wait, wait..a FULL jar?


/newsletter?

He could have offered them a a free cruise on the same ship.

Didn't they give better compensation for the cruise ship that lost power and had to be towed back to LA? This is going to be very bad for them.

Theeng: Well, it's only for those who didn't lose a family member or weren't injured. $16k isn't that bad a deal if you got out of it physically unharmed, seems like most of those trying to get people to reject it are law firms who don't want their case weakened...

Then again I'm just talking out my ass, take that for what it's worth.

I agree with you.

So non US citizens can also partake in a class action suit in the US? That is actually news to me.

So they'll now get a Miami Heat "2011 NBA World Champion" sweatshirt, hat and t-shirt.

shiat, I'd go on a sinking boat for much less. 14K would be another 3 trips to Europe.

Theeng: Well, it's only for those who didn't lose a family member or weren't injured. $16k isn't that bad a deal if you got out of it physically unharmed, seems like most of those trying to get people to reject it are law firms who don't want their case weakened...

Then again I'm just talking out my ass, take that for what it's worth.

That's the way I read it. They are refunding the cost of the cruise, covering additional travel and medical expenses, and offering $14k on top of that. Not a bad offer at all. I don't know why so many people believe that if something bad happens to them that they are automatically owed a huge sum of money. That's life, shiat happens.

Theeng: Well, it's only for those who didn't lose a family member or weren't injured. $16k isn't that bad a deal if you got out of it physically unharmed, seems like most of those trying to get people to reject it are law firms who don't want their case weakened...

Then again I'm just talking out my ass, take that for what it's worth.

Yes 14k for anyone who wasn't injured or lost a family member (plus travel expenses) is not an insulting low offer. However given how the company handled it up until now, I can understand wanting to sue the hell out of them on general principle.

Theeng: Well, it's only for those who didn't lose a family member or weren't injured. $16k isn't that bad a deal if you got out of it physically unharmed, seems like most of those trying to get people to reject it are law firms who don't want their case weakened...

Then again I'm just talking out my ass, take that for what it's worth.

I went through one of these PR items a decade ago in my company (not mine I own, mine I work for); you do not pay compensation to make it up to the persons inconvenienced, you pay compensation to ease the hurt on your future customers. Otherwise, as these morons are learning, you will be hemorrhaging money for years.

At the absolute minimum you refund any and all monies paid by the passengers, and direct expenses incurred, and you offer them an all-expenses paid, top-of-the-line cruise. The first items are to ease the current ill will and get some decent press out there to mitigate your disaster, the last item to try to turn them back into customers in the future. And, more importantly, you do this immediately. The longer you wait, the less even larger measures help you.

You lowball even a little and you end up with this nightmare where people are going to stay away in droves and cost you far more money than air fare and tickets for a few thousand people.

if they hold out they could probably get the $160,000 the lawyers are suing for, which means after attorney fees and taxes they'll probably see $50,000

Klitch: if they hold out they could probably get the $160,000 the lawyers are suing for, which means after attorney fees and taxes they'll probably see $50,000

I received one of those " you may be ENTITLED to participate in a class action lawsuit" cards in the mail. They said the company agreed to set aside 10.5 million for the settlement. The lawyer gets 3.5 million and everyone else gets 10 dollars.

Navel lint? Or... "naval" lint? Because it's a boat, you see.

ha-ha-guy: Yes 14k for anyone who wasn't injured or lost a family member (plus travel expenses) is not an insulting low offer. However given how the company handled it up until now, I can understand wanting to sue the hell out of them on general principle.

Pretty much this, if the company had been smart rather than cheap they would have immediately handed every passenger on shore a refund for the entire cost of the cruise and travel vouchers home with some kind of "additional compensation to be determined at a future date" letter.

justanotherfarkinfarker: shiat, I'd go on a sinking boat for much less. 14K would be another 3 trips to Europe.

I've paid hundreds to go onto a sunken boat, so yeah, I'd go onto that cruise for $10k.

/SCUBA diver

MacGyver could have saved everyone on that damn boat if he would've had such tools!

Locklear93: Navel lint? Or... "naval" lint? Because it's a boat, you see.

There is maritime law in place that caps any settlement at around $70k per person.

justanotherfarkinfarker: shiat, I'd go on a sinking boat for much less. 14K would be another 3 trips to Europe.

14K plus refund of cruise cost and transportation back home. Yeah, I'd do it for that much

Damn if I was a passanger I would have stolen some stuff on the way out. Yeah these people just really suck at PR.

Endive Wombat: The PR debacle of this is very amusing. They offered 30% the next trip, now they are giving them a few bucks...this is funny as shiat.

You do realize that the 30% offer is for future Concordia passengers. The ones who's bookings had to be canceled because of this. It was never offered to passengers directly affected by what happened. Not that the media noticed that and just ran with 30% off to Concordia victims.

FTA: Codacons and two US law firms are filing a class-action lawsuit in the US suit against Costa Cruises, demanding at least $160,000 (£105,000) for each passenger on the ship. Costa Cruises is owned by the US-based Carnival Group.

Read "demanding, for the lawyers, at least $155,000 for each passenger on the ship, and, for the passengers, a $5,000 coupon good for their next Carnival cruise."

Isn't that the real point of a class action lawsuit - to make the plaintiffs' lawyers for such a lawsuit rich, and to indemnify the defendants, at the expense of the plaintiffs?

I think $14K + travel expenses and reimbursement is a fair offer. Though how much jewelry and other personal possesions were lost as well. Where is the compensation for those items?

yanksfan3000: I think $14K + travel expenses and reimbursement is a fair offer. Though how much jewelry and other personal possesions were lost as well. Where is the compensation for those items?

If $14K doesn't cover the value of the shiat you took on a cruise I think you can afford to lose it.

I'm not sure why passengers should be compensated for anything beyond the cost of their prematurely terminated cruise and loss of possessions plus some nominal sum. I certainly wouldn't turn down the money if it were offered though.

Klitch: if they hold out they could probably get the $160,000 the lawyers are suing for, which means after attorney fees and taxes they'll probably see $50,000

I see you're an optimist.