SnarfVader: Grables'Daughter: I have a complaint about Fark.

Not enough boobies?

There will never be enough boobies.

Grables'Daughter: I have a complaint about Fark.

You'll get over it.

Sounds like godaddy is about to become gone daddy.

Dear Bob Parsons,

Please stop shooting elephants and go back to making tax software.

Thanks,
- The Internet

Related (new window)

I don't have any experience with these guys. Just a related GoDaddy issue.

They're probably already buying two super-bowl ads in the hopes of replacing the 50,000 domains that have left them.

NoDaddy

Something like that happened once to my brother. Somebody used an email address that looked like it came from his domain to spam porn. Someone complained and the host wiped everything that my brother had. Mostly just stuff on there for fun, but some was testing code. When they restored it, much of it wasn't there and they couldn't get it back for him. Over one complaint and never asked my brother and never produced any evidence that any wrongdoing was done (brother asked if someone might have hacked it, but the person he spoke with said he couldn't see any sign of anything having been hosted or sent from there).

stebain: Something like that happened once to my brother. Somebody used an email address that looked like it came from his domain to spam porn. Someone complained and the host wiped everything that my brother had. Mostly just stuff on there for fun, but some was testing code. When they restored it, much of it wasn't there and they couldn't get it back for him. Over one complaint and never asked my brother and never produced any evidence that any wrongdoing was done (brother asked if someone might have hacked it, but the person he spoke with said he couldn't see any sign of anything having been hosted or sent from there).

Here's the problem: a website that serves spam or viruses should be nuked from the orbit without questions. The longer they get to serve their payload, the worse it'll be for everybody.

Of course, most users don't realize that you can't trust the sender's email address field in spam, and I have a feeling that a lot of so-called experts don't realize this either. And you can imagine what kind of technical expertise a person working for a hoster might have. Actually, considering how simple it is to set up a hosting business, finding someone who knows about this can be more and more difficult.

I don't know how quick the upstream providers are squeezing the small hosting businesses if more and more compromised websites pop up in their network, but it's possible that it would have an effect on the bottom line or operations quickly. That's the whole point of blocklists.

So then the word comes from the top that any compromised website should be disabled immediately.

Moving my stuff over to JoeMomma.

finnished: stebain: Something like that happened once to my brother. Somebody used an email address that looked like it came from his domain to spam porn. Someone complained and the host wiped everything that my brother had. Mostly just stuff on there for fun, but some was testing code. When they restored it, much of it wasn't there and they couldn't get it back for him. Over one complaint and never asked my brother and never produced any evidence that any wrongdoing was done (brother asked if someone might have hacked it, but the person he spoke with said he couldn't see any sign of anything having been hosted or sent from there).

Here's the problem: a website that serves spam or viruses should be nuked from the orbit without questions. The longer they get to serve their payload, the worse it'll be for everybody.

Of course, most users don't realize that you can't trust the sender's email address field in spam, and I have a feeling that a lot of so-called experts don't realize this either. And you can imagine what kind of technical expertise a person working for a hoster might have. Actually, considering how simple it is to set up a hosting business, finding someone who knows about this can be more and more difficult.

I don't know how quick the upstream providers are squeezing the small hosting businesses if more and more compromised websites pop up in their network, but it's possible that it would have an effect on the bottom line or operations quickly. That's the whole point of blocklists.

So then the word comes from the top that any compromised website should be disabled immediately.

Are you honestly (correctly) stating that most people are morons who would be unable to properly determine if a DNS name is being used for spam, then, in the same breath, saying that the default action for any complaint should be to remove the DNS entry for that site?

Guilty until proven innocent doesn't work regardless of how significant uptime is for the supposed perpetrator. When you take down an innocent site the owner may not know how or may not be able to get it back.

Nefarious: finnished: Of course, most users don't realize that you can't trust the sender's email address field in spam

I still have an active if not often used bellatlantic.net e-mail address that was spoofed by russian spammers. Nothing like getting hundreds of non-deliverable bounces and queries in russian. I managed to filter it on my end and the actual spammer was shut down shortly afterwards.

Usually the From address is just selected randomly, possibly by malware running on a computer looking for email addresses. Also, the To -field is just as unreliable.

Barakku: Are you honestly (correctly) stating that most people are morons who would be unable to properly determine if a DNS name is being used for spam, then, in the same breath, saying that the default action for any complaint should be to remove the DNS entry for that site?

Guilty until proven innocent doesn't work regardless of how significant uptime is for the supposed perpetrator ...

I wasn't talking about DNS. In stebain's case it doesn't look like DNS was touched, but the website folder was deleted. Because if the DNS entry was deleted, simply recreating it would have fixed it.

Should the hosting service have means to disable an account, instead of having to delete it outright? Absolutely. But I bet most hosters aren't prepared for this, and don't have the resources to deal with it. Think about it, how much does web hosting cost? And what is the expertise required to put up a web server?

Should the hosting service at least take a look at the accused website before nuking it? Of course. But again, if they see some unknown code on it, how much resources do they have to verify what it really does?

Remember, it's their server, their rules.

So I'm saying it's understandable that instead of spending a lot of time in trying to figure out what's going on, it's just easier to cut the site out and be done with it. If your website is that important to you, you'll need to have a backup anyway.

finnished: Barakku: Are you honestly (correctly) stating that most people are morons who would be unable to properly determine if a DNS name is being used for spam, then, in the same breath, saying that the default action for any complaint should be to remove the DNS entry for that site?

Guilty until proven innocent doesn't work regardless of how significant uptime is for the supposed perpetrator ...

I wasn't talking about DNS. In stebain's case it doesn't look like DNS was touched, but the website folder was deleted. Because if the DNS entry was deleted, simply recreating it would have fixed it.

Should the hosting service have means to disable an account, instead of having to delete it outright? Absolutely. But I bet most hosters aren't prepared for this, and don't have the resources to deal with it. Think about it, how much does web hosting cost? And what is the expertise required to put up a web server?

Should the hosting service at least take a look at the accused website before nuking it? Of course. But again, if they see some unknown code on it, how much resources do they have to verify what it really does?

Remember, it's their server, their rules.

So I'm saying it's understandable that instead of spending a lot of time in trying to figure out what's going on, it's just easier to cut the site out and be done with it. If your website is that important to you, you'll need to have a backup anyway.

First, you don't stop email spam at the web server nor the DNS, you stop it at the email server. Second, there are ways of shutting off a website quickly without deleting a single file or DNS entry. And third, any hosting company worth its salt will have a backup less that 24 hours old. All that being said, never trust your hosting company to have a current backup of your site and/or database.

logieal: So where has everyone been transferring their domains to?

I've got about a dozen domains and some hosted stuff on Godaddy that I've been meaning to transfer, but haven't, partly because I'm lazy and partly because I haven't seen anywhere that I like.

Namecheap is the one that keeps coming up, Gandi is right behind them. (Gandi actually had really decent prices on VPS's).

I use Lost Signal, myself.

President Godaddy! There's a complaint against a website registered with us!

Billified: First, you don't stop email spam at the web server nor the DNS, you stop it at the email server. Second, there are ways of shutting off a website quickly without deleting a single file or DNS entry. And third, any hosting company worth its salt will have a backup less that 24 hours old. All that being said, never trust your hosting company to have a current backup of your site and/or database.

I know TFA talks about the DNS entry, but I was referring to stebain's story.

Shutting down websites is an important part of spam and malware prevention. You can't fight spam at the mail server alone.

I bailed from GoDaddy a few months ago after running out of eyebleach. Their config system is intentionally confusing. BlueHost (thanks Coverville for the tip) has been clean and happy since. Oh, and yes, GoDaddy tried to renew something of mine; at least they sent an advance email. But it took repeated phone calls to get it removed, then my credit cards off their site. (You can't remove a card if it's "bound" to an active feature, y'see. Problem was, I didn't have any.)

EULA

This post is Copyright (c) 2011 Why Yes I Am A Wizard. All rights reserved.

By downloading this post from the Fark servers, The Reader agrees to kiss my ass on demand at any time and at any location. If The Reader fails to comply immediately with said demand, they agree to pay the copyright holder ONE (1) MILLION DOLLARS.

I truly can't understand how this company (or in the case of the telecoms and the FBI/NSA a few years back) doesn't have the simple business sense or backbone to say "Court Order or GTFO". It makes no sense to comply with a request from a third party that would make you violate your obligations to your client.

issues complaint against godaddy.com

see ya, frkkers.

At some point won't GoDaddy have driven off any customers with a conscience and they'll be left with a nice core of soulless corporate tools as a real solid customer base? Kinda like Yankee fans.

Arkanaut: President Godaddy! There's a complaint against a website registered with us!

SHUT....Down....EVERYTHING.

Bluehost. I have been with them for about 7 years now. I couldn't be happier. Their sales team consists of the same folks that you talk to when you need support.

So, when you need SSH access, you will talk to the same person that will sell you an SSL. THAT is the sort of support I like!

There is no bullshiat involved.

Their unrated commercial bits online are still humongous letdowns and boner killers.

I will continue bringing this up in threads about GoDaddy until the issue is either resolved or the company goes bankrupt.

Just seven million domain transfers or so to go and then they'll be gone. I'm sure it'll happen by the end of the year. Yep, very sure. Any day now.

Grables'Daughter: I have a complaint about Fark.

Just adblock the smart and funny buttons.

Trying to decide where to move my 100 or so domains. GoDaddy has been pretty good with us on the support end of things, but I hate their website, and would much prefer something with an API. Right now, I'm torn between internet.bs and namecheap.com.

Doctor Jan Itor: I don't have any experience with these guys. Just a related GoDaddy issue.

OMG, you're bringing back all sorts of bad memories from when I did freelance web design and was trying to get a customer's domain transferred off of go daddy. (this dude had two domains on godaddy, and four on another registrar, and I was trying to consolidate on a single registrar).

/ended with us faxing godaddy a copy of his business license, don't ask.

fang06554: Trying to decide where to move my 100 or so domains. GoDaddy has been pretty good with us on the support end of things, but I hate their website, and would much prefer something with an API. Right now, I'm torn between internet.bs and namecheap.com.

We deal with something like 3000 domains and we switched TO GoDaddy because they were better than the alternative.

Of course I don't know why we haven't become a network solutions reseller or something like that... We really should do that.

I bet nobody can spot the godaddy shills.

finnished: Billified: First, you don't stop email spam at the web server nor the DNS, you stop it at the email server. Second, there are ways of shutting off a website quickly without deleting a single file or DNS entry. And third, any hosting company worth its salt will have a backup less that 24 hours old. All that being said, never trust your hosting company to have a current backup of your site and/or database.

I know TFA talks about the DNS entry, but I was referring to stebain's story.

Shutting down websites is an important part of spam and malware prevention. You can't fight spam at the mail server alone.

I was speaking to the "guilty till rpoven innocent" comment. It's been about 10 years since I've been involved with hosting, but I'm pretty sure you can set the email server to just ignore requests from domain X. Of course you don't just stop there. Once you determine the real source of the spam/malware you eradicate it, and everything associated with it in every way possible.

logieal: So where has everyone been transferring their domains to?

I've got about a dozen domains and some hosted stuff on Godaddy that I've been meaning to transfer, but haven't, partly because I'm lazy and partly because I haven't seen anywhere that I like.

Just moved mine to Namecheap, since it was recommended by Lifehacker's Hive Five and they have an official statement condemning SOPA. Use coupon code SOPASUCKS and they'll give you $2 off the transfer.

Doctor Jan Itor: Related (new window)

I don't have any experience with these guys. Just a related GoDaddy issue.

Well fark, no wonder moving my domain took so god damn long and my email was down all day as a result.

SOPA = Senior Officer Present Afloat?

Billified: I was speaking to the "guilty till rpoven innocent" comment. It's been about 10 years since I've been involved with hosting, but I'm pretty sure you can set the email server to just ignore requests from domain X. Of course you don't just stop there. Once you determine the real source of the spam/malware you eradicate it, and everything associated with it in every way possible.

But the scammers/spammers need a place to host their phishing/scamming sites too. Email is only part of the equation. So for a small hosting service it'll be easier to shoot first and ask questions later. I mean, if I'm at work, and I find out that I have an infected device on the network, I'm unplugging it first, doesn't matter if it's the big boss's computer.

HeartBurnKid: Doctor Jan Itor: Related (new window)

I don't have any experience with these guys. Just a related GoDaddy issue.

Well fark, no wonder moving my domain took so god damn long and my email was down all day as a result.

How long was your DNS TTL?

Something is missing here, GoDaddy doesn't shutdown your website just because 1 person complains...

You know those facebook strategy games where you own a castle or city at X, Y loc and attack other cities on the map. I created a script to harvest all of the tiles on a lot servers and collect the data every once in awhile. The gamers can search my database to obtain the coordinates to all of their the tiles they own. I've had A LOT of people complain to the developers and quite a few of those complained to GoDaddy themselves (including the developers). That website is still active and I bring in $300 - $400 / month on it alone with Adsense. That website has been active since August :)

If you are just running a wordpress blog or anything that isn't server intensive, then you should have no problem on GoDaddy and I guess that works for most people. If you are running very large scripts / scripts that have a long execution time, then you are going to have a lot of frustrations on GoDaddy servers.

Who needs Godaddy when you can use a respectable ISP to register your domain name?