Don't own an iPhone in Brooklyn. Simple.

ecmoRandomNumbers: Don't own an iPhone in Brooklyn. Simple.

Apple makes it easier by refusing to sell to people in NYC.

Kyosuke: If there's no police report, then it didn't happen. That's why police reports exist.

Yeah, but she does have a point that the report was going to be useless and time consuming. She probably never expected it to show up like this.

Look, no police report, any asshole could call in and say "My phone was stolen", and get a new phone when they actually did something like drop it in the crapper or run over it with their car.

What the hell does she expect?

Actually filing a police report is generally required for insurance purposes to replace anything broken or stolen out of a car. You are showing you did your due dilligence.

If she had filed a police report when the phone was stolen then she probably could have had the police contact Apple.

Oddly enough if you are mugged you generally call the police. She probably left the phone at a bar.

allthebetter: Lol, I actually work for att&t in the cancelations department...kick...etc..

It really is amazing how mnay people open 5 lines with att&t buying 5 iphones, and mysteriously they are having to move to india 4 days later. so they call and cancel the acct

I left them in 2006(Cingular) and I had a lady call me in screaming she wanted a new phone, because she was frying chicken and dropped the phone in the grease, and the batter blew up and the acid scarred the pot.

She wanted a new phone, a new pot, and money for a new chicken, becase we had ruined her dinner.

I wonder if sites like Consumerist and "consumer advocate" journalism on TV news is making people think that you don't have to go through any sort of channel or follow company policy to address an issue -- rather, just make noise and go the media with something, and you will be given exactly what you want.

Kyosuke: firefly212: She couldn't be bothered to fill out a police report or attempt to ID the robber, but now she wants a phone?

If there's no police report, then it didn't happen. That's why police reports exist.

Oh, a Consumerist link. Makes sense somehow.

This! Consumerist is more of an editorial blog than a credible source of news.

theflatline: allthebetter: Lol, I actually work for att&t in the cancelations department...kick...etc..

It really is amazing how mnay people open 5 lines with att&t buying 5 iphones, and mysteriously they are having to move to india 4 days later. so they call and cancel the acct

I left them in 2006(Cingular) and I had a lady call me in screaming she wanted a new phone, because she was frying chicken and dropped the phone in the grease, and the batter blew up and the acid scarred the pot.

She wanted a new phone, a new pot, and money for a new chicken, becase we had ruined her dinner.

It doesn't matter how right it would be to send her the phone, the issue for Apple is that they do not want to be in the business of recovering stolen phones.

Obviously your phone company no matter who they are is capable of telling you if your stolen phone has been reactivated.

But it costs them customer service hours and opens them to liability if they are spoofed into helping a con man steal a legit phone.

So they just choose not to do anything about it.

I have 10 phones on my account, most of them for employees. I buy used phones for 15 bucks on ebay, plug in whatever sim card I have laying around and reactivate them, then I label the phone with a sharpie and destroy all serial numbers and other identification on the phone. That way even if it is stolen they will find it very difficult to get Nextel to reactivate it.

occasionally I lose track of the number for a certain phone and have to pitch it, but it is still cheaper than new phones in the hands of my employees even if I pay extra for insurance.

So what future headlines can we expect for The Consumerist?

Customer rightfully punches out evil store manager, arrested for "assault"

im14u2c: allthebetter: Lol, I actually work for att&t in the cancelations department...kick...etc..

ATT&T? American Telephone, Telegraph and what?

Testicles.

"ATT&T, We Got a Lotta Balls."

InfamousBLT: Gig103: Kyosuke: If there's no police report, then it didn't happen. That's why police reports exist.

Yeah, but she does have a point that the report was going to be useless and time consuming. She probably never expected it to show up like this.

This. The last time I filed a police report because someone had thrown a rock into my car (hundreds of dollars worth of damage, by rock I mean rock the size of a basketball), the police came, said they couldn't do anything about it. Didn't do any good at all and took way too long.

At least the police came. I had my window smashed on my car once. I immediately called the cops and was told to go to their website and file a report. Figured my insurance might want me to do that, so I did. Turned out the cost of a window was well below my deductible so my insurance company didn't do anything other than offer to give me the name of a good auto glass company.

She lost it, and is being lazy. And is plain stupid

Until the cops arrive at my house, they tell me that since I didn't file a police report they can't do anything. I didn't file it because in order to file one, I would have had to go to a precinct downtown (like an hour away) look through books of pictures to try to ID the thief, whose face I only saw from the side for a millisecond. And really, what would a police report do for an iPhone that was stolen on a NYC subway a week before Christmas?(plus i had a final that night)