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(ZDNet)   Problem: Implementing massive ERP software is expensive and difficult. Solution: Install it around your entire campus before it's done. Problem: It's still an unholy mess, but now armed guards are required too   (blogs.zdnet.com) divider line 35
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3148 clicks; posted to Geek » on 26 Sep 2007 at 5:30 PM (6 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2007-09-26 03:38:00 PM
Um. What's an ERP system?
 
2007-09-26 04:25:28 PM
ShawnDoc: Um. What's an ERP system?

Enterprise Resource Planning. It's a fairly good software package, but it can be difficult to impliment.

See, you have to train your people. I mean *really* train them. Not give them a sheet of paper with instructions and the number of the Help Desk. You have to send the to class, give them time to use the system in a test environment and then allow time for installation and let them work thru the bugs as they get ready to go live. You can't half ass an SAP installation/upgrade, go cheap on the training sessions and then hope it'll all magically work itself out.

My biggest problem with our california subsidiaries is that NONE of them train their people. They just give their n00bs the number of the SAP help desk and hope that we can teach them how to use the SAP system over the phone. From what i'm reading here, this article sounds exactly what we went thru with our cali operations a few years back. It was two years before the asshole managers out there finally started using actual training sessions to bring people up to speed on how to use SAP.
 
2007-09-26 04:32:00 PM
ShawnDoc: Um. What's an ERP system?

FTA tags: Enterprise Resource Planning (ERP)
 
2007-09-26 04:47:00 PM
The most famous one is SAP.
 
2007-09-26 05:36:31 PM
ShawnDoc: Um. What's an ERP system?

Considering they're talking about college, I'm assuming it's the result of a mixture of fraternities and alcohol.

/erp
 
2007-09-26 05:38:38 PM
so what's a SAP?
 
2007-09-26 05:40:37 PM
Typical. Sounds like they have no/bad management support and a bunch of goobers for IT people and no one to take ownership/responsibility. If they have 3rd party vendor systems to interface with, then TFA is just the tip of the ice burg.
 
2007-09-26 05:43:31 PM
relmar: so what's a SAP?

sloppy fapping.
 
2007-09-26 05:49:34 PM
Similar thing is happening in Los Angeles in the School District. Lots of shenanigans with teachers not getting paid, or underpaid, or getting too much then having to write a check. Bad situation.

Yet the superintendent keeps getting his check on time, for his $300k per year salary. And don't forget the housing allowance, expense account, and car allowance.

Bureaucrats disgust me.
 
2007-09-26 06:01:08 PM
relmar: so what's a SAP?

SAP is a company that makes a combined HR/accounting/inventory mgmt/sales mgmt/kitchen sink software package used by most other companies.
 
2007-09-26 06:03:29 PM
I like how they play this off as if it could work in another situation.

Walk into a union shop or one with a contract and tell the straight up they may or may not get paid because your software is crap and they just need to suck it up.

Yeah, that will work.
 
2007-09-26 06:08:51 PM
The article made sense... submitter's headline did not.
 
2007-09-26 06:16:27 PM
Flab

SAP is a company that makes a combined HR/accounting/inventory mgmt/sales mgmt/kitchen sink software package used by most other companies sucks balls and is terrible to implement.


FTFY. Bringing in SAP to my company now. If we had known how worthless their people are and the problems, never wouldv'e done it


SUCK FAP
 
2007-09-26 06:24:03 PM
boomaze:

SAP is a company that makes a combined HR/accounting/inventory mgmt/sales mgmt/kitchen sink software package used by most other companies sucks balls and is terrible to implement.


FTFY. Bringing in SAP to my company now. If we had known how worthless their people are and the problems, never wouldv'e done it


SUCK FAP


The whole idea is to make the implementation a huge farkup to get you to pay through the nose on modifications. You were actually surprised? Man you guys need to find a good consultant.
 
2007-09-26 06:27:21 PM
Hey Guys,

Thanks for the Fark over at ZDNet!

Michael Krigsman
http://blogs.zdnet.com/projectfailures
 
2007-09-26 06:29:26 PM
mkrigsman: Thanks for the Fark over at ZDNet!

When you put it that way, it just sounds dirty...
 
2007-09-26 06:36:18 PM
That's insane. You don't fark with peoples' paychecks. They're already needing armed gaurds on payday? It's all fun and games until the armed gaurds don't get paid either. Then people will start quitting. Then come the lawsuits. And if it goes on long enough, the state will have to shut down thier university because apparently its management is full of idiots.
 
2007-09-26 06:43:05 PM
This is happening to the teachers in the Los Angeles Unified School District as well. It's been an ongoing problem there. Hard to make house payments when the boss don't pay you



/Product of LAUSD
//Give them combat pay
///like the slashies!!
 
2007-09-26 07:30:10 PM
One place here tried this, it cost so much and worked so poorly they ended up closing. Nice way to save money!
 
2007-09-26 07:38:32 PM
boomaze:Bringing in SAP to my company now. If we had known how worthless their people are and the problems, never wouldv'e done it

You've never worked with JD Edwards or Oracle then...
 
2007-09-26 07:58:19 PM
Maricopa Community Colleges did something like this almost ten years ago. The payroll supervisor had to apologize to all of the employees for screwing up their pay. I remember one of the payroll techs telling me that OGF (Oracle Government Financials) stood for "Oh God, we're farked".
 
2007-09-26 08:01:22 PM
I write software to extend the life of 20-year-old ERP systems (due to the expense and difficulty of installing new ones), so I'm really getting a kick out of these replies.
 
2007-09-26 08:02:28 PM
Building software is difficult, but so is constructing a large office building. The difference is that nobody would show up 6-months into a construction project and say, "oh wait, I'd really like to have a two-story building instead of just one." People do that all the time with software, then they wonder why there are bugs.

Or alternately, nobody would look at a building and scoff, "wtf, that's just a few bricks, one stacked on top of the other, my 5 year old nephew building things with bricks and blocks all the time, therefore, there's no need for me to hire an expensive construction company, I'll just have my nephew build our office building." But people do that with software all the time. "wtf, it just some code. Teenagers can do it. There's no reason to hire professionals." Then they wonder why there are bugs.

Or alternately, nobody would call in a construction company and say, "yeah, we want a building, but we aren't sure how big it needs to be - oh! can you make it blue? yes! Those are our requirements. Blue!!" But people do that with software all the time. "We need an enterprise ERP, but we have no idea what our requirements are - oh! we'd like it to be web accessible!"

It it possible to write complex software without bugs, but it isn't fast or cheap or easy.
 
2007-09-26 08:35:52 PM
If I had a nickel for every time a client rolled out a major ERP without proper planning and got in over their head trying to do everything either in-house or through the vendor's consulting services (there's a certain conflict of interest in the latter)...

Oh. Wait. I'm an outside contractor. I get $60 / an hour when clueless clients do that.

/ Hurrah for clueless clients!
 
2007-09-26 09:12:18 PM
That's what happens when they move the computer department way off campus.

/has BSE in Computer Systems Engineering from ASU
//will not be forwarding this article to anyone
 
2007-09-26 10:21:09 PM
IXI Jim IXI: ShawnDoc: Um. What's an ERP system?

Considering they're talking about college, I'm assuming it's the result of a mixture of fraternities and alcohol.

/erp

Isn't that called "santorum"?
 
2007-09-26 11:18:27 PM
Just want to reinforce the SAP hate. The GUI is a horribly written piece of crap with damn .ini files. We've tried contacting them to make changes, but they are extremely unresponsive. Considering that we've made similar requests from Microsoft, and gotten results, SAP sucks.
 
2007-09-26 11:18:47 PM
What??!

An Oracle product that's difficult to use, hard to train people to use, very costly, and hard to implement??!

You don't say.

/shocked
 
2007-09-27 12:32:55 AM
maxheck: there's a certain conflict of interest in the latter

If you're not part of the solution, odds are there's good money to be made consulting on the problem.
 
2007-09-27 07:43:48 AM
I work for a university that implemented PeopleSoft in 2002. You shoulda seen the mess that caused. We were in every newspaper in the south east. Paychecks weren't going out, financial aid was taking 3 mos to disburse. Needless to say that was a rough first 6 mos. If people asked me where I worked, I definitely didn't say I worked there.
 
2007-09-27 10:39:02 AM
Rule number one of any implementation is that you don't fark with peoples paychecks. They'll put up with a lot of things, but not getting paid isn't one of them.

Seems to me the problem is with the ERP people trying to be all things to all departments which just doesn't work. Get one vendor who can do your payroll and HR smoothly, another who does Accounting, etc. If you need to, come up with an interface between the systems, but let each system work on it's own.
 
2007-09-27 01:49:28 PM
The basic problem is complexity. The guys from ASU are just handling it in a bizarre manner. By the way, I've also blogged about the Los Angeles Unified School District (LAUSD) payroll problems on ZDNet:

http://blogs.zdnet.com/projectfailures/?p=130


Michael Krigsman
http://blogs.zdnet.com/projectfailures
 
2007-09-27 02:12:43 PM
We implemented SAP at Naval Air Systems Command in 2002, and have struggled ever since, but at least we had control since we were a pilot implementation.

Now we're getting ready to deploy Navy ERP, and they're sticking with these ridiculous rigid deadlines with no contingency plans, and they're also blowing smoke up our butts about how successful the testing has been, when all our testers are saying it's an absolute disaster.

SAP is a great software, but it requires a lot of pre-work, training and business process changes, and it requires an implementation team that actually knows what they're doing.
 
2007-09-27 05:37:20 PM
masdog: You've never worked with JD Edwards or Oracle then...

JDE is Peoplesoft is Oracle now...

The new company is lovingly referred to as "JD Peoplecle".
 
2007-09-27 05:38:24 PM
WALMART.saves: What??!

An Oracle product that's difficult to use, hard to train people to use, very costly, and hard to implement??!

You don't say.

/shocked


hehe
 
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