FARK.com: (6877221) After discovering his luggage was damaged during a recent trip, a Southwest Airlines passenger launched a website with various images to illustrate his trip as a letter to Southwest. FARK: Southwest responds in kind

If you can read this, either the style sheet didn't load or you have an older browser that doesn't support style sheets. Try clearing your browser cache and refreshing the page.

(Some Guy)		After discovering his luggage was damaged during a recent trip, a Southwest Airlines passenger launched a website with various images to illustrate his trip as a letter to Southwest. FARK: Southwest responds in kind (dearswa.com)		10
		More: Cool, southwest

• • •

11145 clicks; posted to Business » on 13 Jan 2012 at 8:31 PM | Favorite | share:

Share this link:

URL:

http://fark.com/go/6877221

Bookmark:

Article Comments close

Voting Results (Funniest)

View Voting Results: Smartest and Funniest

Redisplay/refresh voting results (Smartest or Funniest) or Return to comments

Archived thread

relaxitsjustme		2012-01-13 10:17:50 PM

2 votes:

Nadie_AZ: basemetal: [farm8.staticflickr.com image 495x392]

The girl on the left, bring her to me!

Fine. Send the one on the right over here.

Fine, send me the plushy airplane in the middle. (NOT the dude)

/you don't want to know

UNAUTHORIZED FINGER		2012-01-13 11:17:10 PM

1 votes:

As a major shareholder in SouthWest Airlines, of course I'll demand that employee's head on a stick. That $140 could have been MINE!

douchebag/hater		2012-01-13 11:06:08 PM

1 votes:

'Wow' all the way around.

Many years ago I was at St. Thomas headed back home on American.

The flight was late leaving St. Thomas for Puerto Rico but we were told that the gate people at PR would 'take care' of any problems.

We got to PR late, naturally, but were told that the gate people in Chicago would 'take care' of any problems.

We got to Chicago late and guess what? There were NO gate people to 'take care' of our problems such as no place to stay because American Airlines made us late each step of the way right up to causing us to miss our last connecting flight.

I finally found someone from AA and told her she - as AA's rep - had an obligation to find a hotel AND PAY FOR IT because of AA's incompetence.

After about 20 minutes she finally agreed but by then it was 2 am.
The next day OHare was fogged in and I had to pay a limo driver $100 to drive us 100 miles.

What a shiatty airline.

Land Ark		2012-01-13 10:43:34 PM

1 votes:

I can't snark to this!

lhs2130		2012-01-13 09:57:07 PM

1 votes:

Talk about massive violation of SOPA via use of copyrighted images !!!

COMALite J		2012-01-13 09:06:07 PM

1 votes:

edmo: I once saw a hard-sided Samsonite returned that had been bent into a U-shape after being run over by the main wheel of an airliner.

I guess airliner main wheels are tougher than gorillas?

/This had better not be obscure!

dustman81		2012-01-13 07:06:36 PM

1 votes:

Hmmm...an airline that can doesn't charge a fee for checked bags, has low fares, customer service that has a sense of humor and can do so for a profit. Hey, Delta, American and United, why can't you do this?

edmo		2012-01-13 06:21:40 PM

1 votes:

I love Southwest.

The two airlines I worked for sucked. In a case like this, each would have sent a form letter to the passenger explaining that the purpose of a suitcase is to protect the contents inside and that's it's no big deal if it gets damaged, scratched, blah blah. Oh, and a nice "it's tough to be you."

I once saw a hard-sided Samsonite returned that had been bent into a U-shape after being run over by the main wheel of an airliner.

MasterThief		2012-01-13 05:43:40 PM

1 votes:

Now THIS is called customer service. Fix the problem to the best of your ability, and don't treat the customer as somebody who's just bothering you.

No wonder that Southwest is the only airline that I can stand to fly these days. (And I have to take the train to BWI to fly them... :( )