timujin: Didn't their stock fall about 34% today when that news came out?

Yeah, that was greenlit earlier today. Apparently, it's Netflix day.

I'm one of those 800,000 people.

It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

So they raised their prices, cut their services, and lost subscribers.

I'm no fancy accountant, but I can see how one could make money like that.

MrEricSir: I'm one of those 800,000 people.

It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

Perhaps more people would be treated like adults if they acted like it instead of whiny, petulant, impatient two-year-olds.

I stayed with them. I don't rent DVD's, so I actually got a price cut with the recent shenaningans. Even if I were paying $16/month for streaming only, it's still a better deal than every (legal) alternative.

MrEricSir: I'm one of those 800,000 people.

It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

Netflix is going to run out of adults?

TsukasaK: Perhaps more people would be treated like adults if they acted like it instead of whiny, petulant, impatient two-year-olds.

Yes, it's certainly "whiny" to be pissed off when someone lies and makes dumb excuses for their mistakes.

Teufelaffe: Netflix is going to run out of adults?

Eventually. They already burned through 1/10000 of the world's population or so!

TsukasaK: MrEricSir: I'm one of those 800,000 people.

It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

Perhaps more people would be treated like adults if they acted like it instead of whiny, petulant, impatient two-year-olds.

I stayed with them. I don't rent DVD's, so I actually got a price cut with the recent shenaningans. Even if I were paying $16/month for streaming only, it's still a better deal than every (legal) alternative.

Back when they started, Netflix did not charge for online content.

Find me another service that gives you unlimited streaming and virtually an unlimited amount of DVDs by mail per month for under $20 or so a month.

Because I've looked around and I can't find any. I still think Netflix is a steal, and their only two real options about raising their price was A) raise prices or B) go bankrupt.

I'm keeping them. I'll cancel my gamefly before I cancel Netflix.

MrEricSir: I'm one of those 800,000 people.

It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

I'm not emotional about my media services. I look at it at face value: unlimited streaming for $8, sure, it works on my Android phone, iPad, and PCs. Convenient.

1-at-a-time DVDs for $8, yeah, because it's convenient. Nothing bugs me more than another errand like stopping at a Redbox. $8 to watch on my terms is great.

What did I used to pay? Well, that's irrelevant now, isn't it? It was a great deal before, and it's fair now. Gas used to be $0.10. Whatever.

The amount of butthurt displayed by the vocal Netflix customers the last few months was ridiculous. Free markets are just that. They have demonstrated that they made the right decision. Who the fark cares about the stock price? They already sold that stock and have the money.

StoPPeRmobile: Back when they started, Netflix did not charge for online content.

Yes they did. They charged $9/mo for it, and you got a free DVD 1 at a time. Yes, I realize that's not how they worded it.

Also, buy-one-get-one-free is really the same as buying two at half price. I know it sounds crazy, but it's for reals.

Arctic Phoenix: Find me another service that gives you unlimited streaming and virtually an unlimited amount of DVDs by mail per month for under $20 or so a month.

Because I've looked around and I can't find any. I still think Netflix is a steal, and their only two real options about raising their price was A) raise prices or B) go bankrupt.

I'm keeping them. I'll cancel my gamefly before I cancel Netflix.

Same here. There's another element in my town that makes keeping Netflix about the only option. There are no video stores here. None. Movie Gallery, bankrupt. Hastings, closed their doors. So it's either head down to the grocery store and cycle through the crappy selection of DVD's they have in a Redbox or have them sent to my door via Netflix.

With no more TV than we watch, the online content is excellent for the wife and I, even more so for the kids with all the Nickelodeon, a good selection of Disney and third party cartoons and shows.

We're talking legal options, anyway. I'd rather keep it legal than not, especially for less than $20 a month. You'll catch me downloading some things...comics or TV shows not available online, but for everything else, I'll keep my red envelopes.

StoPPeRmobile: Back when they started, Netflix did not charge for online content.

Back when they started, they had a handful of movies and TV shows to choose from compared to what they have now, and streaming quality was not as good, and I could only use their streaming on a few platforms. Now that you have a bigger selection, higher quality, and a bigger selection of devices to stream on, Watch Instantly is a more valuable product. Why shouldn't they charge more for it?

I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

Fo sho, subby, fo sho!

waterrockets: I'm not emotional about my media services. I look at it at face value: unlimited streaming for $8, sure, it works on my Android phone, iPad, and PCs. Convenient.

If the CEO is going to send a bunch of corporate double-speak into my inbox, I'm going to disassociate myself from that company. I don't care who it is or what they're offering, I have a zero tolerance policy for bullshiat.

I don't get why people who cancelled netflix are "whiny little biatches". I cancelled my account because after about a year I had already watched most everything that there was on the service - which aside from documentaries and tv isn't much. I no longer saw the value in the service so I cancelled. I guess that makes me a whiny little biatch.

MrEricSir: waterrockets: I'm not emotional about my media services. I look at it at face value: unlimited streaming for $8, sure, it works on my Android phone, iPad, and PCs. Convenient.

If the CEO is going to send a bunch of corporate double-speak into my inbox, I'm going to disassociate myself from that company. I don't care who it is or what they're offering, I have a zero tolerance policy for bullshiat.

^ and what he said.

MrEricSir: It wasn't the price hike that made me leave, it was the CEO's jackass behavior. If you don't treat your customers like adults, pretty soon you won't have any.

Newsflash: It's cheaper to churn .8M customers than it is to invest in a non-wacky business decision. Anecdotes aside, if they get their shiat together most of those folks will come crawling back.

MrEricSir: If the CEO is going to send a bunch of corporate double-speak into my inbox, I'm going to disassociate myself from that company. I don't care who it is or what they're offering, I have a zero tolerance policy for bullshiat.

I refuse to partake of any business run by a CEO who has silly hair. If he wants to be so irresponsible as to have a strange haircut, then I know that I can't trust him with my money. I don't care what service they're selling, or how quality it is, I have a zero tolerance policy for silly hair.

Summer Glau's Love Slave: So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

You say that as if you don't think it's possible to double your price, lose half your customers, and keep the same amount of revenue. 1 = 1/2 * 2 (Those aren't the exact ratios... I'm sure they lost way less than half and the price increase wasn't quite double)

Stock price doesn't necessarily affect (or necessarily reflect) revenue.

keepitcherry: I don't get why people who cancelled netflix are "whiny little biatches". I cancelled my account because after about a year I had already watched most everything that there was on the service - which aside from documentaries and tv isn't much. I no longer saw the value in the service so I cancelled. I guess that makes me a whiny little biatch.

MrEricSir: waterrockets: I'm not emotional about my media services. I look at it at face value: unlimited streaming for $8, sure, it works on my Android phone, iPad, and PCs. Convenient.

If the CEO is going to send a bunch of corporate double-speak into my inbox, I'm going to disassociate myself from that company. I don't care who it is or what they're offering, I have a zero tolerance policy for bullshiat.

^^^^^^^^
This is the whinny little biatch that he was speaking of.

its as though the people who are most outraged about the Netflix prices changes have never dealt with a cable company. My monthly cost goes up from $19 to $23? Fine by me, because the alternative is watching my cable bill start at $60 and creep to $100 within 2 years.

redpanda2: I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

This. I'm finally caught up on Fringe, and after several years, I've finally run out of all the old, the esoteric and the foreign titles Netflix was good at providing.

Bottom line: Netflix by mail is a poor choice if you are mainly interested in new releases (was hoping all you DVD ship-jumpers would have freed up the supply, but nope), and Netflix streaming still primarily consists of movies that have been on TV a dozen times, and TV reruns. I can watch all that with Comcast's on-demand service, and Redbox new releases.

They've gotten plenty of my money over the years, but they didn't/couldn't adapt, so now they will die.

keepitcherry: I don't get why people who cancelled netflix are "whiny little biatches". I cancelled my account because after about a year I had already watched most everything that there was on the service - which aside from documentaries and tv isn't much. I no longer saw the value in the service so I cancelled. I guess that makes me a whiny little biatch.

No, you're fine. There's plenty of people who did, though. There's also plenty of people to kept paying higher prices and still whined about it a lot.

It's either worth it to you, or it's not. It's worth it to me right now because they just added a crapload of new episodes and shows I haven't seen yet.

After that, I'm really not sure. It was getting to be less useful to me. $8/mo for a whole crapload of content playable on 5 different devices in my house is nothing to whine about. Might not be quite worth it, but not something to whine about.

I already had Amazon Prime and was headed out the door anyway. When Netflix increased their prices, my opinion went from "hey, this is a cool thing to have on evenings when I don't have anything else to do," to "I don't really need to watch this stuff at this price."

About 85% of Netflix's catalog had no interest to me, and very little streaming had interest to me at all (I'm not a Star Trek fan, sorry). It just wasn't worth the money. I'd rather do something else than to force myself to watch crap just to justify my expenditures.

/hey! look! we have this low-budget film for streaming free! It has earned one star in every review! Hooray!

TsukasaK: I stayed with them. I don't rent DVD's, so I actually got a price cut with the recent shenaningans. Even if I were paying $16/month for streaming only, it's still a better deal than every (legal) alternative.

Their back-end costs for DVD rentals aren't changing. Their back-end costs for streaming are increasing by a factor of 10. Will that $8 streaming service you're getting now still be a better deal when it's priced at $80?

The studios are trying to push streaming services into the price range of cable subscriptions by gouging Netflix on the back-end. For Netflix to stay afloat, they're going to have to pass that on to their customers.

How DARE companies like Netflix and Bank of America institute a charge for services rendered.

redpanda2: I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

I'm in season 5 myself (never watched during initial run).

I ditched cable last December and now use Netflix and Hulu for the time being via the Xbox 360. And Hulu will likely be dumped again soon; just not current shows I want to watch and a lot of the previous seasons of the shows I like are on Netflix. $16 a month (drop to $8 after the ditching Hulu too) as compared to the $40-$50 I was paying Comcast to rip me off for cable.

Summer Glau's Love Slave: So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

$8 streaming isn't viable in the long term when the studios are hiking streaming prices by 10x. The market understands that things are going to get a lot worse for Netflix in coming months.

CalamitousCrasher: redpanda2: I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

I'm in season 5 myself (never watched during initial run).

DS9 is my favorite ST show by a pretty huge margin.

roothog: TsukasaK: I stayed with them. I don't rent DVD's, so I actually got a price cut with the recent shenaningans. Even if I were paying $16/month for streaming only, it's still a better deal than every (legal) alternative.

Their back-end costs for DVD rentals aren't changing. Their back-end costs for streaming are increasing by a factor of 10. Will that $8 streaming service you're getting now still be a better deal when it's priced at $80?

The studios are trying to push streaming services into the price range of cable subscriptions by gouging Netflix on the back-end. For Netflix to stay afloat, they're going to have to pass that on to their customers.

Then why don't people complain to the movie studios that are causing the rape, rather than the messenger, Netflix? They're just trying to stay in business and make a profit.

roothog: Summer Glau's Love Slave: So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

$8 streaming isn't viable in the long term when the studios are hiking streaming prices by 10x. The market understands that things are going to get a lot worse for Netflix in coming months.

Then I'll worry about it when it hits $80. But for now, I'll keep it.

Meh. The price hike actually saved me about $5 a month. And they still have enough shiat I haven't seen, but want to see that I'll be fine for the forseeable future. I look at it this way - a recent release rental is about $5. Or $2-$3 for a tv episode. Since I cancelled the cable I figure catching up on old shiat is waaaaaaay more affordable.

whizbangthedirtfarmer: /hey! look! we have this low-budget film for streaming free! It has earned one star in every review! Hooray!

I was happy to see that they had Manos: The Hands of Fate available streaming. You can follow that up with Monsters-a-Go-Go.

nodubs: Then why don't people complain to the movie studios that are causing the rape, rather than the messenger, Netflix? They're just trying to stay in business and make a profit.

Because the studios don't care what people say.

Funbags: redpanda2: I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

This. I'm finally caught up on Fringe, and after several years, I've finally run out of all the old, the esoteric and the foreign titles Netflix was good at providing.

Bottom line: Netflix by mail is a poor choice if you are mainly interested in new releases (was hoping all you DVD ship-jumpers would have freed up the supply, but nope), and Netflix streaming still primarily consists of movies that have been on TV a dozen times, and TV reruns. I can watch all that with Comcast's on-demand service, and Redbox new releases.

They've gotten plenty of my money over the years, but they didn't/couldn't adapt, so now they will die.

Actually, I meant that the opposite way. I have 60-odd items in my instant queue, many of which are multi-season tv shows. But to each his own.

sprawl15: CalamitousCrasher: redpanda2: I'm up to season 3 in DS9. I'll cancel my subscription when I run out of stuff to watch.

I'm in season 5 myself (never watched during initial run).

DS9 is my favorite ST show by a pretty huge margin.

I hated it during the first season, but I really started to enjoy it during season 2 and at the start of season 3. Now I love it. It is actually hard for me to say I have a fave Trek series. I enjoy them all in different ways and equally as well. Yes, even Enterprise.. which was the first series I watched on Netflix after all the series came out.

redpanda2: Actually, I meant that the opposite way. I have 60-odd items in my instant queue, many of which are multi-season tv shows. But to each his own.

I've had a bad experience streaming long-running TV shows. Once they hit 100+ episodes, my queue would still only list 100 episodes, seemingly chosen randomly.

Raug the Dwarf: roothog: Summer Glau's Love Slave: So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

$8 streaming isn't viable in the long term when the studios are hiking streaming prices by 10x. The market understands that things are going to get a lot worse for Netflix in coming months.

Then I'll worry about it when it hits $80. But for now, I'll keep it.

By "market", I meant the stock market, not the consumer market. I was commenting on why the stock price was tanking even though the company's earnings rose. Investors are becoming wary that the Netflix business model is no longer viable.

MrEricSir: waterrockets: I'm not emotional about my media services. I look at it at face value: unlimited streaming for $8, sure, it works on my Android phone, iPad, and PCs. Convenient.

If the CEO is going to send a bunch of corporate double-speak into my inbox, I'm going to disassociate myself from that company. I don't care who it is or what they're offering, I have a zero tolerance policy for bullshiat.

I stopped listening to anything a CEO says a loooong time ago. None of them impress me.

Raug the Dwarf: roothog: Summer Glau's Love Slave: So. Netflix has hit on a business model wherein they can actually make more money with less customers and a greatly devaluated stock price.

Right.

$8 streaming isn't viable in the long term when the studios are hiking streaming prices by 10x. The market understands that things are going to get a lot worse for Netflix in coming months.

Then I'll worry about it when it hits $80. But for now, I'll keep it.

Then it's time to worry... Netflix shares fell $41.61 to $77.23 in late afternoon trading Tuesday. The stock is down from more than $300 just 3 ½ months ago. (new window)