Well, there's a shocker. Maybe if you're "too big to fail" and have so many layers of bureaucracy that fixing even the simplest errors nearly requires an act of Congress, it's time to start downsizing a bit.

It took over two years for BOA to take the lien off my house after I repaid them. I guess I should feel lucky they didn't foreclose on the house because I wasn't making payments on the paid off loan.

For Farks sake, why are they still in business?!?!

I absolutely fear either of my current house loans (don't ask) being sold off to BofA. I guarantee I will refinance with another institution as fast as humanly possible if it occurs. BofA and Chase seem to constantly shiat on their customers, yet they remain in business. It's mindboggling.

I sent BoA a 15,000$ check, which they posted as $1,500. If you don't straighten it out within 60 days, you lose the money. I got the note 30 days in and it took me 20 days to figure out who to talk to. Some guy figured it out after walking around the Giannini building in SF, asking the data entry clerks.

The next week, a VP called me and talked to me about it. I gave her the good guy's name and told her they need to fire everyone else that I talked to (I was taking names) She asked, "Are you going to continue to bank with Bank of America." I said, "You must be kidding."

Been banking at a small bank ever since. If they make a mistake, I can drive to their office and actually talk to someone. They have not made mistakes. I guess it's harder to screw over people in your neighborhood.

Contents Under Pressure:

Been banking at a small bank ever since. If they make a mistake, I can drive to their office and actually talk to someone. They have not made mistakes. I guess it's harder to screw over people in your neighborhood.

And that is why BoA and other large banks has been able to get away with so much. They are so huge, that no one in the company has any accountability. All employees are protected by the anonymity of the corporation.

Dog Welder: I absolutely fear either of my current house loans (don't ask) being sold off to BofA. I guarantee I will refinance with another institution as fast as humanly possible if it occurs. BofA and Chase seem to constantly shiat on their customers, yet they remain in business. It's mindboggling.

My mortgage was with PNC and they were great to work with but they sold it to a bank that became B of A. Every month like clock work we would get letters and phone calls about not receiving payment about 5 to 7 days before the payment was due. Credit union had a deal and we jumped.

I had a line of credit with BoA from about 4 years ago. I never missed a payment, but when my wife lost her job, things got tight. This past summer I started working with my creditors to get lower interest rates. BoA said they would only do it if I worked with a credit counselling service. They even gave me a list of companies they work with. I contacted one of them and all my creditors got on-board with the new rates and lower payments. The last creditor that was needed to activate the program was BoA...and they said no. In addition to that, they closed out my line of credit and gave me 3 months to pay it all off or they would report it as non-payment to the credit agencies, ruining my credit score. Through some quick thinking and some help from family, I was able to pay them off. I mailed in my last payment with a very creatively-worded letter concerning my opinion of BoA. All of them can rot in hell.

Cheron: Dog Welder: I absolutely fear either of my current house loans (don't ask) being sold off to BofA. I guarantee I will refinance with another institution as fast as humanly possible if it occurs. BofA and Chase seem to constantly shiat on their customers, yet they remain in business. It's mindboggling.

My mortgage was with PNC and they were great to work with but they sold it to a bank that became B of A. Every month like clock work we would get letters and phone calls about not receiving payment about 5 to 7 days before the payment was due. Credit union had a deal and we jumped.

I had some issues with PNC after I moved here and dumped them. Of course, that was 14 years ago, so I would hope some of their policies have changed for the better. I've just had no reason to leave my current bank, or move any of my mortgages around.

Its good, that on Fark, the headline has to have no connection at all to the article. In fact, the further the Fark headline is from the contents of the article, the better the outrage.

BofA did something similar to me. i had a home equity line of credit with them, one they had taken over from Countrywide. It had a 5-year draw and 10-year payoff with no penalty for early payoff. I used it to borrow some money. 5Years go by and I can no longer borrow any additional money. One year later I call them for a payoff amount and then pay it off. The next month i get a bill for $1. I asked them about the $1. They said it was a service fee to keep the account open. That sometimes people want to keep the line of credit open rather than pay it off. I asked the representative what is was about the word "payoff" that they did not understand/ Why would i want to keep open a line of credit on which i could no longer borrow? I told the representative i thought it was more about if BofA can get 1o million people to pay$1 then they make $10 million. Moral of story -- keep an eye on BofA.

Wow. This is amazing. And sad. Because up to now, everything I'd read about BoA indicated that it's a sharp, responsive, compassionate and expertly managed company, one that wouldn't screw over an earnest, hard-working customer for all the tea in china.
But this episode might just force me to reconsider that opinion.

Banked with Compass for a couple of years and I had some accounts with UFCU in Austin. In 2003 I closed all my Compass accounts. It was the best decision I ever made.

I remember one time I was traveling on work. I'd been on the road for most of the month and had run up a bunch on the credit card. The car rental place said my card was maxed out. I called UFCU and told them about it and they said "Here's a $500 extension." No transferring to another office, no waiting, just re-run the card and thanks for banking with us.

UFCU also manages to have the lowest car loans when I call and tell them what the other banks are offering. I've moved away from Austin now and it's become a pain to make deposits, but I'm going to stick with them for the foreseeable future.