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(LA Times)   Remember that AAirpass you bought years ago that gave you unlimited first class tickets to anywhere in the world? Turns out when you use it, it costs us money, so we're going to cancel it, ban you from flying us and sue you   (latimes.com) divider line 102
    More: Obvious, AAirpass, Michael Dell, America's Cup, airport lounges, American Airlines  
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8522 clicks; posted to Business » on 06 May 2012 at 1:48 PM   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-05-06 12:15:16 PM
Anyone surprised by this, raise your hand.
Those that did, congrats, you're now on the no-fly list.
 
2012-05-06 12:18:34 PM
No, it turns out that when you abuse it, you lose it. Read TFA.
 
2012-05-06 12:33:10 PM
Book seats next to you with phony names to have extra elbow room? Sell your companion (that you got for free) ticket to people and pocket all the money as profit? Why is this a bad thing, subby? Why are you mad about it?
 
2012-05-06 12:55:41 PM
They had to pay for the companion tickets. They weren't free.
 
2012-05-06 01:05:11 PM
Mentat: No, it turns out that when you abuse it, you lose it. Read TFA.

I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

Fortunately, AA does have an out- These are named for the specific individual, so once they expire, so does the pass.
 
2012-05-06 01:14:53 PM
unyon: Mentat: No, it turns out that when you abuse it, you lose it. Read TFA.

I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

Fortunately, AA does have an out- These are named for the specific individual, so once they expire, so does the pass.


exactly - this is customers using an advertised product exactly as it was intended. it's not the customer's fault the airlines didn't read their own fine print.
 
2012-05-06 01:24:26 PM
cman: Book seats next to you with phony names to have extra elbow room? Sell your companion (that you got for free) ticket to people and pocket all the money as profit? Why is this a bad thing, subby? Why are you mad about it?

I just wanted to point out that the companion ticket was not free. The cheapest that any of these people got a companion ticket for was $150k. Now those flights after the first $150k's worth might have been free, but they certainly weren't up to that point.
 
2012-05-06 01:32:20 PM
unyon: I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

And Goldman Sachs used credit default swaps in ways that weren't prohibited either. These guys were munchkins trying to game the system.
 
2012-05-06 01:41:52 PM
Mentat: unyon: I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

And Goldman Sachs used credit default swaps in ways that weren't prohibited either. These guys were munchkins trying to game the system.


so you're saying it's ok for big fellas like Goldman-Sachs to game the system...but anyone ELSE who does the same thing is a scumbag and should be beaten soundly with a foam rubber bat and pelted with shellfish...?
 
2012-05-06 01:43:08 PM
Mentat: unyon: I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

And Goldman Sachs used credit default swaps in ways that weren't prohibited either. These guys were munchkins trying to game the system.


Because AA wasn't smart enough to figure out how people would use it, they were trying to game the system?
 
2012-05-06 01:44:38 PM
Mentat: unyon: I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

And Goldman Sachs used credit default swaps in ways that weren't prohibited either. These guys were munchkins trying to game the system.


That was based on loans that sometimes didn't exist, and ratings that were fraudulent. These guys were encouraged, and assisted, in doing things like booking a seat for their bag by the airline themselves. Not even close to a reasonable analogy.

It's not like they don't have outs- prove actual fraud, cancel the program and refund the purchase price, or wait for the guys to die. Beyond that, I don't have much sympathy. They got paid, and a contract is a contract.
 
2012-05-06 01:52:32 PM
Nobody else hitting the LA Times pay wall eh?
 
2012-05-06 01:57:31 PM
sforce: Nobody else hitting the LA Times pay wall eh?

clear your browser cache and try disabling cookies.
 
2012-05-06 02:04:33 PM
Weaver95: sforce: Nobody else hitting the LA Times pay wall eh?

clear your browser cache and try disabling cookies.


I like my cookies.

Found a better fix. Delete latimes.com (may be unnecessary) and tribdss.com cookies, and block those two from saving cookies.
 
2012-05-06 02:05:12 PM
sforce: Nobody else hitting the LA Times pay wall eh?

If you use Firefox get adblock plus it disables pretty much all pay walls.
 
2012-05-06 02:12:50 PM
Passes in hand, Rothstein and Vroom flew for business. They flew for pleasure. They flew just because they liked being on planes. They bypassed long lines, booked backup itineraries in case the weather turned, and never worried about cancellation fees. Flight crews memorized their names and favorite meals.

chzjustcapshunz.files.wordpress.com
 
2012-05-06 02:13:02 PM
sforce: Nobody else hitting the LA Times pay wall eh?

Nope, We all paid for a LATimes pass. Lifetime articles for free, until we actually start costing them money.

:)

I love the line. "the customers were smarter than we were..."
 
2012-05-06 02:16:47 PM
Smallberries: sforce: Nobody else hitting the LA Times pay wall eh?

Nope, We all paid for a LATimes pass. Lifetime articles for free, until we actually start costing them money.

:)

I love the line. "the customers were smarter than we were..."


The adverserial view of running a company usually fails. Unfortunately we've decided to give airlines a lot of extra gubmint help so they last a lot longer than they should.
 
2012-05-06 02:17:09 PM
Cmancman: Sell your companion (that you got for free) ticket

FTA: "For an extra $150,000, they could buy a companion pass."

If I paid for it, it is mine to do with as I please (as long as it is not prohibited, which it wasn't)
 
2012-05-06 02:24:56 PM
FTA: Last summer, an Illinois federal judge ruled that Rothstein had violated the contract by booking empty seats under phony names, including Bag Rothstein.

At least he's funny about it.
 
2012-05-06 02:35:49 PM
In other news, airlines aren't your friend. Never, never, buy a "lifetime" anything from an airline.
 
2012-05-06 02:49:04 PM
I wonder how much less use there would have been if they still had to pay any regulatory fees and taxes on their tickets. Would have been $20-$40 a ticket.

Now I think these people are in the creditor category in the bankruptcy. Their passes should have been classed an annuity product and regulated as such.
 
2012-05-06 02:55:08 PM
t2.gstatic.com

They bought their tickets. They knew what they were getting into.
 
2012-05-06 02:57:07 PM
Weaver95: so you're saying it's ok for big fellas like Goldman-Sachs to game the system...but anyone ELSE who does the same thing is a scumbag and should be beaten soundly with a foam rubber bat and pelted with shellfish...?

Yes, that's obviously what I said.
 
2012-05-06 03:05:08 PM
AT&T and AA must have the same employees Unlimited till they decide to limit it.
 
2012-05-06 03:21:55 PM
Bigedmond: AT&T and AA must have the same employees Unlimited till they decide to limit it.

i was thinking the same thing.

the fault lies with those who wrote the original contract, not with those who used their passes by the terms of that contract. as for credit default swaps, the fault lies with those who failed to regulate them.
 
2012-05-06 03:24:26 PM
In one 25-day span this year, Joyce flew round trip to London 16 times, flights that would retail for more than $125,000. He didn't pay a dime.

Why would you even do that? You're probably spending as much time on the plane as you are on the ground.
 
2012-05-06 03:29:34 PM
White people's problems...

To address the discussion:
AA would have been in a stronger position if they changed their agreement to prohibit these practices. THEN can them if you caught them doing it.
 
2012-05-06 03:30:59 PM
serial_crusher: In one 25-day span this year, Joyce flew round trip to London 16 times, flights that would retail for more than $125,000. He didn't pay a dime.

Why would you even do that? You're probably spending as much time on the plane as you are on the ground.


Free* booze, food, and movies? First class on intercontinental flights is nice.

*where "free" really means "previously paid-for".
 
2012-05-06 03:38:12 PM
Satanic_Hamster: To address the discussion:
AA would have been in a stronger position if they changed their agreement to prohibit these practices. THEN can them if you caught them doing it.


Pretty sure the way these were setup, once purchased, they were purchased, and AA couldn't reach back and change the terms- the contract it was purchased under is the only one that matters. AA wanted to raise a bunch of cash quickly, they did, and some people get to take free rides for the rest of their lives as a result. AA should honor the damn contact and deal with it.
 
2012-05-06 03:40:05 PM
cptjeff: Pretty sure the way these were setup, once purchased, they were purchased, and AA couldn't reach back and change the terms- the contract it was purchased under is the only one that matters. AA wanted to raise a bunch of cash quickly, they did, and some people get to take free rides for the rest of their lives as a result. AA should honor the damn contact and deal with it.

There's always a way to alter a contract or terms of service. Of course, unless they were total idiots and it didn't occur to them they might have to alter the terms because they left out stuff like, say, selling your tickets to others....

Which was a damned stupid oversight to start with.
 
2012-05-06 03:47:35 PM
sforce: FTA: Last summer, an Illinois federal judge ruled that Rothstein had violated the contract by booking empty seats under phony names, including Bag Rothstein.

At least he's funny about it.


Bag sounds like something a Palin or a Romney would name their kid.

/not the Rothstein part, though. No joos allowed.
 
2012-05-06 04:06:35 PM
I still can't get over the guy who flew round-trip to London 16 times in 25 days.
 
2012-05-06 04:07:20 PM
Dear American Airlines,

Break a deal, FACE THE WHEEL!

images.wikia.com
 
2012-05-06 04:20:08 PM
I'm sure they're just happy they don't have to have to fly AA anymore.

Seriously, AA is the worst airline in the world.
 
2012-05-06 04:22:54 PM
TV's Vinnie: Dear American Airlines,

Break a deal, FACE THE WHEEL!

[images.wikia.com image 288x241]


The horrible part of all this is that American Airlines is probably grateful for the attention to its intimidation tactics - the 62 other AAirpass customers (the article indicates that 4 folks, in all, have lost their AAirpasses) will most likely view this as "we're watching you like hawks now - one slip, and that half-million you paid us 30 years ago to keep us afloat won't be worth a friggin' dime now that we're calling the shots."

Again - trusting an airline is like trusting a car dealer. The Devil takes lessons in contract writing and contract enforcement from airlines.
 
2012-05-06 04:27:52 PM
FormlessOne: The horrible part of all this is that American Airlines is probably grateful for the attention to its intimidation tactics - the 62 other AAirpass customers (the article indicates that 4 folks, in all, have lost their AAirpasses) will most likely view this as "we're watching you like hawks now - one slip, and that half-million you paid us 30 years ago to keep us afloat won't be worth a friggin' dime now that we're calling the shots."

Again - trusting an airline is like trusting a car dealer. The Devil takes lessons in contract writing and contract enforcement from airlines.



I think it would have the opposite effect. Oh, so now that my pass is costing you money, you'll cancel it any time? Better use it as much as I can before it's gone.

I'd make every weekend a three-day weekend in Singapore, London, Paris, and Sydney. See you on board.
 
2012-05-06 04:33:38 PM
It seems that where American Airlines screwed up was in offering the companion ticket. Looks like that idea wasn't thought-through.
 
2012-05-06 04:36:16 PM
sforce: Nobody else hitting the LA Times pay wall eh?

I submitted the same story earlier with a funnier headline and a link to the Chicago Tribune:

http://www.chicagotribune.com/business/la-fi-0506-golden-ticket-2012 05 06,0,896819,full.story
 
2012-05-06 04:38:32 PM
runwiz: It seems that where American Airlines screwed up was in offering the companion ticket. Looks like that idea wasn't thought-through.

Traveling alone gets boring. Without a companion, it wouldn't sell.
 
2012-05-06 04:42:45 PM
FormlessOne: TV's Vinnie: Dear American Airlines,

Break a deal, FACE THE WHEEL!

[images.wikia.com image 288x241]

The horrible part of all this is that American Airlines is probably grateful for the attention to its intimidation tactics - the 62 other AAirpass customers (the article indicates that 4 folks, in all, have lost their AAirpasses) will most likely view this as "we're watching you like hawks now - one slip, and that half-million you paid us 30 years ago to keep us afloat won't be worth a friggin' dime now that we're calling the shots."

Again - trusting an airline is like trusting a car dealer. The Devil takes lessons in contract writing and contract enforcement from airlines.


I don't see how the airlines can avoid a class-action or even an FCC investigation over breach-of-contract over this. People who could afford to plunk nearly half a mil on these deals back then can certainly afford some decent lawyers.
 
2012-05-06 05:40:31 PM
Mentat: No, it turns out that when you abuse it, you lose it. Read TFA.

First thing I thought as I read the article.
That and the airline should not have been surprised this would happen.
 
2012-05-06 05:49:49 PM
Cubansaltyballs: I'm sure they're just happy they don't have to have to fly AA anymore.

Seriously, AA is the worst airline in the world.


It's not even the worst airline that flies out of DFW. Not even close.
 
2012-05-06 06:08:03 PM
unyon: I did RTFA. By abuse it, you mean use it in ways not prohibited. That's AA's problem- they didn't place any restrictions on these at all. No wiggle room. It's the AT&T article a few down offering unlimited data.

This. Pay up AA
 
2012-05-06 06:16:34 PM
Mentat: And Goldman Sachs used credit default swaps in ways that weren't prohibited either. These guys were munchkins trying to game the system.

Goldman Sachs, and others, gamed THE SYSTEM.

These people gamed AMERICAN AIRLINES, a single company who has a recent history of egregious financial mistakes and often fails to think about 10 years down the road.

Yes, there's a BIG F*CKING DIFFERENCE.
 
2012-05-06 07:17:24 PM
TV's Vinnie: Dear American Airlines,

Break a deal, FACE THE WHEEL!

[images.wikia.com image 288x241]


You sir, I like the cut of your jib. And so does Master/Blaster. Who, incidentally, runs Barter Town.
 
2012-05-06 07:37:40 PM
American airlines enjoyed the flexibility of this extra revenue at the time. American had bigger sales and influenced its stock price that year by being able to report x% more profit than they could have without this program.

This is classic ponzi scheme on a bigger level where hey 'give us your cash so we can help our distressed company and play with money cause we dont have any'

They don't care about later and yeah they didn't think it through. Sure they should have put in contract about cancellations and x times per month something like a cap. But Amercian were so hungry for cash they said anything. With the extra sales at the time it looked good on a profit loss sheet that year!!

American should get slammed for this and the execs that got bonus that year signed off on this one need to give back their bonuses. That was 1981 lol. This is really on the dumbass legal team that wrote up these stupid rules by American.

Now the profit loss by another bean counter at AA is showing this revenue loss. I bet you they did cop math as well and rated the 'loss' at American at highest price for that seat.

I have no sympathy American at all. I am not a big fans of rothsteins that take advantage but this is the one time where I have to go with the stein.
 
2012-05-06 08:06:54 PM
$350,000 was a LOT of money in 1981. You could get a CD paying 10%.

AA's cost of funds was astronomical at the time. The Fricking prime rate hit 18% around that time

AA liked its side of the bargain back then now wants to screw in essecence, it's lenders. Fark AA
 
2012-05-06 08:54:10 PM
FormlessOne: In other news, airlines aren't your friend. Never, never, buy a "lifetime" anything from an airline.

This also applies to time share.
 
2012-05-06 09:31:02 PM
serial_crusher: In one 25-day span this year, Joyce flew round trip to London 16 times, flights that would retail for more than $125,000. He didn't pay a dime.

Why would you even do that? You're probably spending as much time on the plane as you are on the ground.


He really, really likes bangers and mash.
 
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