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(Reuters)   Want to make money off a stolen iPhone? Try Apple customer service   (reuters.com) divider line 29
    More: Ironic, iPhone, apples, AppleCare, Verizon Communications Inc., AT&T Inc., Vodafone, New York City Police Department  
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6248 clicks; posted to Geek » on 26 Jan 2012 at 1:23 PM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



29 Comments   (+0 »)
   
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ZAZ [TotalFark]
2012-01-26 09:49:29 AM  
She went to the store to try to get back her phone, but they wouldn't hand it over to her, and she was told there was nothing they could do.

I'm not sure whether the store legally has to return her phone. It may be worth a trip to small claims court to find out.

Normally a thief can not transfer valid title. There is an exception for some purchases in the ordinary course of business.
 
2012-01-26 09:59:08 AM  
That is pretty brash... I don't know if other phone companies would have similar policies, but, my guess is because of not having as clear of a return policy as Apple across the spectrum of other phones, the thieves basically just target IPhones.

But, it seems like to me that Apple could put a policy in place that you have to list all of the authorized people that can bring your phone in for service/repair/trade, etc. Of course, after a while then the thieves will just start selling them black market again instead of going this easy route, but, at least then Apple isn't complicit in the scam.
 
ZAZ [TotalFark]
2012-01-26 10:41:02 AM  
dletter

It's an American problem rather than a single company's problem. We've had threads about it before. (Recently, 6866716.)
 
2012-01-26 10:45:43 AM  
How is something like this even possible today?

Why not:

1. Thief steals iPhone
2. Rightful owner reports iPhone stolen.
3. Do a remote wipe/bricking if iPhone is set up for that (say though MS Exchange)
4. Apple/AT&T "Blackballs" iPhone from cell network.

Then at best the thief has a iPod touch that can't even be synced.
 
2012-01-26 11:15:56 AM  
Author of TFA is a moran - the security app is called "Gotcha! Pro" - IGotYa is some other sucky app that sucks.
 
2012-01-26 11:19:21 AM  
What pisses me off is how unwilling the manufacturers/carriers are to help lost phones find there way home.

A year or so ago, I found an iPhone 3gs on the sidewalk, it was locked so I couldn't check contacts. Called Apple, they couldn't help. Called AT&T, they couldn't give me an address for confidentiality reasons. Offered to ship it to them (on my dime) for them to ship it to the owner--no dice. Asked what could be done: "My advice is to perform a factory reset and enjoy your new iPhone."

/Infuriating and it wasn't even my phone.
 
2012-01-26 01:34:57 PM  
Considering that im not careless enough to allow my belongings to get stolen in the first place, i'm ok with this.
 
2012-01-26 01:38:30 PM  

ZAZ: dletter

It's an American problem rather than a single company's problem. We've had threads about it before. (Recently, 6866716.)


Not true, there was a similar story out of Toronto. We're not the 51st state quite yet.
 
2012-01-26 01:38:59 PM  
She went to the store to try to get back her phone, but they wouldn't hand it over to her, and she was told there was nothing they could do.

Further proof I'm glad I don't own any Apple products!

The Loaf: What pisses me off is how unwilling the manufacturers/carriers are to help lost phones find there way home.

A year or so ago, I found an iPhone 3gs on the sidewalk, it was locked so I couldn't check contacts. Called Apple, they couldn't help. Called AT&T, they couldn't give me an address for confidentiality reasons. Offered to ship it to them (on my dime) for them to ship it to the owner--no dice. Asked what could be done: "My advice is to perform a factory reset and enjoy your new iPhone."

/Infuriating and it wasn't even my phone.


Even more proof!
 
2012-01-26 01:59:05 PM  

T.rex: Considering that im not careless enough to allow my belongings to get stolen in the first place, i'm ok with this.


Karma loads the bullet.
 
2012-01-26 01:59:41 PM  

Riche: 3. Do a remote wipe/bricking if iPhone is set up for that (say though MS Exchange)


I have an app for that (seekdroid). If I lose my phone, it will track it, sends me all the recent calls and texts from it and if I cannot locate it for some reason, I can do a total wipe of the phone and the sd card....

so yeah, I got that going for me.
 
2012-01-26 02:07:25 PM  

The Loaf: A year or so ago, I found an iPhone 3gs on the sidewalk, it was locked so I couldn't check contacts. Called Apple, they couldn't help. Called AT&T, they couldn't give me an address for confidentiality reasons. Offered to ship it to them (on my dime) for them to ship it to the owner--no dice. Asked what could be done: "My advice is to perform a factory reset and enjoy your new iPhone."


Funny, when it's one of their prototypes that goes missing, they get the swat team to perform a raid.
 
2012-01-26 02:09:59 PM  
we are getting to the point that your mobile device is the physical manifestation of your online presence. And since you would never share your password you should never share your device. There will always be cases where that back fires, but that is the price we pay for privacy.

All your online connection will be done with the device and everything else will (mostly) be a stand alone machine (for extra computing) or just a display. The storage, access and processing will be done with the hand held unit. Everything will have to be well encrypted and blah blah blah... heck the devices could even eventually be implanted so you never lose them. Public "processing power" would be remotely accessed as needed.
 
2012-01-26 02:11:46 PM  
"All life demands struggle. Those who have everything given to them become lazy, selfish, and insensitive to the real values of life. The very striving and hard work that we so constantly try to avoid is the major building block in the person we are today." - Pope Paul VI


I'm gonna advise you str8 out:

NEVER BUY AN IPAD FROM A FLEAMARKET IN NEW JERSEY, BRO

It's all shady game under the tents there. Thurrr was a big ring operating on row 14 that bought bootleg plastic shells from tha China and then put hermit crab sand inside the cases then put them in a box that weighted the same as tha iPad2 & all these fools got mad tricked. U really gots ta watch out at tha fleamarket these dayz. Thurrrs so much bunk material being pawned off. Fake Lewie Vitton bags, Armani, Gouchy, and the clothes in jewelry is just as fraudulent as anything you'd find in a Chinatown ally. All the ice is cubic zirconium. I'm kno tha game 2, & even I got ripped off on some Tru Religon jeans. I hurd even tha Affliction shirts are bogus. Tha way U gots ta play the flea market is U have to kno that what UR getting is fake life BUT still be cool with it. Some of that shiat looks dope even if it's a pirated replication. But, YO, an iPad with hermit crab sand in it is never going 2 work so don't be buyin no electronics @ tha fleamarket in New Jersey
 
2012-01-26 02:15:13 PM  

T.rex: Considering that im not careless enough to allow my belongings to get stolen in the first place, i'm ok with this.


notsureifserious.jpg
 
2012-01-26 02:22:09 PM  

The Loaf: Called Apple, they couldn't help.


Did you drop by an Authorized Apple Reseller?

Resellers tend to pick up where Apple leaves off. It might amaze you what one of those friendly little imps can do if you offer to buy them lunch during the course of helping you be a good samaritan.
 
2012-01-26 02:25:31 PM  

Shaggy_C: Funny, when it's one of their prototypes that goes missing, they get the swat team to perform a raid.


Funny, there aren't millions of dollars riding on a run-of-the-mill, already-released phone like there is an unreleased prototype.
 
2012-01-26 02:29:43 PM  

Best In The World: "All life demands struggle. Those who have everything given to them become lazy, selfish, and insensitive to the real values of life. The very striving and hard work that we so constantly try to avoid is the major building block in the person we are today." - Pope Paul VI


I'm gonna advise you str8 out:

NEVER BUY AN IPAD FROM A FLEAMARKET IN NEW JERSEY, BRO

It's all shady game under the tents there. Thurrr was a big ring operating on row 14 that bought bootleg plastic shells from tha China and then put hermit crab sand inside the cases then put them in a box that weighted the same as tha iPad2 & all these fools got mad tricked. U really gots ta watch out at tha fleamarket these dayz. Thurrrs so much bunk material being pawned off. Fake Lewie Vitton bags, Armani, Gouchy, and the clothes in jewelry is just as fraudulent as anything you'd find in a Chinatown ally. All the ice is cubic zirconium. I'm kno tha game 2, & even I got ripped off on some Tru Religon jeans. I hurd even tha Affliction shirts are bogus. Tha way U gots ta play the flea market is U have to kno that what UR getting is fake life BUT still be cool with it. Some of that shiat looks dope even if it's a pirated replication. But, YO, an iPad with hermit crab sand in it is never going 2 work so don't be buyin no electronics @ tha fleamarket in New Jersey


The fark was that? Epilepsy?
 
2012-01-26 02:59:33 PM  

1macgeek: Funny, there aren't millions of dollars riding on a run-of-the-mill, already-released phone like there is an unreleased prototype.


Millions of dollars to a billion dollar multinational corporations is equivalent to hundreds of dollars for someone only worth thousands.
 
2012-01-26 03:15:18 PM  
Couldn't there be a compromise? Couldn't there be a way to easily file your phone missing/lost/stolen so that it would be flagged if anyone tried to have it serviced or tried to get cell service with it? Maybe a phone call or an email with an account number or password. And if the repair shop or the service provider sees the phone as flagged, they can call or email the owner to approve or deny the repairs or the service connection. Legit owners (either first or second hand buyers) would still be relatively hassle free (only inconvenienced if the phone was flagged and even then only bothered to have to give their code again) and thieves and people who were trying to "finders keepers" phones would be out of luck. It still wouldn't be fool-proof either way. Some folks would lose their code or whatever and still end up losing their phones with no recourse and a few thieves would probably figure out people's codes and still be able to reactivate the phones. But overall, it would be an improvement.
 
2012-01-26 03:37:12 PM  

Piizzadude: Riche: 3. Do a remote wipe/bricking if iPhone is set up for that (say though MS Exchange)

I have an app for that (seekdroid). If I lose my phone, it will track it, sends me all the recent calls and texts from it and if I cannot locate it for some reason, I can do a total wipe of the phone and the sd card....

so yeah, I got that going for me.


I work for seekdroid and im getting a kick out of your texts.
 
2012-01-26 03:47:11 PM  

TimeWaste: Best In The World: "All life demands struggle. Those who have everything given to them become lazy, selfish, and insensitive to the real values of life. The very striving and hard work that we so constantly try to avoid is the major building block in the person we are today." - Pope Paul VI


I'm gonna advise you str8 out:

NEVER BUY AN IPAD FROM A FLEAMARKET IN NEW JERSEY, BRO

It's all shady game under the tents there. Thurrr was a big ring operating on row 14 that bought bootleg plastic shells from tha China and then put hermit crab sand inside the cases then put them in a box that weighted the same as tha iPad2 & all these fools got mad tricked. U really gots ta watch out at tha fleamarket these dayz. Thurrrs so much bunk material being pawned off. Fake Lewie Vitton bags, Armani, Gouchy, and the clothes in jewelry is just as fraudulent as anything you'd find in a Chinatown ally. All the ice is cubic zirconium. I'm kno tha game 2, & even I got ripped off on some Tru Religon jeans. I hurd even tha Affliction shirts are bogus. Tha way U gots ta play the flea market is U have to kno that what UR getting is fake life BUT still be cool with it. Some of that shiat looks dope even if it's a pirated replication. But, YO, an iPad with hermit crab sand in it is never going 2 work so don't be buyin no electronics @ tha fleamarket in New Jersey

The fark was that? Epilepsy?


Unfortunately, no. That's actually the way he types. I think it's supposed to be cool or something.
 
2012-01-26 05:48:02 PM  

The Loaf: What pisses me off is how unwilling the manufacturers/carriers are to help lost phones find there way home.

A year or so ago, I found an iPhone 3gs on the sidewalk, it was locked so I couldn't check contacts. Called Apple, they couldn't help. Called AT&T, they couldn't give me an address for confidentiality reasons. Offered to ship it to them (on my dime) for them to ship it to the owner--no dice. Asked what could be done: "My advice is to perform a factory reset and enjoy your new iPhone."

/Infuriating and it wasn't even my phone.


Or, you could just plug the phone in and wait for the inevitable call from the owner......
 
2012-01-26 07:05:41 PM  

ZAZ: dletter

It's an American problem rather than a single company's problem. We've had threads about it before. (Recently, 6866716.)


So, there is no point in posting this.
 
2012-01-26 07:29:26 PM  

Riche: 4. Apple/AT&T "Blackballs" iPhone from cell network.




They won't do it. They have no monetary motivation to block a device from being used on their network.
 
2012-01-26 09:27:35 PM  

TimeWaste: Best In The World: "All life demands struggle. Those who have everything given to them become lazy, selfish, and insensitive to the real values of life. The very striving and hard work that we so constantly try to avoid is the major building block in the person we are today." - Pope Paul VI


I'm gonna advise you str8 out:

NEVER BUY AN IPAD FROM A FLEAMARKET IN NEW JERSEY, BRO

It's all shady game under the tents there. Thurrr was a big ring operating on row 14 that bought bootleg plastic shells from tha China and then put hermit crab sand inside the cases then put them in a box that weighted the same as tha iPad2 & all these fools got mad tricked. U really gots ta watch out at tha fleamarket these dayz. Thurrrs so much bunk material being pawned off. Fake Lewie Vitton bags, Armani, Gouchy, and the clothes in jewelry is just as fraudulent as anything you'd find in a Chinatown ally. All the ice is cubic zirconium. I'm kno tha game 2, & even I got ripped off on some Tru Religon jeans. I hurd even tha Affliction shirts are bogus. Tha way U gots ta play the flea market is U have to kno that what UR getting is fake life BUT still be cool with it. Some of that shiat looks dope even if it's a pirated replication. But, YO, an iPad with hermit crab sand in it is never going 2 work so don't be buyin no electronics @ tha fleamarket in New Jersey

The fark was that? Epilepsy?


I suspect he's Welsh with a touch of Tourettes thrown in.
 
2012-01-27 02:05:35 AM  
It's the responsibility of the phone's rightful owner to report it stolen to the police and to Apple. Every product's serial number is called up in Apple's database when there is any service or replacement on that unit. If a serial number is reported stolen then it's flagged in the system and police can subpoena the record which would include every time Apple has a service or support interaction with that unit.
 
Slu
2012-01-27 09:41:22 AM  

DVDave: TimeWaste: Best In The World: "All life demands struggle. Those who have everything given to them become lazy, selfish, and insensitive to the real values of life. The very striving and hard work that we so constantly try to avoid is the major building block in the person we are today." - Pope Paul VI


I'm gonna advise you str8 out:

NEVER BUY AN IPAD FROM A FLEAMARKET IN NEW JERSEY, BRO

It's all shady game under the tents there. Thurrr was a big ring operating on row 14 that bought bootleg plastic shells from tha China and then put hermit crab sand inside the cases then put them in a box that weighted the same as tha iPad2 & all these fools got mad tricked. U really gots ta watch out at tha fleamarket these dayz. Thurrrs so much bunk material being pawned off. Fake Lewie Vitton bags, Armani, Gouchy, and the clothes in jewelry is just as fraudulent as anything you'd find in a Chinatown ally. All the ice is cubic zirconium. I'm kno tha game 2, & even I got ripped off on some Tru Religon jeans. I hurd even tha Affliction shirts are bogus. Tha way U gots ta play the flea market is U have to kno that what UR getting is fake life BUT still be cool with it. Some of that shiat looks dope even if it's a pirated replication. But, YO, an iPad with hermit crab sand in it is never going 2 work so don't be buyin no electronics @ tha fleamarket in New Jersey

The fark was that? Epilepsy?

Unfortunately, no. That's actually the way he types. I think it's supposed to be cool or something.


When I see unoriginal, unfunny posts like that, it is instant ignore list for me.
 
2012-01-28 06:03:58 PM  
I would think that if you reported the phone stolen it puts Apple in the position of knowingly trafficking in stolen goods once they've been informed of the phone's status. Give the store a copy of the police report and they are in no position to argue.
 
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