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(Forbes)   There's a lack of sales at Penney's   (forbes.com) divider line 121
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8889 clicks; posted to Business » on 15 Mar 2012 at 1:11 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2012-03-15 04:44:42 PM  

bhcompy: Raging Thespian: TV's Vinnie: Who in the fark still buys furniture at Penneys??

If they have the lowest prices (as the article indicates), then a great many people, I'd wager.

As long as you don't classify Ikea as furniture within easy driving distance.


I may not have fixed that for you, but for a lot of the country that sentence has just been fixed.
 
2012-03-15 04:52:36 PM  

bhcompy: 1) Doesn't Scion operate on this concept?


Yup, and Saturn did back in the day too. It was refreshing to shop both places. Too bad most of the Saturns were pretty bland and the Scions, while nice for what they are, are rather low on the totem pole.

Although a lot of the dealers that sell upmarket Japanese (Acura/Lexus/Infinity) or the non-VW German makes generally won't haggle either, but that's not official edict from the parent companies, that's just how the dealers tend to work.
 
2012-03-15 04:56:30 PM  

K.B.O. Winston: bhcompy: Raging Thespian: TV's Vinnie: Who in the fark still buys furniture at Penneys??

If they have the lowest prices (as the article indicates), then a great many people, I'd wager.

As long as you don't classify Ikea as furniture within easy driving distance.

I may not have fixed that for you, but for a lot of the country that sentence has just been fixed.


Hell, most of the prebuilt stuff in the furniture stores is getting so crappy at least I know what I'm getting when I go to IKEA and spend half as much. And you can still luck out and get bookcases that survive four apartment moves over the course of a decade. Would you rather spend $200 on something that you're only expecting to last five years and collapse (bonus if you get more wear out of it) or $500 on something you _expect_ to last 15-20 but only lasts 7?
 
2012-03-15 05:10:04 PM  

taliesinwi: K.B.O. Winston: bhcompy: Raging Thespian: TV's Vinnie: Who in the fark still buys furniture at Penneys??

If they have the lowest prices (as the article indicates), then a great many people, I'd wager.

As long as you don't classify Ikea as furniture within easy driving distance.

I may not have fixed that for you, but for a lot of the country that sentence has just been fixed.

Hell, most of the prebuilt stuff in the furniture stores is getting so crappy at least I know what I'm getting when I go to IKEA and spend half as much. And you can still luck out and get bookcases that survive four apartment moves over the course of a decade. Would you rather spend $200 on something that you're only expecting to last five years and collapse (bonus if you get more wear out of it) or $500 on something you _expect_ to last 15-20 but only lasts 7?


I'm on the Ikea bandwagon with you, but I used to live someplace where the nearest Ikea was in another state. Aand I'm not talkingabout the New England, I-can-sneeze-and-hit-Vermont region, I'm talking mid-west.

For a lot of people, Ikea isn't an option unless they can spend a whole day on it.

/now I can walk to one
//meatballs and an apple tort for dinner? Fine by me
 
2012-03-15 06:03:04 PM  
huh, and yet, at my local JCP, I have not only noticed the store itself is cleaner and better organized at any time of day or week so far, but the staff I run into are always ready and able to help find things or direct me to product I am looking for because they no longer have large scale projects constantly monopolizing their time, and the store seems to be better stocked.

Talking to a few employees, I have gathered that they enjoy not having to deal with weekly ad-sets, planogram changes, and endless markdown sheets for product. They now actually have time to work the sales floor, and keep it cleaner and better stocked when not engaged with a customer.

Markdown sheets, ad-sets, and ever-changing planograms are time killers, and JCP getting rid of them has already paid off. Having worked retail when I was younger I can say that those three things are huge annoyances and take people away from their actual jobs: helping customers and gaining knowledge about their products. One of the negative side affects, however, is that fewer hours will need to be scheduled since you no longer need the added coverage of one person supposed to be watching the floor while the other does the set or floor changes. So some people will either lose their jobs or see their hours cut for now, and possibly long-term.

The biggest issue, however, is convincing shoppers that this is for real, and there won't be some huge mega-deal sales that they'll be missing out on by buying stuff now. JCP needs to do more to educate employees so that they can better inform shoppers. Last time I was there I heard some people bugging the cashier because they were convinced that there will be big end-of-month clearance sales constantly, and why aren't they advertising it better, or some nonsense.
 
2012-03-15 06:13:37 PM  

taliesinwi: K.B.O. Winston: bhcompy: Raging Thespian: TV's Vinnie: Who in the fark still buys furniture at Penneys??

If they have the lowest prices (as the article indicates), then a great many people, I'd wager.

As long as you don't classify Ikea as furniture within easy driving distance.

I may not have fixed that for you, but for a lot of the country that sentence has just been fixed.

Hell, most of the prebuilt stuff in the furniture stores is getting so crappy at least I know what I'm getting when I go to IKEA and spend half as much. And you can still luck out and get bookcases that survive four apartment moves over the course of a decade. Would you rather spend $200 on something that you're only expecting to last five years and collapse (bonus if you get more wear out of it) or $500 on something you _expect_ to last 15-20 but only lasts 7?


no thanks, if the manufacturer will not, and the retailer can not, readily identify the species of wood that makes up the product, I ain't buying it. Too much of Ikea crap is made from processed rubberwood lately (takes digging to find this out). That stuff is not really meant to be structural or load bearing, and disintegrates when it gets wet or is around high humidity too long (I don't give a fark what ikea says to the contrary, I watched an entire kitchen set made from this crap fall apart on a friend over the course of a summer).

Composite/compressed fiber wood products do have a place and their uses, but not universally in every farking application that ikea tries to put that crap into.
 
2012-03-15 06:21:56 PM  

erik316wttn: I work retail (not at JCP) and I'm convinced that the people in upper management who make these asnine new "policies" have never been on the sales floor themselves, short-handed in the midst of chaos during a huge sale, trying to please five people at once.

Work MY job, execs, then make your god damned stupid ass policies.


soooo, shouldn't you be behind this policy? As someone who paid for college by working retail(some of it commission), I can say I wholeheartedly support JCP in this move, and have made them my store of choice for several types of product now because I like the idea, and know it will give employees a break when it comes to counterproductive work tasks.
 
2012-03-15 07:53:04 PM  
Those commercials are not funny.

/Nuff said
 
2012-03-15 08:09:47 PM  
JCP was the cool place to shop for a short time in the early '90s. Still buy my socks there.
 
2012-03-15 09:04:48 PM  

TomD9938: None of the cultishness of Target or the gross-factor of a WalMart or K-Mart.


The article author sounds like she WANTS Penney's to cultify their employees. You know, jazz them up, make them stand in a circle every single morning and sing the corporate song. "Juice by you."

Ew.
 
2012-03-15 09:17:04 PM  

incendi: Every time I have a most unfortunate need to walk in to a Best Buy, I'm assaulted every 2-3 minutes by a blueshirt. They have nothing to offer me. They don't know anything about their products, or really even electronics in general.


And yet, if you need somebody to go put a TV or home theater system on a cart and bring it to the register for you, there's nobody to be found...

/doubly so if you bought online for in-store pickup and have already paid.
 
2012-03-15 09:20:06 PM  

TheGreatGazoo: NIXON YOU DOLT!!!!!: gadian: I don't want to haggle or negotiate. I don't want to feel like I'm expected to haggle or negotiate or believe that the salesman is going to go in the back and talk to his boss on my behalf to get me a deal. Just let me pay what's on the sticker and leave me the hell alone. I don't often need representative help if I'm choosing between the tan or the sand colored bath towels. If I do, I'll come find you, I promise.

Can we get a car dealership to adopt this sales strategy?

Or better yet skip the dealer. I'd rather go to GM.com, pick what I want, and for their $700 delivery charge they can drop it off at my driveway.


Buying a car from the manufacturer is illegal in the great state of Texas.

/lobbyist rule!
 
2012-03-15 09:20:50 PM  

ZMugg: buckeyebrain: texdent: Paris1127: It's an entirely different kind of shopping, altogether.

It's an entirely different kind of shopping

It's an entirely different kind of shopping


It's an entirely different kind of shopping


It's an entirely different kind of shopping
 
2012-03-15 11:18:36 PM  
I know JC Penney is on my wife's shiat list for discontinuing a line of women's pants she wore to work that fit women who actually eat without putting a finger down their throats after. I think they were Cabin Creek brand.
 
2012-03-16 12:11:30 AM  
texdent: Paris1127: It's an entirely different kind of shopping, altogether.

It's an entirely different kind of shopping

It's an entirely different kind of shopping


It's an entirely different kind of shopping
 
2012-03-16 01:22:04 AM  
This never happened. She made up the salesman to support her thesis.
 
2012-03-16 12:02:05 PM  
I only buy stuff attractive, scantily clad young women whore to me with shameless sales pitches and lots of bending and stretching. I dont have a lot of stuff.
 
2012-03-16 12:39:29 PM  

bhcompy: That story was pretty depressing, but sounds exactly like what happened at Circuit City


This is what happens when you go on a price war -- To support your Price War, you have to eliminate commissioned sales, you have to cut everyone down to minimum wage or not much better .. and then you get your ass handed to you by WalMart, and then you go out of business.

Never start a price war. It's a spiral to the bottom, and the biggest of the participants will drive everyone else out of business.
 
2012-03-16 12:58:42 PM  

GBmanNC: Let me tell you something about why salesmen Paul may have been less than enthusiastic. He isn't some jcpenny furniture salesmen for 20 years. Stop trying to make it sound glamorous you coont, it's retail. It's one step above flipping burgers, just because he's in a suit doesn't make him any less aware of that fact . Salesmen Paul probably had a good job, maybe even a personally fulfilling job. Do to a downturn in the economy or perhaps some other unforeseen reason he lost that job and now has to deal with people like you every.single.day.


Fark you, douchebag. Attitudes like that are why retail salespeople who make 100k+ taking care of their customers don't even talk to you, and leave it to the CS drones.
 
2012-03-16 03:58:56 PM  

ekdikeo4: retail salespeople who make 100k+

Don't exist anywhere outside of 5th avenue in New York.
 
2012-03-17 07:43:36 AM  
But without sale ads, how will I make my hat for May Day?
whatitslikeontheinside.com
 
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