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(InformationWeek)   Wanted: People to write fake reviews for our crappy products on Amazon. Must be able to mark others' negative reviews as "unhelpful". Apply at Belkin International   (informationweek.com) divider line 78
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6386 clicks; posted to Geek » on 20 Jan 2009 at 10:16 AM (5 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2009-01-20 08:19:14 AM
I have a love/hate relationship with Belkin. Their stuff is readily available and cheap...it also sucks the bag because it's usually a chintzy piece of crap.

I've never typed the word "chintzy" before.
 
2009-01-20 09:44:27 AM
Meh. I've seen obvious shills for NVidia graphics cards and wide screen TVs, so why not Belkin too.
 
2009-01-20 09:45:46 AM
Elvis_Bogart: I have a love/hate relationship with Belkin. Their stuff is readily available and cheap...it also sucks the bag because it's usually a chintzy piece of crap.

I've never typed the word "chintzy" before.


That's racist.
 
2009-01-20 10:01:26 AM
Belkin been bilkin'?
 
2009-01-20 10:19:10 AM
I used to love Linksys's stuff, but I've been burned way too many times recently. So I'm looking for a replacement. I don't think Belkin's the one either.
 
2009-01-20 10:21:29 AM
finnished: I used to love Linksys's stuff, but I've been burned way too many times recently. So I'm looking for a replacement. I don't think Belkin's the one either.

Linsys stuff is amazing if you put OSS on it. The DD-WRT software for it is awesome.
 
2009-01-20 10:21:36 AM
I used a Belkin router last semester. It worked fine.

/I didn't get paid to write that.
 
2009-01-20 10:22:03 AM
I love my little Nostromo gamepad, it's lasted a year with no problems so far.

But to each their own.
 
2009-01-20 10:22:52 AM
Wait'll they hear what I've been doing on IMDB.
 
2009-01-20 10:23:20 AM
But now I see this article is about routers and not gamepads, so...dunno about them, I have a NetGear and I like it.
 
2009-01-20 10:28:35 AM
I've seen some obvious shills for various items, including books and what not. I love it when the sheer volume of negative commentary on some products render their efforts meaningless.
 
2009-01-20 10:29:36 AM
I don't see the problem with this. This fits right in the business model that Car and Driver and PC Week employ.
 
2009-01-20 10:32:55 AM
wingnut396: I don't see the problem with this. This fits right in the business model that Car and Driver and PC Week employ.

Don't forget JD Powers.
 
2009-01-20 10:40:07 AM
What I can't understand is why Belkin would need to resort to this sort of tactic at all. I say this as someone pretty experienced with the excellent product line offered by Belkin, from their reliable and easy-to-configure routers to their adaptable and functional line of USB peripherals.

In fact I've only ever had one small problem with a Belkin product and it turned out to be entirely down to my own unforgivable stupidity, but never-the-less Belkin immediately dispatched a knowledgeable and helpful support technician to my home office - which was unreachable at the time except by sea-plane - who sorted out the issue tout-de-suite and, at no charge mind you, fixed a persistent knocking in my radiator.

And by the way Elvis_Bogart I find your comment very unhelpful.
 
2009-01-20 10:42:44 AM
Now that Belkin has been caught, and the story has made its rounds on the netz, the company has issued an apology (new window) for this practice. I would give this apology a 9.5 out of 10. It is truly one of the best and most sincere I've ever read.
 
2009-01-20 10:43:50 AM
I fear people do this on Musiciansfriend dot com and I dont enjoy "window" shopping there anymore
 
2009-01-20 10:45:34 AM
Belkin generally makes a pretty decent product, sort of like EMERSON used to make pretty decent electronics in the 80's.

I recently bought a (home) Belkin router after having problems with
Netlink, D-Link and Linksys routers.

Note - I tried each product for four months before getting disgusted with them and trading up.

Each product would drop wireless connections even though I upgraded their BIOS's and spent time with tech support.

The Netlink actually worked the best but suddenly it's wireless features quit totally and would not work even after a hard reset.

The Linksys router was always giving me fits with DHCP, I finally had to put a static IP address on all three of my home computers for this router to work but the wireless signal was lousy.

So, I bought a Belkin router at Walmart for $38 on sale.

To my surprise, it has worked very well and I have not had any issues in the year I have owned it.

Not a paid Belkin shill, just real world experience.
 
2009-01-20 10:47:02 AM
Things like this happen because "the boss" says to the sales manager "I want sales x% higher than last year" or "We need to move more product -- sell it!" and then the sales guy resorts to sneaky tacticts. If sales go up the boss doesn't care how he did it.
 
2009-01-20 10:47:57 AM
Unchecked Enthusiasm: What I can't understand is why Belkin would need to resort to this sort of tactic at all. I say this as someone pretty experienced with the excellent product line offered by Belkin, from their reliable and easy-to-configure routers to their adaptable and functional line of USB peripherals.

In fact I've only ever had one small problem with a Belkin product and it turned out to be entirely down to my own unforgivable stupidity, but never-the-less Belkin immediately dispatched a knowledgeable and helpful support technician to my home office - which was unreachable at the time except by sea-plane - who sorted out the issue tout-de-suite and, at no charge mind you, fixed a persistent knocking in my radiator.

And by the way Elvis_Bogart I find your comment very unhelpful.


What you did there, I sees it.

I give you this masterpiece:
I'd Love This Product Even If I Weren't A Stealth Marketer
. (pops like the cap of a delicious and refreshing FarkCola)
 
2009-01-20 10:53:54 AM
I bought 4 of Belkin's 6ft HDMI cables off of Amazon for like $10 a piece last year and they work great but I didn't write reviews for them so I'm not sure whether or not I should be getting a kick out of these replies.
 
2009-01-20 10:54:49 AM
I still use my D-Link router from the 90s...some of the led's are burned out but the damn thing won't die.
 
2009-01-20 10:55:50 AM
Kar98: wingnut396: I don't see the problem with this. This fits right in the business model that Car and Driver and PC Week employ.

Don't forget JD Powers.


Or their associates
 
2009-01-20 10:57:16 AM
This has been going on forever with books on amazon. Especially technical books.
 
2009-01-20 10:58:41 AM
*Looks at his Belkin Wireless Adapter*

This thing loses contact with the router every 61 seconds for 3 seconds. Makes playing online games impossible since you freeze in place every minute. It's not the router, because I took an ethernet cable and plugged that into the router, and now my internet is smooth and fine.
 
2009-01-20 10:59:00 AM
I must be lucky. I bought a Belkin wireless router for my folks about 5 years ago, because it was the only one that the store had in stock at the time. The thing worked solid for 5 years and just crapped out last month. It never even had a hiccup in service. Because of that, I decided to buy my father-in-law a Belkin router a year ago, and it's been going strong since. I, however, decided to buy a D-Link router, which was a total piece of crap for the two years I had it. It would constantly freeze up and all the lights would go solid. I finally threw that away and decided to try a Belkin. It's been solid for 6 months now. Now, as for their non-router products...they are kind of crap.
 
2009-01-20 11:02:28 AM
This headline is total FAIL. Belkin products are always high quality and never die. Any time a Belkin product fails it is due to user error and any other product on the market will fail if put under similar conditions.

\sits patiently by the mailbox waiting for the money
 
2009-01-20 11:04:36 AM
Driedsponge: finnished: I used to love Linksys's stuff, but I've been burned way too many times recently. So I'm looking for a replacement. I don't think Belkin's the one either.

Linsys stuff is amazing if you put OSS on it. The DD-WRT software for it is awesome.


Yeah, you gotta have dd-wrt or else the linksys router will suck ass. Especially torrent downloads pwn the router if you don't change shiat.
 
2009-01-20 11:05:05 AM
ltdanman44: I still use my D-Link router from the 90s...some of the led's are burned out but the damn thing won't die.

That's the thing about solid state electronics ... it shouldn't die. We've just become used to it and accept it as some irrational thought that things with no moving parts should stop working someday...
 
2009-01-20 11:17:22 AM
Do you get dental with that? Cause I'd be happy to write fiction for anyone, really.
 
2009-01-20 11:17:53 AM
I work for a very small independent ISP.

We had to have all our customers remove Belkin routers from our network, they were causing problems. For some reason they were doing DHCP requests every second or so and bringing things to a halt.
 
2009-01-20 11:21:21 AM
lc6529: Belkin generally makes a pretty decent product, sort of like EMERSON used to make pretty decent electronics in the 80's.

I recently bought a (home) Belkin router after having problems with
Netlink, D-Link and Linksys routers.

Note - I tried each product for four months before getting disgusted with them and trading up.

Each product would drop wireless connections even though I upgraded their BIOS's and spent time with tech support.

The Netlink actually worked the best but suddenly it's wireless features quit totally and would not work even after a hard reset.

The Linksys router was always giving me fits with DHCP, I finally had to put a static IP address on all three of my home computers for this router to work but the wireless signal was lousy.

So, I bought a Belkin router at Walmart for $38 on sale.

To my surprise, it has worked very well and I have not had any issues in the year I have owned it.

Not a paid Belkin shill, just real world experience.


You do realize that the Belkin router is just a rebranded Linksys right? Sounds like an I/O error.


/i = idiot
/o = operator
 
hej
2009-01-20 11:31:39 AM
I am very satisfied with the Belkin KVM switch I got, since buying it directly lead to me having sex with the entire squad of the Dallas Cowboys chearleaders.

Simultaneously.
 
2009-01-20 11:38:29 AM
I didn't know that the price of a man's soul was sixty-five cents an article.
 
2009-01-20 11:42:31 AM
My experience with Belkin is a PDA keyboard.

Fantastic design... only problem is, the driver sucks so bad that I can't get it to work with ANY PDA (tried 6 different ones).

Their answer; must be MY PDA.


So it's sitting in a box somewhere, and I've never bought anything Belkin since. They screwed me with either a non-functioning keyboard or crappy driver, and had the audacity to not acknowledge it, so they aren't seeing a single penny from me ever again.
 
2009-01-20 11:44:36 AM
XxDavidZullenxX: *Looks at his Belkin Wireless Adapter*

This thing loses contact with the router every 61 seconds for 3 seconds. Makes playing online games impossible since you freeze in place every minute. It's not the router, because I took an ethernet cable and plugged that into the router, and now my internet is smooth and fine.


It can still be your router, but no point in worrying about it now. Always go with a wired connection when possible and mobility is not an issue.
 
2009-01-20 11:45:05 AM
I've been using Belkin routers for a while with no complaints. Their wireless adapters are ok, pretty much the same as everybody else's. Belkin makes some strange config choices on their routers (MAC filtering works on not just wireless connections, but wired too... weird, and with a limit on the number of MACs you can use, it's easier to just leave it off), but they seem pretty reliable.

I've used Linksys routers- work fine for the most part, but occasionally getting them set up can be a pain. D-Link I haven't used in a long time, but I remember not being impressed with their software; I imagine that's changed. Netgear just seems to be crap for routers.

False reviews on Amazon is sinking pretty low, and I don't know why they bothered- at under $40 for a wireless G router, they're pretty much the best deal going.
 
2009-01-20 11:48:36 AM
I'll write great things about Fark
for about $5 a month.

/ someone had to say it
 
2009-01-20 11:49:05 AM
I had a belkin router and it was pretty good.

Only major issue was that the power supply. The plug was cheap as hell and it started going after a year or so. Got very hot and was buzzing. Given that routers need a very clean DC power supply to work I find it amazing most companies give you cheap 12V DC plugs. They're also a pain to put on power strips as you can't put two next to each other.
 
2009-01-20 11:53:10 AM
TUO3MTA3: Kar98: wingnut396: I don't see the problem with this. This fits right in the business model that Car and Driver and PC Week employ.

Don't forget JD Powers.

Or their associates


Damn, beat me to it.
 
2009-01-20 11:57:59 AM
I find it funny they tried to sneakily do this using Amazon's Mechanical Turk.

/Bought a Belkin router once
//made decision to return it within 2 hours
 
2009-01-20 12:01:09 PM
I've had much better luck with Belkin stuff than with Linksys or Netgear stuff.
 
2009-01-20 12:01:38 PM
akula: I've used Linksys routers- work fine for the most part, but occasionally getting them set up can be a pain. D-Link I haven't used in a long time, but I remember not being impressed with their software; I imagine that's changed. Netgear just seems to be crap for routers.

I have a Buffalo, which is a cheap-ass Linksys. It worked GREAT for about 5 years before it suffered a couple "events". Sucks that it wasn't sturdy enough to handle it, but then again, try not to break the damn thing. With firmware like Tomato and DDWRT out there, get a Linksys. Every damn time. All that about being hard to set up? That goes away with better firmware, and the hardware is solid.

My backup is a D-Link. Yes, the software sucks, but it's a solid chunk of hardware. Can't believe it still works considering how long I've had it.
 
2009-01-20 12:06:43 PM
When doing research I will scan over the good reviews but what I really look at are the bad one's. It's working for me so far :D
 
2009-01-20 12:13:55 PM
Linksys WRT54G + Tomato firmware = Wireless heaven.

Haven't had to power flush the router in the 3 months I've had it. Unlike the older Linky which I would have to unplug at least once a day.
 
2009-01-20 12:21:36 PM
Danceswithwires: When doing research I will scan over the good reviews but what I really look at are the bad one's. It's working for me so far :D

this
 
2009-01-20 12:27:14 PM
jonny_q: I have a Buffalo, which is a cheap-ass Linksys. It worked GREAT for about 5 years before it suffered a couple "events". Sucks that it wasn't sturdy enough to handle it, but then again, try not to break the damn thing. With firmware like Tomato and DDWRT out there, get a Linksys.

It seems that routers themselves are kinda disposable. I've seen several that have only lasted 3-5 years. If and when my Belkin really starts to act up, I'll have a look at a Linksys with the DD-WRT or Tomato. Do those connect easily to DSL (that seems to be where I've had config issues in the past, cable modems were a breeze)? For some reason the last Linksys I messed with I just could not get it to play nice with PPPoE on the router.
 
2009-01-20 12:37:18 PM
akula: It seems that routers themselves are kinda disposable. I've seen several that have only lasted 3-5 years.

Fortunately, this also corresponds roughly to the time between major wireless technologies (b to g to n) and the lifespan of most laptops (which are primarily the computers used over the wireless connection).
 
2009-01-20 12:39:54 PM
I always enjoy reading the user reviews on Yahoo movies. Just select the "lowest grade" option and see people say they didn't go and watch this movie because it sucks.
 
2009-01-20 12:54:43 PM
If you look through the companies on Mechanical Turk, you might find one that pays you $1.24 to download any $.99 item from iTunes. It was on there two days ago when I first read about this and sifted through the offerings to see who else was doing it.

So you can either bash Apple for doing that, or you can jump at the opportunity to get paid to download shiat from your favorite online store for your favorite gadgets. Depends on your FanBoy credentials.
 
2009-01-20 01:06:12 PM
akula: Do those connect easily to DSL (that seems to be where I've had config issues in the past, cable modems were a breeze)? For some reason the last Linksys I messed with I just could not get it to play nice with PPPoE on the router.

I can say that I had no trouble getting PPPoE to work with DD-WRT on my Buffalo router with AT&T DSL. Since I bought the router specifically because DD-WRT ran on it, I couldn't tell you what the default firmware was like)

(Of course my own 'b' D-Link router works well with PPPoE, too)

I've never used Tomato, but the screenshots look great and it looks like it has better reporting, which would be interesting to look at and necessary if you ever end up with a cap. Anyone know more about Tomato?
 
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