2012-07-08 01:14:09 PM

abkaiser: ...Actually, everything above is what I wanted to happen. Reality was a bit different: I said "no" to all questions, paid my money, got my purchase and left, my thoughts a seething irritation. I pledged not to appear in that store again if I could help it.


So, you bought a product that you needed right then, said no to 3 questions, left, and your thoughts were a "seething irritation"?

Lighten up, Francis.
 
2012-07-08 03:06:07 PM

TuteTibiImperes: Best Buy's biggest problem is the general quality of the staff. Better prices are available online or at Wal-Mart with the same level of crappy non-service. Circuit City went downhill fast as soon as they went non-commission. Commission based salespeople have some motivation to be good at what they do and to know their stuff. When your paycheck depends on actually moving product as opposed to just standing around waiting for your shift to end you try to find ways to separate yourself from the herd, whether it be from better service, better product knowledge, or both.

I had a friend from high school who I've lost touch with, but last I heard he was running one of the Geek Squad departments. He was an intelligent guy, a bit of a druggie, but generally able to keep it under control. He had the largest penis I've ever seen in person.


Wow. Now watch the stampede of Farkettes to the GS department of the local BB.
 
2012-07-08 03:20:37 PM

Silverstaff: Well, in the future they become more known for handjobs, but they've got to start somewhere.


Congrats, ur penis is a job creator.
 
2012-07-08 03:41:56 PM

James F. Campbell: None of them are particularly good online retailers, in terms of their sites, but so it goes.


None of them cure AIDS so they suck.

His reasoning is pathetic. Newegg sucks because they have a credit card thing you have the OPTION of choosing?

Amazon sucks because he can't look at the ratings before clicking buy?

I suppose that he wants a farking butler to bring him real world samples of products as a part of their internet shopping experience. Anything less would be BARBARIC.
 
2012-07-08 03:47:39 PM

GonadtheBarbarian: Does it even matter? Can one even live on the wages offered in the retail sector?


"There are levels of survival we are willing to accept."

www.warrenhenke.com
 
2012-07-08 05:07:00 PM

abkaiser: Best Buy has been for me one of the worst offenders of the upsell. They're not the only one, of course, and perhaps not the actual worst, but they were the specific reason I decided to write this barely-fictional encounter (much of the language is word-for-word):


You poor widdle shopper, you had to answer thwee whole qwestions from a mean ol cashier. Awww.
 
2012-07-08 08:45:07 PM

xxwilkywayxx: /I know nothing about how networking works other than fixes for it.
//Okay I know a tiny bit. Enough to get by. I have no idea why my steps worked, but I know they did.


Spoken like a true Geek Squadder: straight out of their ass.
 
2012-07-08 08:56:47 PM

ZekeMacNeil: xxwilkywayxx: /I know nothing about how networking works other than fixes for it.
//Okay I know a tiny bit. Enough to get by. I have no idea why my steps worked, but I know they did.

Spoken like a true Geek Squadder: straight out of their ass.


Your hatred for Geek Squad employees somewhat makes me chuckle. Did one of them touch you inappropriately causing an inordinate amount of anger towards them? Sure, some may be absolutely terrible while some may be fantastic. I see nothing about me talking out of my ass since I clearly stated I do not know much about networking. I know enough to fix minor issues and the rest I will google or hand off to someone else with more knowledge. I have no issues admitting when I don't know something because no one knows everything. Maybe I am terrible tech in your eyes and you know what, I can absolutely live with that. I do appreciate you taking the time out to comment on the things that I write because deep down inside, you truly do care. I love you too.
/Feel free to continue to reply. I know I am enjoying this. If not, oh well.
 
2012-07-08 09:22:10 PM

aerojockey: abkaiser: Best Buy has been for me one of the worst offenders of the upsell. They're not the only one, of course, and perhaps not the actual worst, but they were the specific reason I decided to write this barely-fictional encounter (much of the language is word-for-word):

You poor widdle shopper, you had to answer thwee whole qwestions from a mean ol cashier. Awww.


oh_please: abkaiser: ...Actually, everything above is what I wanted to happen. Reality was a bit different: I said "no" to all questions, paid my money, got my purchase and left, my thoughts a seething irritation. I pledged not to appear in that store again if I could help it.

So, you bought a product that you needed right then, said no to 3 questions, left, and your thoughts were a "seething irritation"?

Lighten up, Francis.


Nail on the head for both of these. I can't defend it, but I'm really easily and significantly annoyed by that kind of behavior. The only therapy I have is to write about it.
 
2012-07-09 01:48:51 PM

abkaiser:
Nail on the head for both of these. I can't defend it, but I'm really easily and significantly annoyed by that kind of behavior. The only therapy I have is to write about it.


Whenever I know I'm getting that, I usually just say, "The answer to all the questions you're going to ask is no. If you offer me any services, I will not continue doing business with you. You've done your job well, it isn't about you."

Granted, I only do that when I'm in a huge rush, or if I know it will be a ten-question litany, for instance when talking to the cable company. Two or three questions here or there I'll just "no no no" to be nice.

Either way, I always try to make sure that any eyes or ears in the sky understand that I find it appallingly stupid, and that the person they're forcing to do it has done their job properly, so they don't get in trouble. No point taking a shiat on people who can't do anything about it.
 
2012-07-09 01:52:29 PM

abkaiser: aerojockey: abkaiser: Best Buy has been for me one of the worst offenders of the upsell. They're not the only one, of course, and perhaps not the actual worst, but they were the specific reason I decided to write this barely-fictional encounter (much of the language is word-for-word):

You poor widdle shopper, you had to answer thwee whole qwestions from a mean ol cashier. Awww.

oh_please: abkaiser: ...Actually, everything above is what I wanted to happen. Reality was a bit different: I said "no" to all questions, paid my money, got my purchase and left, my thoughts a seething irritation. I pledged not to appear in that store again if I could help it.

So, you bought a product that you needed right then, said no to 3 questions, left, and your thoughts were a "seething irritation"?

Lighten up, Francis.

Nail on the head for both of these. I can't defend it, but I'm really easily and significantly annoyed by that kind of behavior. The only therapy I have is to write about it.


Other response, there, is that it's easy to get annoyed because you are being insulted. Whether the person is being told to or not, they are attempting to scam you (especially on the warranties). Additionally, you are there to purchase a product, not to engage in a sales conversation. The biggest problem many businesses have is in assuming their POS employee is automatically a good sales employee. A trained salesperson can normally ask those questions without it coming across how it normally does. You both know you're going to say no, but they don't seem to be very well trained on taking no for an answer.
 
2012-07-09 05:20:46 PM

FitzShivering: Whenever I know I'm getting that, I usually just say, "The answer to all the questions you're going to ask is no. If you offer me any services, I will not continue doing business with you. You've done your job well, it isn't about you."


Well, gosh, I'm sure the girl at the register will absolutely swoon over the fact that it isn't about her, and that you have absolved her of all her sins.

FitzShivering: No point taking a shiat on people who can't do anything about it.


By your condescending attitude, you've already taken a shiat on her. If you had just said, " no thanks", that would have been fine. It feels so much better to cut her off and give a speech, doesn't it? Hint: She thinks you're a douche.
 
2012-07-10 01:13:24 AM

oh_please: FitzShivering: Whenever I know I'm getting that, I usually just say, "The answer to all the questions you're going to ask is no. If you offer me any services, I will not continue doing business with you. You've done your job well, it isn't about you."

Well, gosh, I'm sure the girl at the register will absolutely swoon over the fact that it isn't about her, and that you have absolved her of all her sins.

FitzShivering: No point taking a shiat on people who can't do anything about it.

By your condescending attitude, you've already taken a shiat on her. If you had just said, " no thanks", that would have been fine. It feels so much better to cut her off and give a speech, doesn't it? Hint: She thinks you're a douche.


It's worth pointing out that you intentionally removed the part of my comment that completely negates what you said. No thanks doesn't work when you're going to get a litany of 10 questions by default. Explicitly, if I'm at Best Buy and someone is offering me their warranty, I'll just say no thanks. But, based on your response, I don't really expect you to understand anything other than the light in which you want to assume it.

It's also humorous you assume all people doing customer service are she. I'd have to question whether you see condescending attitudes because you have trouble reading explanatory comments, are someone who is either sexist or likes to jump to absurd conclusions about patronization through some projection on your part, or whether you're just an incredibly obtuse troll.
 
2012-07-10 11:59:24 PM

FitzShivering: oh_please: FitzShivering: Whenever I know I'm getting that, I usually just say, "The answer to all the questions you're going to ask is no. If you offer me any services, I will not continue doing business with you. You've done your job well, it isn't about you."

Well, gosh, I'm sure the girl at the register will absolutely swoon over the fact that it isn't about her, and that you have absolved her of all her sins.

FitzShivering: No point taking a shiat on people who can't do anything about it.

By your condescending attitude, you've already taken a shiat on her. If you had just said, " no thanks", that would have been fine. It feels so much better to cut her off and give a speech, doesn't it? Hint: She thinks you're a douche.

It's worth pointing out that you intentionally removed the part of my comment that completely negates what you said. No thanks doesn't work when you're going to get a litany of 10 questions by default. Explicitly, if I'm at Best Buy and someone is offering me their warranty, I'll just say no thanks. But, based on your response, I don't really expect you to understand anything other than the light in which you want to assume it.

It's also humorous you assume all people doing customer service are she. I'd have to question whether you see condescending attitudes because you have trouble reading explanatory comments, are someone who is either sexist or likes to jump to absurd conclusions about patronization through some projection on your part, or whether you're just an incredibly obtuse troll.


Eh, you're still a douche
 
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