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(BusinessWeek)   American Airlines drops highest level of service as passenger treatment now moves from insulting to abusive   (businessweek.com) divider line 19
    More: Fail, American Airlines, Americans, Airbus A330s, airline seats, John F. Kennedy International Airport, Chapter 11, Title 11, United States Code, US Airways, airlines  
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2812 clicks; posted to Business » on 11 May 2012 at 11:05 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-05-11 09:16:34 AM
Business flier here. American is one of those airlines on my MUST AVOID list. US Air is the other one, and Delta's moving up fast since they murdered Frontier and left the body twitching on the concourse at MSP.
 
2012-05-11 11:21:01 AM
Correct me if I'm wrong, but aren't they just upgrading their first class seats to what Cathay Pacific uses for business class?

Cathay Pacific business class
1.bp.blogspot.com
 
2012-05-11 11:34:37 AM
Buh-bye

/I don't care. I watched the sketch through the bars on my crib.
 
2012-05-11 11:46:11 AM
To use American Airlines is to subjct yourself to an awful travelling experience.
 
2012-05-11 12:21:51 PM
Glad I havent flow in years. I love to fly. But I hate the airlines and airports with a passion. And from what I have seen from you farkers that fly a lot it has just gotten worse.
 
2012-05-11 12:27:30 PM

digistil: Correct me if I'm wrong, but aren't they just upgrading their first class seats to what Cathay Pacific uses for business class?

Cathay Pacific business class
[1.bp.blogspot.com image 410x310]


How do you talk to the person next to you?

Personally I"m a big fan of Emirates airline

www.justfares.com
 
2012-05-11 12:41:02 PM
I just flew on an all-business class A340 with Singapore Airlines. That was amazing.
 
2012-05-11 01:22:48 PM
Those so-called "premium seats "are a motherfarking racket anyway. A couple of years ago my wife and Kid And I flew to KS for Christmas, and I got an e-mail before the return flight saying I could upgrade to "premium seats for just $30/ticket. Since there was no such class of seat listed on their website or thier online map of the plane, I figured they were basically business class seat and figured I'd treat the wife and kid.

When we got on the plane we were shown to our seats-which were indetical ot all the other farking coach seats on the plane. When I complained my flight attendant indignantly point out that OUR seat had a whole extra inch of legroom. I politely asked her to ask all the weasels in their marketing department to fark themselves with a belt sander.
 
2012-05-11 01:32:44 PM

Generation_D: Business flier here. American is one of those airlines on my MUST AVOID list. US Air is the other one, and Delta's moving up fast since they murdered Frontier and left the body twitching on the concourse at MSP.


I think you mean Northwest.

Frontier did buy Midwest Express, though.
 
2012-05-11 01:55:16 PM

Skiffy: Generation_D: Business flier here. American is one of those airlines on my MUST AVOID list. US Air is the other one, and Delta's moving up fast since they murdered Frontier and left the body twitching on the concourse at MSP.

I think you mean Northwest.

Frontier did buy Midwest Express, though.


I just checked and Delta doesn't own Frontier. I had a moment of terror when I read the post above because I fly Frontier frequently don't want Delta anywhere near them. Frontier is fairly basic in terms of cattle car in the sky but they have the politest cabin crews I've ever encountered.
 
2012-05-11 01:56:12 PM

ha-ha-guy: Skiffy: Generation_D: Business flier here. American is one of those airlines on my MUST AVOID list. US Air is the other one, and Delta's moving up fast since they murdered Frontier and left the body twitching on the concourse at MSP.

I think you mean Northwest.

Frontier did buy Midwest Express, though.

I just checked and Delta doesn't own Frontier. I had a moment of terror when I read the post above because I fly Frontier frequently don't want Delta anywhere near them. Frontier is fairly basic in terms of cattle car in the sky but they have the politest cabin crews I've ever encountered.


I should clarify the above, best domestic cabin crews. ANA is the best carrier by far in terms of service.
 
2012-05-11 02:02:48 PM
Agreed about ANA. The complete opposite end of the scale of the likes of AA, NWA and others.
 
2012-05-11 02:08:55 PM

Drunk Astronaut: Agreed about ANA. The complete opposite end of the scale of the likes of AA, NWA and others.


Oh yeah. ANA, Singapore, Asiana, even Lufthansa with their teutonic rigor still provide better service than any US airline.
 
2012-05-11 03:45:30 PM
AA is pretty miserable, but because they fly everywhere I fly them. I get miles, have status and get benefits.

Next time I get stuck in the airport, I'm buying that upgrade to the special room.... Wooo hooo.
 
2012-05-11 08:41:13 PM
Yep, as pointed out, I meant Northwest. The airline that was formerly the hub of MSP. Now is just an afterthought of Delta. But still clogs half the airport up with their suck.
 
2012-05-11 10:48:34 PM

Skiffy: even Lufthansa with their teutonic rigor still provide better service than any US airline.


But they're really cheap with awarding miles to partners- even if I book a long-haul flight via United and it's on Lufthansa metal, I still don't get the miles. Cheap bastards.

I once got into an Austrian Air lounge in Vienna with an expired card. It felt like the Ottomans at the city gates.
 
2012-05-11 11:41:56 PM

T-Servo: Skiffy: even Lufthansa with their teutonic rigor still provide better service than any US airline.

But they're really cheap with awarding miles to partners- even if I book a long-haul flight via United and it's on Lufthansa metal, I still don't get the miles. Cheap bastards.

I once got into an Austrian Air lounge in Vienna with an expired card. It felt like the Ottomans at the city gates.


In the future you're better off buying the ticket on Lufthansa's website and making sure the booking class will qualify you for United miles, less gray area with codeshares.
 
2012-05-13 12:08:46 AM
Serious question: Why hasn't anyone tried to start up a high-end airline, with more expensive tickets but a generally high-quality flight experience? The advertising tagline could be something like "You get what you pay for".
 
2012-05-13 11:34:42 PM
"several hundred million dollars per year in enhancements to the customer experience."

I'll just leave that right there.
 
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