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(NYPost)   If you're stuck on a plane after a five-hour delay, don't complain to this flight attendant   (nypost.com) divider line 62
    More: Amusing, LaGuardia, intercom, American Eagle  
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18769 clicks; posted to Main » on 28 Jun 2012 at 7:57 PM (3 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-06-28 05:24:46 PM  
The flight finally was canceled after 8 p.m.

I'm sure that didn't help the situation...

A law-enforcement source told The Post that the flight was canceled because the plane did not have the required number of flight attendants, after Serrano was removed for questioning.

That makes sense. Not exactly fair to the customers, but at least it's a reason.

But American Eagle claimed the cancellation was due to strong rain.

That does not make sense

The airline, as a matter of policy, refuses to reimburse passengers for hotel expenses if their flight is rescheduled or canceled due to weather.

Ahhhhh now it makes perfect sense! Fark you American Eagle. You're employee screwed the customer, and then you decided to drill a little deeper. And your clothing line sucks.
 
2012-06-28 07:40:01 PM  
lol new yorkers. oh my god. I'm surprised it took him that long to lose his shiat. I kind of feel bad for the flight attendant. I deal with people in the service industry and people are complete assholes when they don't get what they want. You can only take so much shiat from people when it's not your fault.
 
2012-06-28 08:01:17 PM  
He's hotter than a jalapeno.
 
2012-06-28 08:06:07 PM  
4 p.m. - After being delayed due to rain, passengers finally board the plane and head to runway - where they get stuck behind about 20 planes waiting to take off.

4:40 p.m. - Pilot turns plane around to refuel. All passengers leave the aircraft.


Why would the plane have to refuel after 40 minutes of waiting in line to take-off? I wouldn't think that edging down the runway would burn that much fuel.
 
2012-06-28 08:06:13 PM  
What part don't you understand? the buh, or the bye? buh-bye.
 
2012-06-28 08:07:09 PM  
www.madmind.de

They'll get over it.
 
2012-06-28 08:08:16 PM  
What a pissy sky waitress.
 
2012-06-28 08:08:53 PM  
Take that back, ONE comment and green lit.
 
2012-06-28 08:13:42 PM  
Yawn.
 
2012-06-28 08:15:00 PM  
FTFA : "People were getting really amped up at this point," said passenger Jon Wurster, drummer at the indie rock band Superchunk."

Nice plug for your band there
 
2012-06-28 08:15:47 PM  

Roook: lol new yorkers. oh my god. I'm surprised it took him that long to lose his shiat. I kind of feel bad for the flight attendant. I deal with people in the service industry and people are complete assholes when they don't get what they want. You can only take so much shiat from people when it's not your fault.


That may be true but this situation was extreme and a professional should be expecting people to be short tempered and grumpy. Some empathy was warranted this time.
 
2012-06-28 08:18:24 PM  

Jument: 4 p.m. - After being delayed due to rain, passengers finally board the plane and head to runway - where they get stuck behind about 20 planes waiting to take off.

4:40 p.m. - Pilot turns plane around to refuel. All passengers leave the aircraft.

Why would the plane have to refuel after 40 minutes of waiting in line to take-off? I wouldn't think that edging down the runway would burn that much fuel.


Even at ground idle, jet engines burn a bunch of fuel.

Dispatch should have put on more fuel knowing that it was a typical LGA weather delay day, but on a regional jet, they might have been weight limited in how much extra fuel they could carry.
 
2012-06-28 08:18:54 PM  

One Bad Apple: FTFA : "People were getting really amped up at this point," said passenger Jon Wurster, drummer at the indie rock band Superchunk."

Nice plug for your band there


Hardly compensation for the flight mishap but why not?
 
2012-06-28 08:19:58 PM  
That blonde mouthy broad looks like the beiotch that taunted the little dying girl.
 
2012-06-28 08:21:47 PM  

clear_prop: Jument: 4 p.m. - After being delayed due to rain, passengers finally board the plane and head to runway - where they get stuck behind about 20 planes waiting to take off.

4:40 p.m. - Pilot turns plane around to refuel. All passengers leave the aircraft.

Why would the plane have to refuel after 40 minutes of waiting in line to take-off? I wouldn't think that edging down the runway would burn that much fuel.

Even at ground idle, jet engines burn a bunch of fuel.

Dispatch should have put on more fuel knowing that it was a typical LGA weather delay day, but on a regional jet, they might have been weight limited in how much extra fuel they could carry.


It's a 500 mile flight so I guess that kinda makes sense. Seems pretty silly though.
 
2012-06-28 08:23:03 PM  
Roook
2012-06-28 07:40:01 PM
lol new yorkers. oh my god. I'm surprised it took him that long to lose his shiat. I kind of feel bad for the flight attendant. I deal with people in the service industry and people are complete assholes when they don't get what they want. You can only take so much shiat from people when it's not your fault.


How about when you pay hundreds of dollars for a service and the very people who took your money treat you like a rented mule?
How much of that shiat are you willing to take?
Me? Not too much. I refuse to fly, BTW.
 
2012-06-28 08:23:14 PM  
Don't mess with Jose, he's got Crossed Wires! Crossed Wires! Link

/I have balls. I'll fly with Jose!
 
2012-06-28 08:24:54 PM  
Be nice, you will make him cry again!
 
2012-06-28 08:25:36 PM  
"Now,whenever Serrano gets angry or outraged,a startling metamorphosis occurs....."
 
2012-06-28 08:26:57 PM  
"I'd like a refund of my full ticket price please"
"I'm sorry we don't refund if the cancellation is due to weather."
"Oh, the flight was canceled? Interesting. I got off the plane because your flight attendant instructed me to."

What happens after that? Probably nothing, right? Just crickets and either a cab ride to a hotel (unless you happen to have enough cash or credit to buy another ticket for a plane leaving right then) or a long walk home.

\always wondered what I would do since I never have anything left to buy another ticket..
 
2012-06-28 08:28:16 PM  
Driving time from LaGuardia to Raleight/Durham: 8.5 hours.

Add in time for check-in and security screening, plus the time driving time to the airport, and it's pretty much a wash.

/even with I-95
 
2012-06-28 08:28:25 PM  
All the other planes took off.
 
2012-06-28 08:30:41 PM  
Drama queen. Emphasis on the queen.
 
2012-06-28 08:33:24 PM  

scottydoesntknow: The flight finally was canceled after 8 p.m.

I'm sure that didn't help the situation...

A law-enforcement source told The Post that the flight was canceled because the plane did not have the required number of flight attendants, after Serrano was removed for questioning.

That makes sense. Not exactly fair to the customers, but at least it's a reason.

But American Eagle claimed the cancellation was due to strong rain.

That does not make sense

The airline, as a matter of policy, refuses to reimburse passengers for hotel expenses if their flight is rescheduled or canceled due to weather.

Ahhhhh now it makes perfect sense! Fark you American Eagle. You're employee screwed the customer, and then you decided to drill a little deeper. And your clothing line sucks.


Continental (now United) did that to us last fall, 2 cancelled flights over two days with clear skies and the the flights were scrubbed b/c pilots were having a sick-in. Continental claimed it was weather. I was ok with lounge access and USAF covering extra hotel and per diem, but others were screwed.
/csb
 
2012-06-28 08:36:47 PM  
Flying sucks.
 
2012-06-28 08:42:11 PM  

One Bad Apple: FTFA : "People were getting really amped up at this point," said passenger Jon Wurster, drummer at the indie rock band Superchunk."

Nice plug for your band there


Hell, lets give him a little more
Link

/meh
 
2012-06-28 08:42:29 PM  

Jument: It's a 500 mile flight so I guess that kinda makes sense. Seems pretty silly though.


Completely silly, but LGA is a clusterfark in normal operations. Throw in some weather and it is Florida levels of stupid.

OtherLittleGuy: Driving time from LaGuardia to Raleight/Durham: 8.5 hours.

Add in time for check-in and security screening, plus the time driving time to the airport, and it's pretty much a wash.

/even with I-95


A friend of my sister was flying LAX-JFK on Virgin America last Friday, and got diverted to Syracuse. But the crew timed out and Syracuse isn't a Virgin America city, so they ended up renting a car and driving.
 
2012-06-28 08:45:15 PM  
Why fly to NC from EWR? It's a 9-10 hour drive..... by the time you get to the airport, check in, wait around, fly, wait for your bags, etc.... you're more than halfway there.
 
2012-06-28 08:46:07 PM  
I'll seek comfort from this Jose instead:

toweratl.mybigcommerce.com
 
2012-06-28 08:46:59 PM  
oops, sorry OtherLittleGuy, didn't see you had already made the same point.......
 
2012-06-28 08:52:53 PM  
stay in school kids, or you too will have a horrible post dealing with entitled americans. meanwhile the wealthy owners of the airlines are out playing golf and enjoying life. choose a path and don't deviate.
 
2012-06-28 09:04:31 PM  
Then
i911.photobucket.com


Now
i911.photobucket.com
 
2012-06-28 09:06:19 PM  

MadameX: Then
[i911.photobucket.com image 500x306]


Now
[i911.photobucket.com image 500x259]


One of those is an international flight and the other is domestic.

/can't help but notice how much skinnier people used to be though
 
2012-06-28 09:13:49 PM  
FTA: "People were getting really amped up at this point," said passenger Jon Wurster, drummer at the indie rock band Superchunk.

Whoah. The last person you want to get itchy is an indie drummer.

"It took forever to get back on the plane. The fuses were getting pretty low."

And the metaphors were getting pretty warped.
 
2012-06-28 09:17:17 PM  

offacue: Why fly to NC from EWR? It's a 9-10 hour drive..... by the time you get to the airport, check in, wait around, fly, wait for your bags, etc.... you're more than halfway there.


Agreed, but there's something to be said for sitting in an uncomfortable seat around douchy people you can ignore versus sitting in an uncomfortable seat on edge while dealing with I-95 madness and the many douches that you definitely can't ignore (even if some of them seem to have no idea your car exists). At least airline stress is mostly at the beginning and very end, whereas road stress is the whole time.
 
2012-06-28 09:18:44 PM  

OtherLittleGuy: Driving time from LaGuardia to Raleight/Durham: 8.5 hours.

Add in time for check-in and security screening, plus the time driving time to the airport, and it's pretty much a wash.

/even with I-95


Maybe if you live in Albany
 
2012-06-28 09:22:28 PM  

offacue: oops, sorry OtherLittleGuy, didn't see you had already made the same point.......


No problem. You were thinking of an on-time flight. Someone driving down would have made NC by the time the cludterfarked flight in the article was cancelled.
 
2012-06-28 09:37:18 PM  
So farking glad I never have to fly.
 
2012-06-28 09:41:58 PM  

dstrick44: Roook
2012-06-28 07:40:01 PM
lol new yorkers. oh my god. I'm surprised it took him that long to lose his shiat. I kind of feel bad for the flight attendant. I deal with people in the service industry and people are complete assholes when they don't get what they want. You can only take so much shiat from people when it's not your fault.

How about when you pay hundreds of dollars for a service and the very people who took your money treat you like a rented mule?
How much of that shiat are you willing to take?
Me? Not too much. I refuse to fly, BTW.


I won't fly either.......and I wonder why no one took him up on his offer to try and leave (obviously depending on where they were when he said it)...if you got decked by the flight attendant......payday! That's the new American way isn't it?
 
2012-06-28 09:42:45 PM  
The My Little Pony Killer Smartest
Funniest
2012-06-28 09:06:19 PM


MadameX: Then
[i911.photobucket.com image 500x306]


Now
[i911.photobucket.com image 500x259]

One of those is an international flight and the other is domestic.

/can't help but notice how much skinnier people used to be though


How can you tell that either of the flights is domestic or international?
 
2012-06-28 09:44:44 PM  
The sky waitress (yeah, I know it was a guy) should be the least pissy person there. At least he's getting paid to be there. How about a round of free drinks, and one for yourself, Skippy?
 
M-G
2012-06-28 09:46:22 PM  

Jument: Why would the plane have to refuel after 40 minutes of waiting in line to take-off? I wouldn't think that edging down the runway would burn that much fuel.


Because carrying extra fuel means carrying extra weight, which burns more fuel. It makes sense to not carry an excessive amount of fuel, but the airlines really take it extremes.
 
2012-06-28 09:46:48 PM  

foxyshadis: , whereas road stress is the whole time.


I don't find driving stressful, I actually enjoy it. Driving gives me something to do while I'm in the car.
 
2012-06-28 10:03:16 PM  
We need more scramjets.
 
2012-06-28 10:11:01 PM  
I'll drive 3-5hrs max vs flying, but 8.5 hrs is way too much. But some just like driving more than me.
 
2012-06-28 10:21:59 PM  
All of these passengers made a terrible mistake: they flew out of LGA.

/always had an easier time at JFK. Newark's okay, too, but then again, it is New Jersey.
 
2012-06-28 10:40:16 PM  

MadameX: Then
[i911.photobucket.com image 500x306]


Now
[i911.photobucket.com image 500x259]


Back then airlines cost far far more to fly. The stewardesses got canned if they got fat/ugly/old, the customers were better behaved and passengers were all given ponies that shat gold krugerrands to play with for the duration of the flight.
/mostly due to higher cost you had less people and problems (wont go there with the class/behavior distinctions)
//also helps the stewardesses got canned long before they could reach the anal retentive hun stage
 
2012-06-28 10:44:51 PM  

Roook: lol new yorkers. oh my god. I'm surprised it took him that long to lose his shiat. I kind of feel bad for the flight attendant. I deal with people in the service industry and people are complete assholes when they don't get what they want. You can only take so much shiat from people when it's not your fault.


You're an idiot.

A flight originating in New York means everyone on the flight is from New York. That makes sense.

If anything, they're all stupid hick tourists from North Carolina. No one from New York has any reason to go south of DC anyway.
 
2012-06-28 11:18:47 PM  

Jument: 4 p.m. - After being delayed due to rain, passengers finally board the plane and head to runway - where they get stuck behind about 20 planes waiting to take off.

4:40 p.m. - Pilot turns plane around to refuel. All passengers leave the aircraft.

Why would the plane have to refuel after 40 minutes of waiting in line to take-off? I wouldn't think that edging down the runway would burn that much fuel.


Idiot managers giving the planes the minimum amount of fuel. Turbine engines have horrible fuel economy on the ground. IIRC idle is something like 50% of the fuel consumption of full throttle.
 
2012-06-28 11:43:03 PM  
The pilots don't intervene when a flight attendant becomes hostle to the passengers? The other flight attendants don't pull him aside to help him? Making kids cry and harassing passengers...he's lucky he does not have a broken jaw.

Was on a SWA flight once delayed due to weather. The pilot says your safety is my primary concern and we are not taking off, we are going back. We'll try again later, I don't like what I see on radar. Everyone appreciated that.

Another flight with SWA we played pass the toilet paper game and when the plane takes off toilet paper roll was unrolled down the asile making everyone laugh.

Another SWA flight the attendant said fasten your seat belts because we will be going really really really really fast. The flight attendant made a terrible wait fun cracking jokes over the PA.

I love SWA but don't fly anymore due to the TSA.
 
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