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(Reuters)   Amazon's unexpected huge earnings rekindle investor interest   (reuters.com) divider line 2
    More: Spiffy, Amazon, Kindle Fire, EPs, Evercore Partners, Stifel Nicolaus, earnings ratio, Robert W. Baird & Co., Caris & Co.  
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1127 clicks; posted to Business » on 27 Apr 2012 at 11:11 AM   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-04-28 01:30:24 AM
1 votes:
skinink: And even returning things through Amazon is easy. The original leather jacket had a flaw. When I contacted Amazon about it, they sent me a replacement jacket and gave me 30 days to return the defective one before I was charged for both. Lately if I need something, the first place I look for an item is on Amazon, then compare prices from there. It's been a few times when they didn't have the lowest price.

Honestly the ease of returns with them for me was probably the final straw with buying anything in a brick and mortar store. In terms of the time involved for me to be personally involved with the return/exchange it's faster to go with Amazon then go wait in line at Best Buy.

My first Fire had a dead pixel that I first noticed about a month after I bought it. I called them, spoke with an actual human who at least sounded sorry for the problem, and they shipped me a new one no questions asked and simply requested I return the bad one within 30 days using the shipping package the new one came in. Aside from the phonecall the only other thing I needed to do was drop it off at a UPS store which took all of about 30 seconds.

I bought a canister filter for my salt water aquarium. Giant ass thing. Anyway, after about a week of using it I decided it wasn't going to cut it. They took it back no questions asked and refunded the cost.

Amazon is absolutely the only store/retailer/whatever about which I can honestly say I've never had a single problem. And given the amount my wife and I use them I find that to be amazing.
2012-04-27 10:42:09 AM
1 votes:
I love my Kindle. I buy books in the middle of the night and never have to get out of bed. It stays open when I put it on the lunch table. And it weighs less than a third of any George R. R. Martin book.
 
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