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(Telegraph) Interesting The head of one of Europe's largest information technology services companies says email is "outdated" and plans to stop its use   (telegraph.co.uk) divider line 30
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1442 clicks; posted to Business » on 29 Nov 2011 at 9:39 AM   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»   |    Get this fabulous T-Shirt and impress the methane out of your friends! shirt it!



30 Comments   (+0 »)
   
 
2011-11-29 12:52:30 AM
Let me guess. Facebook?
 
2011-11-29 08:00:58 AM
Email is one of the best forms of communication! One of its biggest strengths is that it's an asymmetric form of communication.

Speaking to me, using the phone, or messenger type programs all require that both of us are available to communicate at the same time. This isn't so with email. If you need to notify me of some information, fire off an email and I'll read it when I get a minute.

If it's vital that I hear it immediately, by all means phone me up or stop by my cube, but 90% of the information I get isn't immediately vital and email is the perfect form of communication to pass it to me.
 
2011-11-29 09:11:44 AM
He sounds like a visionary that needs glasses.
 
2011-11-29 09:19:46 AM
I don't see email going away, but I see its use eroding. Heck that's already been happening for years now and business is increasingly moving to CRM systems which run parallel to email communications.

SMTP/POP3 are 1970s technology, the whole cleartext thing is a real problem with all the privacy regulations that certain industries have to adhere to, and secure email has no standardized protocol.
 
2011-11-29 09:40:09 AM
Marcus Aurelius: He sounds like a visionary that needs glasses.

He's got them:

www.oecd.org

But, obviously, they are the douchebaggy "Ah ahm so much smarter than you non
French-a types-a" glasses that don't do anything but make you look like a pretentious
ass.
 
2011-11-29 09:50:49 AM
Ah, I see. It's against inter-office chit-chat, and attention disorder.

"We have now reached crazy situations where employees go to a meeting, continue to send emails and then ask colleagues present to send them an email to know what was said during that meeting"

Yeah, I can tell you - almost every student I teach wants everything online - so that they can ignore it. I am about to go to transparencies and recording my owl lectures so that I can take the exams from the lectures (and the more obscure parts of the book readings)

/yes, you can get an A in this class - come to classes, take notes and do the readings BEFOREHAND.
 
2011-11-29 09:52:14 AM
Since he prefers the spoken word, I guess his company doesn't need to document anything. Must be nice.

And if the spoken word is what he's going for, why does he also suggest texting him?
 
2011-11-29 09:55:41 AM
I will often return phone calls with e-mails. Because I like the paper trail.
 
2011-11-29 09:56:51 AM
Which sounds better- The email you sent on 10/31 shows the new tps format goals

Line 237 of our IM session log on 10/31 shows the new tps format goals

I think they both have a place, but email is organized and documented nicely. IM is good for asking the guy in the corner cube if the hot new chick is at the water cooler
 
2011-11-29 10:00:11 AM
Kyro: I will often return phone calls with e-mails. Because I like the paper trail.

I can't search my phone calls. I know you don't give a shiat when I tell you that the schedule isn't physically possible, or that the change you've requested will cost a week's time.

And when you're asking why it's not done and claiming that I never told you anything of the sort, I know you don't give a shiat that I can pull it up and show you exactly when and where I said it.

But *I* need to know that it happened, or I'd go insane.
 
2011-11-29 10:11:49 AM
E-Mail may diminish in use, but he'd have to be on something prescription strength to believe it can be removed from most office communications in the next decade.
 
2011-11-29 10:14:57 AM
Kyro: I will often return phone calls with e-mails. Because I like the paper trail.

Yes, the phone is much closer to becoming an outmoded form of business communication than anything else. It has its uses but most things can be handled via IM or email and don't need a 10 minute phone call, complete with small talk.
 
2011-11-29 10:16:06 AM
BurnShrike: One of its biggest strengths is that it's an asymmetric form of communication.

It's also the cheapest form of archiving out there. At work we have to deal with pathological liars and sociopaths on occasion*; e-mail deters them from accusing me of saying things I didn't say.

*No, I don't work in a mental health facility or public high school. I work in private sector.
 
2011-11-29 10:23:16 AM
Where do these idiots come from and why are they being paid 10X what I make?
 
2011-11-29 10:35:18 AM
FTFA: The younger generation have already all but scrapped the email, with only 11 per cent of 11 to 19 year-olds using it, according to silicon.fr, and online social networking is now more popular than email and search.

So because 11 to 19 year-olds don't have to worry about document retention policies or paper trails, we should absolutely get rid of email for business. Got it.
 
2011-11-29 10:38:40 AM
Anything worth saying can be said in 140 or fewer characters.
 
2011-11-29 10:49:39 AM
Since I once got called on the carpet by a superior officer in the AF for failing to use two spaces after a period in my emails, I'm getting a kick out of this guy's asshattery.
 
2011-11-29 10:49:59 AM
Email is certainly abused where I work, it's become a bit of a joke. I had to ask for an additional email address and specify that only emails that actually involve what I do go there. My main box is filled with crap and CC's that I have no business being included in.

But there is also this notion that if it's not in an email, it never happened. The culture makes it so you have to send an email for everything. I stop people mid conversation and ask them to email me, which I hate, but I have little choice. If I act on anything from the conversation and the other person comes down with amnesia, I'm left holding the bag.
 
2011-11-29 10:50:33 AM
going from email to instant chat is the most retarded thing I've ever heard.

"We have now reached crazy situations where employees go to a meeting, continue to send emails and then ask colleagues present to send them an email to know what was said during that meeting," he told 20 Minutes news website.

moving to instant chat won't solve this problem

/just use a farking phone if you want to improve productivity
 
2011-11-29 11:04:20 AM
HotWingConspiracy: But there is also this notion that if it's not in an email, it never happened. The culture makes it so you have to send an email for everything. I stop people mid conversation and ask them to email me, which I hate, but I have little choice. If I act on anything from the conversation and the other person comes down with amnesia, I'm left holding the bag.

Yup.
 
2011-11-29 11:17:00 AM
pkellmey: E-Mail may diminish in use, but he'd have to be on something prescription strength to believe it can be removed from most office communications in the next decade.

Most offices still have fax machines, ffs.
 
2011-11-29 11:25:05 AM
AcneVulgaris: pkellmey: E-Mail may diminish in use, but he'd have to be on something prescription strength to believe it can be removed from most office communications in the next decade.

Most offices still have fax machines, ffs.


We've got one on each floor. They should be abolished.
 
2011-11-29 11:45:13 AM
make me some tea: AcneVulgaris: pkellmey: E-Mail may diminish in use, but he'd have to be on something prescription strength to believe it can be removed from most office communications in the next decade.

Most offices still have fax machines, ffs.

We've got one on each floor. They should be abolished.


The fax machines in our offices literally have a layer of dust on them. One office over, they use them every day because their documents have images in them that make the files too large to be sent through normal e-mail size-limited exchanges. E-Mail systems still need some fixes as well.
 
2011-11-29 12:15:42 PM
pkellmey: make me some tea: AcneVulgaris: pkellmey: E-Mail may diminish in use, but he'd have to be on something prescription strength to believe it can be removed from most office communications in the next decade.

Most offices still have fax machines, ffs.

We've got one on each floor. They should be abolished.

The fax machines in our offices literally have a layer of dust on them. One office over, they use them every day because their documents have images in them that make the files too large to be sent through normal e-mail size-limited exchanges. E-Mail systems still need some fixes as well.


Yup, we have the same problem. People try to send 50MB in scanned PDFs sometimes and obviously it's rejected, so they just fax it instead. We also have brokers who are so old they don't actually own computers so they still do all their business via fax.
 
2011-11-29 12:59:38 PM
The problem sounds like he needs a better spam-filter and some business processes and guidelines for the correct use of mail not a replacement for mail. It will likely be especially hard with those who do business with the outside world.
 
2011-11-29 01:16:53 PM
BurnShrike: Speaking to me, using the phone, or messenger type programs all require that both of us are available to communicate at the same time. This isn't so with email. If you need to notify me of some information, fire off an email and I'll read it when I get a minute.

Wait wut? "Messenger type" programs don't require you to be available. 90% of my communication is via Instant Messaging or SMS. I have conversations lasting days in such tools and its much more efficient.

/ignores the vast majority of my e-mail
 
2011-11-29 02:51:46 PM
I work evenings, so many of my emails are sent to people who won't read them until the following morning. I doubt they would want me to phone them at home, or IM with me while they're trying to have a personal life.

/9-to-5-ers have no clue what goes on during the 15 hours a day they're not around.
 
2011-11-29 03:17:26 PM
bravian: BurnShrike: Speaking to me, using the phone, or messenger type programs all require that both of us are available to communicate at the same time. This isn't so with email. If you need to notify me of some information, fire off an email and I'll read it when I get a minute.

Wait wut? "Messenger type" programs don't require you to be available. 90% of my communication is via Instant Messaging or SMS. I have conversations lasting days in such tools and its much more efficient.

/ignores the vast majority of my e-mail


A threaded email system though isn't any different than a chat system. Yes it has more headers and stuff at the top, but a bunch of one or two line threaded emails viewed in GMail look a lot like a google chat.

I'd argue you likely use chat because everyone in the office has figured out how to spam up your email box, but has not yet figured out how that IM client works. When admin assistants realize they can mass broadcast IMs about various crap, your chat window organizer is going to the same hell your inbox already is.
 
2011-11-29 05:06:04 PM
If I didn't get 40 power points of dogs barking Jingle Bells, I don't know what I'd do.
 
2011-11-30 03:48:56 PM
I know it is shallow but I do not trust anyone not smart enough to comb thier hair.

Einstine was the first last and only.
Hawking can't even move his freaking arms and his hair is usually somewhat neat.
 
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