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(Ars Technica) Followup Sen. Franken demands answers from Carrier IQ, suggests phone snooping violates federal law   (arstechnica.com) divider line 58
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2806 clicks; posted to Geek » on 01 Dec 2011 at 5:44 PM   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»   |    Get this fabulous T-Shirt and impress the methane out of your friends! shirt it!



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2011-12-01 04:58:06 PM
Carrier IQ is just smarter than everyone else.

Just wait till Sen. Franken's personal love letter/text messages to George W become public. Then he will regret his decision to mess with the `IQ`
 
2011-12-01 05:24:02 PM
I don't see how IQ's activities could NOT be a violation of the law. I know phone carriers sneak a lot of stuff into their EULAs, but "permission to spy on your every keystroke" is a probably a bridge too far for even the most cynical company lawyer.
 
2011-12-01 05:47:11 PM
And this is why I'm a fan of Mr. Franken, despite not agreeing with his stance on copyright issues.
 
2011-12-01 05:53:37 PM
I don't get the joke.
 
2011-12-01 05:53:37 PM
I don't always agree with Al, but I love his personality.

He is one of the few political figures who likes straight talk and minimum bullshiat.

/wouldn't mind having a chat over a beer or two ;)
 
2011-12-01 05:55:59 PM
Nice!
 
2011-12-01 05:57:13 PM
I really dig having that dude as my Senator. For the first time in my life, I actually feel like I'm accurately represented in Congress.
 
2011-12-01 05:59:22 PM
Because People in power are Stupid: Carrier IQ is just smarter than everyone else.

Just wait till Sen. Franken's personal love letter/text messages to George W become public. Then he will regret his decision to mess with the `IQ`


....
:: chuckle ::

/appreciate your wit ;)
 
2011-12-01 06:17:27 PM
He's a co-sponsor of PROTECT IP.

What. The. Fark.

What the fark is wrong with all the supposed "Liberals" in congress lately?
 
2011-12-01 06:45:51 PM
Microsoft comes through all of this looking like a bunch of geniuses. I'm sure they have some comparable service of their own, but it's not the one being talked about... and it's not on their OS.
 
2011-12-01 06:51:30 PM
Is this thing actually transmitting information or did some non-programmer just access a debug log and freak out?
 
2011-12-01 06:54:41 PM
Tranquil Hegemony: Is this thing actually transmitting information or did some non-programmer just access a debug log and freak out?

Sounds like a little bit of both, but the guy's a "security researcher" with at least some idea of how all of this works. Even if it is just a debug log, no one seems to know if the information printed out in said debug log can be transmitted to a third party. If not, well, who cares... but... you can't just have information like that being gathered up without it being vulnerable.
 
2011-12-01 07:07:37 PM
Tranquil Hegemony: Is this thing actually transmitting information or did some non-programmer just access a debug log and freak out?

Test your device and find out.

http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
 
2011-12-01 07:18:51 PM
KarmicDisaster: Tranquil Hegemony: Is this thing actually transmitting information or did some non-programmer just access a debug log and freak out?

Test your device and find out.

http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110


Cool, thanks!
 
2011-12-01 07:39:34 PM
Clowns are a Ten: He's a co-sponsor of PROTECT IP.

What. The. Fark.

What the fark is wrong with all the supposed "Liberals" in congress lately?


EWWWWW really? I didn't know that.

ah damn it.

I'm glad Senator Franken is going after the phone companies and their intrusion into my privacy but still, EWWWWWWW.
 
2011-12-01 07:40:55 PM
They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.
 
2011-12-01 07:47:29 PM
Marine1: If not, well, who cares... but... you can't just have information like that being gathered up without it being vulnerable.

THIS.

If the data is stored on the phone (even just for a few days) then someone who gets their hands on your phone could find out your passwords, email and texts you sent, etc.

The whole thing doesn't sound like just some crazy tinfoil hat theory at all. There's something seriously farked up about this.
 
2011-12-01 07:53:53 PM
MrEricSir: Marine1: If not, well, who cares... but... you can't just have information like that being gathered up without it being vulnerable.

THIS.

If the data is stored on the phone (even just for a few days) then someone who gets their hands on your phone could find out your passwords, email and texts you sent, etc.

The whole thing doesn't sound like just some crazy tinfoil hat theory at all. There's something seriously farked up about this.


Did you and I just agree on something?

Dear Lord... this whole episode is far more serious than we first thought...

/kidding :P
 
2011-12-01 08:05:41 PM
Yet no one mention how much info Google gathers on you as well. An Android phone is just one big device for gathering marketing info.
 
2011-12-01 08:12:42 PM
I kind of feel sorry for Carrier IQ, they developed a nice piece of software and sold it to relevant parties. Keeping a log file of every interaction on a device can be useful however the implementation of it (at least in the HTC video I saw) was not good. It seems like a great piece of debugging and analysis software for development but it shouldn't be logging general use by the public like a testing device.

Even if the data never leaves the phone it still has a log of secure details that someone might not want saved on their phone (credit cards numbers, username and passwords, private and confidential messages). I have no problem with network analytics etc but logging key presses goes beyond what I would consider network monitoring.

Right now I would think CIQ are getting screwed by manufacturers putting bad uses of their software onto the phones because of carrier requests. Not to hold them up like a shining beacon but Apple uses CIQ the right way (opt in and doesn't have access to keystroke indeed any part of the GUI). US carriers are possibly the bane of phone makers with non-standard networks and demands that every phone is unique (see galaxy s and s2) so wanting to add their own tracking software into the mix seems likely.
 
2011-12-01 08:19:44 PM
MrEricSir: The whole thing doesn't sound like just some crazy tinfoil hat theory at all. There's something seriously farked up about this.

As far as I'm concerned, they lost all benefit of the doubt when their immediate reaction to the researcher's initial work was to threaten him with legal action.
 
2011-12-01 08:30:00 PM
KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

Not really. Well, that is if you believe what the carriers and handset providers have to say.
Statements from carriers and handset providers in regards to Carrier IQ usage. (new window)

/still skeptical.
 
2011-12-01 08:54:48 PM
As someone who has aged years in the months that I had to spend on a helldesk, I must admit that there are times that I would have given my left nut to be able to access a person's usage history (including keystrokes and mouse movements).

But as a person who also uses the devices and apps that I had to troubleshoot, I'm damn glad that I wasn't able to. It's not a question of "If you don't do anything illegal, you shouldn't be worried", like everyone else upthread I'm more concerned with the legitimate things that I wish to hide.

Debugging tools have no place in a live environment.
 
2011-12-01 09:08:12 PM
KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

This is from the same guy that KarmicDisaster dropped a link for .

His name is Trevor and he has a video demonstrating ciq capturing all data and keystrokes (including https) on his phone. (new window)
 
2011-12-01 09:08:57 PM
Everyone thought he was a joke when he ran, and he's proving he's the only sane elected official.
 
2011-12-01 09:16:54 PM
Wait till hospitals jump on board. If any of the ciq stuff went to phones specifically marketed as fleet phones to hospitals the privacy violations could spell big trouble.
 
2011-12-01 09:37:51 PM
PainInTheASP:
Debugging tools have no place in a live environment.


Know how I know you don't work with anything complicated?
 
2011-12-01 09:38:23 PM
nyseattitude: KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

This is from the same guy that KarmicDisaster dropped a link for .

His name is Trevor and he has a video demonstrating ciq capturing all data and keystrokes (including https) on his phone. (new window)


I hould have mentioned that if you want to skip to the actual demonstration it starts about 11:30 (new window)
 
2011-12-01 09:44:18 PM
Verizon says it does not use it, and Apple says they have discontinued it. Question: What did you replace it with, and what EXACTLY does it do? And by way of answer, provide the researcher in the Carrier IQ discovery with complete and unfettered access to the program(s) so that he can determine if your program(s) function in a similar (but not necessarily exact) manner as Carrier IQ, in that keystrokes are recorded, SMS messages and web browsing requests are intercepted and reviewed by your application(s), and that you prevent, or make difficult, users from 'force-stopping' and/or removing the software in question. Also show how much of that data is sent, in any form.

Just because you do not use Carrier IQ does not mean I believe you are using NOTHING.

And I *really* wish I knew what Google was up to. I don't mean vague insinuations, I mean actual, demonstrable proof.

\Privacy is not profitable.
 
2011-12-01 09:45:20 PM
daveinsurgent: PainInTheASP:
Debugging tools have no place in a live environment.

Know how I know you don't work with anything complicated?


I work with android apps and I have no problems with their stack traces, but stuff like this goes a bit beyond that. Or did I misunderstand your smartass coment?



java.lang.IllegalArgumentException: View not attached to window manager
at android.view.WindowManagerImpl.findViewLocked(WindowManagerImpl.java:3 55)
at android.view.WindowManagerImpl.removeView(WindowManagerImpl.java:200)
at android.view.Window$LocalWindowManager.removeView(Window.java:432)
at android.app.Dialog.dismissDialog(Dialog.java:278)
at android.app.Dialog.access$000(Dialog.java:71)
at android.app.Dialog$1.run(Dialog.java:111)
at android.app.Dialog.dismiss(Dialog.java:268)
at jackass.PainInTheASP'S.shiatty.android.app$1.handleMessage(AspHole.jav a:38)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loop(Looper.java:130)
at android.app.ActivityThread.main(ActivityThread.java:3806)
at java.lang.reflect.Method.invokeNative(Native Method)
at java.lang.reflect.Method.invoke(Method.java:507)
at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit. java:839)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:597)
at dalvik.system.NativeStart.main(Native Method)


/Jackass.
 
2011-12-01 10:13:49 PM
Finding and turning on a logging tool isn't a big deal. It's if this data is actively stored and organized that is a big deal.
 
2011-12-01 10:15:58 PM
PainInTheASP: I work with android apps and I have no problems with their stack traces,

Any barely complex piece of software is going to have a logging facility.
 
2011-12-01 10:21:49 PM
beer4breakfast: PainInTheASP: I work with android apps and I have no problems with their stack traces,

Any barely complex piece of software is going to have a logging facility.


Logging errors and where they have occurred, yes, I understand that. But keystrokes? I'm sorry, but I don't think that those kind of tools have any place in production applications.
 
2011-12-01 10:32:18 PM
PainInTheASP: beer4breakfast: PainInTheASP: I work with android apps and I have no problems with their stack traces,

Any barely complex piece of software is going to have a logging facility.

Logging errors and where they have occurred, yes, I understand that. But keystrokes? I'm sorry, but I don't think that those kind of tools have any place in production applications.


It's a low level debugger for an embedded phone platform. Of course it'll show key strokes. The video I saw also showed the garbage collector freeing memory. Who cares if it's showing to the user what the user is typing in? If I attached a trace to my land line and it showed the numbers as I was pressing them on a separate device should I freak out too? Only if it's shown this data is saved and sent to a third party should anybody be freaking out.
 
2011-12-01 10:49:30 PM
beer4breakfast: PainInTheASP: beer4breakfast: PainInTheASP: I work with android apps and I have no problems with their stack traces,

Any barely complex piece of software is going to have a logging facility.

Logging errors and where they have occurred, yes, I understand that. But keystrokes? I'm sorry, but I don't think that those kind of tools have any place in production applications.

It's a low level debugger for an embedded phone platform. Of course it'll show key strokes. The video I saw also showed the garbage collector freeing memory. Who cares if it's showing to the user what the user is typing in? If I attached a trace to my land line and it showed the numbers as I was pressing them on a separate device should I freak out too? Only if it's shown this data is saved and sent to a third party should anybody be freaking out.


Okay, I think we may be arguing on the same side here. I read a Slashdot article yesterday that said that the data was being shipped back to CarrierIQ. I may be wrong, so here's the linked article with the video:
Slashdot Link (new window)

Wired Link (new window)

According to these articles, the info is being shipped off to CarrierIQ. That means--at the very least--it is susceptible to a man-in-the-middle attack. From the Wired article:

From there, the data - including the content of text messages - is sent to Carrier IQ's servers, in secret.

That tells me that it is being "collected".
 
2011-12-01 10:56:57 PM
rudemix: Wait till hospitals jump on board. If any of the ciq stuff went to phones specifically marketed as fleet phones to hospitals the privacy violations could spell big trouble.

Insurance carriers and agents as well. Anyone who works with PHI and is mobile could be in trouble by using a phone with this app. I am purchasing my first smartphone next week, will be touring the country for a year and was looking for something on the Verizon network that will let me email through encrypted email (which I have through one of my brokerage firms). Now I'm going to look at a non-Android phone. The local company still offers unlimited data plans through Verizon towers with no contract, they have an Android (their high end phone), a Blackberry and "something else" that is mostly for social networking with a full slide-out keyboard. Makes me decision a bit easier not having to worry about the Android.
 
2011-12-01 11:00:27 PM
nyseattitude: KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

This is from the same guy that KarmicDisaster dropped a link for .

His name is Trevor and he has a video demonstrating ciq capturing all data and keystrokes (including https) on his phone. (new window)


It captures the data and stores it, but it isn't clear exactly what is sent back. However, just the fact that the data is captured and stored in hidden (but not encrypted, jeeze?) files on the phone is going to be a problem for the security minded Especially since it apparently captures all your keystrokes which would contain your passwords and data from secure websites (like banking) and just sticks that stuff in files.
 
2011-12-01 11:04:24 PM
According to AT&T "the software data is used to improve service performance."

So not only is it logging private info, but it obviously doesn't work because AT&T's service has sucked forever.
 
2011-12-01 11:12:27 PM
skinink: An Android phone is just one big device for gathering marketing info

Actually the NYT Personal Tech email I got today had a link to instructions on how to get this off your Android, as well as other phones.
 
2011-12-01 11:58:43 PM
Your Average Witty Fark User: Everyone thought he was a joke when he ran, and he's proving he's the only sane elected official.

Well, he graduated Harvard cum laude with a B.A. in Poli Sci...
That makes him more qualified than most politicians currently in office.

OK, sure..the guy was a comedian/actor. But that doesn't mean he doesn't know his sh*t or is some sort of a political lightweight. I think his actions have proved otherwise.
 
2011-12-02 12:26:36 AM
shivashakti: Your Average Witty Fark User: Everyone thought he was a joke when he ran, and he's proving he's the only sane elected official.

Well, he graduated Harvard cum laude with a B.A. in Poli Sci...
That makes him more qualified than most politicians currently in office.

OK, sure..the guy was a comedian/actor. But that doesn't mean he doesn't know his sh*t or is some sort of a political lightweight. I think his actions have proved otherwise.


I'm going to follow the whole Roseanne Barr (new window) thing closely. We might actually do better with comedians in office than lawyers.
 
2011-12-02 12:51:35 AM
MaxxLarge: I really dig having that dude as my Senator. For the first time in my life, I actually feel like I'm accurately represented in Congress.

Were you not fond of Paul Wellstone then?
 
2011-12-02 12:59:43 AM
shivashakti: Your Average Witty Fark User: Everyone thought he was a joke when he ran, and he's proving he's the only sane elected official.

Well, he graduated Harvard cum laude with a B.A. in Poli Sci...
That makes him more qualified than most politicians currently in office.

OK, sure..the guy was a comedian/actor. But that doesn't mean he doesn't know his sh*t or is some sort of a political lightweight. I think his actions have proved otherwise.


Don't get me wrong- I wish he represented me. I like him. He knows his stuff and his sharp too.
 
2011-12-02 01:30:27 AM
Clowns are a Ten: He's a co-sponsor of PROTECT IP.

What. The. Fark.

What the fark is wrong with all the supposed "Liberals" in congress lately?


Because he came out of the Hollywood environment where everything is about protecting their own interests above all else. I'm sure he still gets residual checks and would like to see them coming throughout eternity.
 
2011-12-02 02:04:50 AM
KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

Would that make sense? I mean, the carrier has to be on it, right? And the texts pass through the carrier ANYWAY.

If the carrier wanted to do nothing more than copy your texts, call destinations and whatnot, they already have that info, and without double transmitting the data from the device.
 
2011-12-02 02:09:19 AM
oldebayer: skinink: An Android phone is just one big device for gathering marketing info

Actually the NYT Personal Tech email I got today had a link to instructions on how to get this off your Android, as well as other phones.


So... why don't you share with the class?
 
2011-12-02 02:46:51 AM
"All seven of us WP users" would like all you ifanbois and Fandroids to know our mobile OS doesn't have this bullshiat like yours.
 
2011-12-02 02:52:13 AM
erewhon: KarmicDisaster: They are saying that it transmits a copy of all of your texts to them, not sure if that is true or not.

Would that make sense? I mean, the carrier has to be on it, right? And the texts pass through the carrier ANYWAY.

If the carrier wanted to do nothing more than copy your texts, call destinations and whatnot, they already have that info, and without double transmitting the data from the device.


I heard it also transmits data back to them while you are using wifi
 
2011-12-02 07:18:35 AM
Federal Wiretap Law, Title 18, Part 2, chapter 119, § 2510, Definitions:

(some info skipped)

"(4) "intercept" means the aural or other acquisition of the contents of any wire, electronic, or oral communication through the use of any electronic, mechanical, or other device.[1]
(5) "electronic, mechanical, or other device" means any device or apparatus which can be used to intercept a wire, oral, or electronic communication other than-

(a) any telephone or telegraph instrument, equipment or facility, or any component thereof,
(i) furnished to the subscriber or user by a provider of wire or electronic communication service in the ordinary course of its business and being used by the subscriber or user in the ordinary course of its business or furnished by such subscriber or user for connection to the facilities of such service and used in the ordinary course of its business; or
(ii) being used by a provider of wire or electronic communication service in the ordinary course of its business, or by an investigative or law enforcement officer in the ordinary course of his duties;"

So that essentially says that if your employer supplies you with your phone or email, you have no right to an expectation of privacy.

(12) "electronic communication" means any transfer of signs, signals, writing, images, sounds, data, or intelligence of any nature transmitted in whole or in part by a wire, radio, electromagnetic, photoelectronic or photooptical system that affects interstate or foreign commerce, but does not include-"

Now the fun part: § 2511:
"§ 2511. Interception and disclosure of wire, oral, or electronic communications prohibited
(1) Except as otherwise specifically provided in this chapter any person who-
(a) intentionally intercepts, endeavors to intercept, or procures any other person to intercept or endeavor to intercept, any wire, oral, or electronic communication;
(b) intentionally uses, endeavors to use, or procures any other person to use or endeavor to use any electronic, mechanical, or other device to intercept any oral communication when- "

(some skipped)

"shall be punished as provided in subsection (4) or shall be subject to suit as provided in subsection (5). "

If you read on, you'll find that there are, of course, exceptions to situations where you're aware you're being recorded or have reasonable expectations of such. For example, if you call a police department, even if they don't TELL you you're being recorded, it is reasonable to assume that you will be (can't remember the court case off the top, but it's out there). Now, if CIQ or Sprint or whoever had given you the option to NOT be tracked, to not have text messages logged, and you said, explicitly, that it's OK for them to do all that, you don't have a pot to piss in. However as noted by the person in the video, none of them have in their license any mention of CIQ. Also, there is no mention made regarding contents of text messages. Not a sausage.

I'd lay pretty good odds this goes to full on class action, and that CIQ gets thrown under the bus. The carriers knew full well what was going on, and deliberately withheld that information, but there's not an ice cube's chance in hell Verizon or anyone else will see so much as a dime in fines.
 
2011-12-02 08:30:48 AM
unchellmatt: Federal Wiretap Law, Title 18, Part 2, chapter 119, § 2510, Definitions:

(some info skipped)

"(4) "intercept" means the aural or other acquisition of the contents of any wire, electronic, or oral communication through the use of any electronic, mechanical, or other device.[1]
(5) "electronic, mechanical, or other device" means any device or apparatus which can be used to intercept a wire, oral, or electronic communication other than-

(a) any telephone or telegraph instrument, equipment or facility, or any component thereof,
(i) furnished to the subscriber or user by a provider of wire or electronic communication service in the ordinary course of its business and being used by the subscriber or user in the ordinary course of its business or furnished by such subscriber or user for connection to the facilities of such service and used in the ordinary course of its business; or
(ii) being used by a provider of wire or electronic communication service in the ordinary course of its business, or by an investigative or law enforcement officer in the ordinary course of his duties;"

So that essentially says that if your employer supplies you with your phone or email, you have no right to an expectation of privacy.

(12) "electronic communication" means any transfer of signs, signals, writing, images, sounds, data, or intelligence of any nature transmitted in whole or in part by a wire, radio, electromagnetic, photoelectronic or photooptical system that affects interstate or foreign commerce, but does not include-"

Now the fun part: § 2511:
"§ 2511. Interception and disclosure of wire, oral, or electronic communications prohibited
(1) Except as otherwise specifically provided in this chapter any person who-
(a) intentionally intercepts, endeavors to intercept, or procures any other person to intercept or endeavor to intercept, any wire, oral, or electronic communication;
(b) intentionally uses, endeavors to use, or procures any other person to use or endeavor to use any electronic, mechanical, or other device to intercept any oral communication when- "

(some skipped)

"shall be punished as provided in subsection (4) or shall be subject to suit as provided in subsection (5). "

If you read on, you'll find that there are, of course, exceptions to situations where you're aware you're being recorded or have reasonable expectations of such. For example, if you call a police department, even if they don't TELL you you're being recorded, it is reasonable to assume that you will be (can't remember the court case off the top, but it's out there). Now, if CIQ or Sprint or whoever had given you the option to NOT be tracked, to not have text messages logged, and you said, explicitly, that it's OK for them to do all that, you don't have a pot to piss in. However as noted by the person in the video, none of them have in their license any mention of CIQ. Also, there is no mention made regarding contents of text messages. Not a sausage.

I'd lay pretty good odds this goes to full on class action, and that CIQ gets thrown under the bus. The carriers knew full well what was going on, and deliberately withheld that information, but there's not an ice cube's chance in hell Verizon or anyone else will see so much as a dime in fines.


Sacrificial lamb. It happens all the time.

Odd coincidence, I was bullshiatting about a business plan the other day, that addressed this scenario.
 
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