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(Regretsy)   I'd love to give you that new fire truck, Timmy, but PayPal says cats are more important than people in need   (regretsy.com) divider line 131
    More: Asinine, Paypal, karma  
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10573 clicks; posted to Main » on 06 Dec 2011 at 11:34 AM (2 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



131 Comments   (+0 »)
   

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2011-12-06 09:46:45 AM
Well cats ARE better than people... but the guy should shut up and go to google checkout.
 
2011-12-06 09:48:55 AM
Cats rule and kids drool.
 
2011-12-06 10:07:50 AM
TEAM CATS
 
2011-12-06 10:53:04 AM
And don't forget to to to Facebook and let PayPal know how you feel. They're getting hammered on there right now.
 
2011-12-06 11:36:53 AM
Database Error
 
2011-12-06 11:39:47 AM
The rare simalduplicate

http://www.fark.com/comments/6791911/PayPal-continues-to-wage-its-ong o ing-war-against-Regretsy
 
2011-12-06 11:40:08 AM
I was going to submit this if it wasn't already here. I'm glad it got greened. PayPal is awful to deal with if they fark up in any way, and they fark up fairly frequently.
 
2011-12-06 11:41:37 AM

scraping_fetus_off_the_wheel: Database Error


Or not.

Still, fark PayPal.
 
2011-12-06 11:42:01 AM
Yeah, well, as soon as I start seeing lolkids brightening my Saturday morning, I'll put them at the same level.

j/k... seriously, that royally sucks if the situation is as presented.
 
2011-12-06 11:42:45 AM
More of this shiat?

\we get it
 
2011-12-06 11:43:51 AM
Regretsy-ers and Farkers are some of the best people when it comes to helping thier own in a time of need, and I am proud to be both!

I hope this barrage of activity makes paypal do something
 
2011-12-06 11:46:24 AM
fark Paypal

That is all.
 
2011-12-06 11:46:31 AM
A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.
 
2011-12-06 11:52:16 AM
Sounds like a single Paypal employee was being a Scrooge.

But let's get all up in arms because Consumerist NEVER exaggerates a story to make one side appear 100% angelic and the other completely demonic.

/seriously, when a story looks that way, I just KNOW something's being hidden
//the truth is almost NEVER that black & white
 
2011-12-06 11:52:54 AM
Closed my account and sent emails. F them.
 
2011-12-06 11:53:05 AM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.


There is a common thread in Paypal horror stories, and that common thread is that Paypal is NEVER on the hook for the funds.
 
2011-12-06 11:53:10 AM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.


That's dangerous grown-up talk there!
 
2011-12-06 11:53:52 AM

evilmrsock: All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.


Clearly, PayPal needs to clarify their policies and train their customer service to employ common sense to solve problems.
 
2011-12-06 11:54:17 AM
Give Timmy a broom and mop so he can buy his own damned firetruck.
 
2011-12-06 11:55:16 AM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.


Did you read the article?

Did you get to this part before your eyes glazed over and you decided to get all snarky?

So last night, I decided to go about this a different way. Since these toys are already purchased, I decided to offer them up for sale on this site, just like any other retailer would. You could buy them according to what you wanted to spend, and we would send them on to the recipient of your gift, just like any other retailer.

PAYPAL SHUT IT DOWN
 
2011-12-06 11:56:07 AM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.



It's a registered corporation already. Non-profit status governs the disposition of organizational gains and tax status. Doesn't have anything to do with enhanced oversight.
 
2011-12-06 11:57:05 AM
Haul 'em before the FTC.
 
2011-12-06 11:57:54 AM

Saborlas: Sounds like a single Paypal employee was being a Scrooge.

But let's get all up in arms because Consumerist NEVER exaggerates a story to make one side appear 100% angelic and the other completely demonic.

/seriously, when a story looks that way, I just KNOW something's being hidden
//the truth is almost NEVER that black & white


Doesn't matter. The only truth that matters is the truth people want to believe. By the time the actual truth comes out, the damage is already done.
 
2011-12-06 11:58:06 AM
Is there a competitor to PayPal?

I use them to collect funds for t-shirt orders and stuff like that. I'd like to stop giving them my business.
 
2011-12-06 11:58:47 AM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.



Separately, you're also assuming that non-profit status means that Paypal will assume the credit risk for the transaction which is, by all accounts, not the case.
 
2011-12-06 11:58:54 AM

Saborlas: Sounds like a single Paypal employee was being a Scrooge.

But let's get all up in arms because Consumerist NEVER exaggerates a story to make one side appear 100% angelic and the other completely demonic.

/seriously, when a story looks that way, I just KNOW something's being hidden
//the truth is almost NEVER that black & white


After actually going to regretsy and reading his chat with the paypal rep, it's exactly what it sounds like.
 
2011-12-06 12:00:32 PM
FARK paypal, I'd re-up on Total Fark for 1 year, every year if only Drew had a real merchant account.
Or took checks, or beer and other goods for barter, anything other than the abomination that is paypal.
 
2011-12-06 12:01:19 PM

Saborlas: Sounds like a single Paypal employee was being a Scrooge.

But let's get all up in arms because Consumerist NEVER exaggerates a story to make one side appear 100% angelic and the other completely demonic.

/seriously, when a story looks that way, I just KNOW something's being hidden
//the truth is almost NEVER that black & white


Wrong comments thread. This link goes to the actual blog post on Regretsy.

For a step by step analysis of PayPal's Donate button and Acceptable User Practices policy, check out this Link. (new window)
 
2011-12-06 12:04:16 PM
Yet another reason I do not have a PayPal account.
 
2011-12-06 12:05:09 PM
Ever seen a grown man naked, Timmy?
 
2011-12-06 12:05:15 PM
Fark PayPal,

also not a fan of their anti gay and pro religious fundy policies in the past.
 
2011-12-06 12:06:05 PM

evilmrsock: A world of best intentions aside, not a single one of you would argue that Paypal should be forced to let unregistered charities accept donations without oversight, leaving Paypal on the hook for the funds when the money disappears.

All they had to do was register as a charitable non-profit and run their drive accordingly, just like everyone else who wants to accept charitable donations via Paypal, and this wouldn't have been a problem. It's not an onerous burden. People do it every year.


Yeah, then at best PayPal is inconsistent as I have had friends raise money on PayPal through donations without being a non-profit and without any question at all; and PayPal does not REQUIRE you be a non-profit. So there's that.
 
2011-12-06 12:09:58 PM
When the Paypal rep readily admits that an individual can use the Donate button to collect donations for something like a sick cat -- in other words, to collect money for THEMSELVES to help pay for a personal expense -- it's really hard to understand why a corporation can't use it to collect money to buy toys for poor people.
 
2011-12-06 12:10:15 PM
In case anyone's interested: http://pastebin.com/raw.php?i=wrCAPphB
 
2011-12-06 12:10:55 PM
Soooooooo, I read this regretsy thingy and the other post below, and I'm not sure just what is going down. Would one of you kind souls please explain to the knuckleheads in the class (e.g., me) just what the brouhaha is all about?

Fanks.
 
2011-12-06 12:11:07 PM
Saw this yesterday on Facebook. Bah Humbug, Paypal!

What the Paypal operator might look like:

i.dailymail.co.uk
 
2011-12-06 12:11:56 PM
This is a bridge too far for me. I'm going to drop them. Paypal has been crappy as long as I can remember; but there weren't many alternatives. Now there are some.
 
2011-12-06 12:12:30 PM
Someone needs to set up a charity for their sick cat now. Let's see if PayPal shuts that down too.....
 
2011-12-06 12:18:57 PM

Kirkenhegelstein: Soooooooo, I read this regretsy thingy and the other post below, and I'm not sure just what is going down. Would one of you kind souls please explain to the knuckleheads in the class (e.g., me) just what the brouhaha is all about?

Fanks.


PayPal offers a Donate button for people wanting to collect money for "worthy causes". The terms of use do not require the donation recipient be a non-profit organization, so a webpage (Regretsy) used it to set up a Secret Santa for donating toys to kids.

PayPal contacts Regretsy and says "You can't use Donate that way. Give the money back to the donators"

Regretsy says "OK" and gives back the money.

Regretsy now has inventory of toys purchased for the Secret Santa that have not been paid for. They set up a purchase link using PayPal for people to buy the gifts that will be shipped to the kids.

PayPal calls Regretsy again and says "You can't do that. We're on to you. Give that money back." (Plus other very relevant stuff.)

Regretsy says "Well, you're wrong about how people buy gifts, but OK. Is there any way we can make this work?"

PayPal says "No, not really. And we're freezing both the business account and your personal account for 6 months. Bye."



There's also a fairly detailed analysis that I linked a few posts up.
 
2011-12-06 12:18:58 PM

Drain: Is there a competitor to PayPal?

I use them to collect funds for t-shirt orders and stuff like that. I'd like to stop giving them my business.


I thought Google started its own site Link (new window)
 
2011-12-06 12:19:04 PM
Damn I use PayPal ALOT. What is the best alternative?
 
2011-12-06 12:20:44 PM

wildstarr: Damn I use PayPal ALOT. What is the best alternative?


alternatives (new window)
 
2011-12-06 12:24:46 PM

Alkony: Kirkenhegelstein: Soooooooo, I read this regretsy thingy and the other post below, and I'm not sure just what is going down. Would one of you kind souls please explain to the knuckleheads in the class (e.g., me) just what the brouhaha is all about?

Fanks.

PayPal offers a Donate button for people wanting to collect money for "worthy causes". The terms of use do not require the donation recipient be a non-profit organization, so a webpage (Regretsy) used it to set up a Secret Santa for donating toys to kids.

PayPal contacts Regretsy and says "You can't use Donate that way. Give the money back to the donators"

Regretsy says "OK" and gives back the money.

Regretsy now has inventory of toys purchased for the Secret Santa that have not been paid for. They set up a purchase link using PayPal for people to buy the gifts that will be shipped to the kids.

PayPal calls Regretsy again and says "You can't do that. We're on to you. Give that money back." (Plus other very relevant stuff.)

Regretsy says "Well, you're wrong about how people buy gifts, but OK. Is there any way we can make this work?"

PayPal says "No, not really. And we're freezing both the business account and your personal account for 6 months. Bye."



There's also a fairly detailed analysis that I linked a few posts up.


Don't forget the part where PP said "You have to send that item directly to the persont that purchased it (we will be tracking your shipments), no buying it and sending it to the people who actually need that. The purchaser will have to do that themselves." Basically ruining the entire idea of the secret gift giving
 
2011-12-06 12:25:29 PM
Is this one of those articles where everyone says "Fark Them, I closed my account" to appear sympathetic, but in reality
they continue to use the service ?
 
2011-12-06 12:28:24 PM

JK47:
Separately, you're also assuming that non-profit status means that Paypal will assume the credit risk for the transaction which is, by all accounts, not the case.


I've worded this poorly. Or hastily. Or both. My point is more a social and reputation risk, and Paypal being on the hook for the time (money) spent managing fake charity disasters.

I think there's a huge value to PayPal vetting sites claiming to be accepting charitable donations. Consistency of their enforcement aside, it's a good thing that I can't set up 10 nice looking websites with PayPal donation buttons "for the children" and just keep the money because hey man, let the buyer beware. It would eliminate any ability for charities to be trusted on PayPal.

Also, anyone getting really angry or really supportive over the "transcript" we've been provided is farking retarded. The fact that a real transcript isn't there speaks volumes.
 
2011-12-06 12:29:42 PM
Paypal is the ONLY reason I'm not a TFer. Been waiting for another way for years.

/sorry drew
 
2011-12-06 12:29:46 PM

eas81: wildstarr: Damn I use PayPal ALOT. What is the best alternative?

alternatives (new window)


Thank you, kind sir.
 
2011-12-06 12:34:00 PM

scottydoesntknow: Basically ruining the entire idea of the secret gift giving


Or gift giving over the net in general. I nearly always post things to different addresses, and a lot of the time to different people with different addresses. Why they would track this as opposed to anybody else's gifts can only be malice*.

* or possibly something else
 
2011-12-06 12:48:36 PM

jgilb: Is this one of those articles where everyone says "Fark Them, I closed my account" to appear sympathetic, but in reality
they continue to use the service ?


No. I actually closed my PayPal account. I don't use it much, and closing it for a purpose was worthwhile.
 
2011-12-06 12:49:13 PM
Ok, here's what I figure really happened:

regretsy is a snarky blog. They snarked on someone, who got their panties in a bunch about it. That someone then filed a fraud complaint with PayPal, which got the regretsy account flagged, locked, etc. PayPal doesn't bother to investigate, or really do anything, except treat regretsy as a fraud site, until the collective power of the interwebs comes down on them and they do an about-face (new window) before anonymous shows up.

Lesson: to shut down and ruin anyone using PayPal, file a complaint and get them flagged. Unless they are big enough to cause this sort of uproar, they're screwed.
 
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