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(London Times)   Skype outage blamed on users rebooting after Microsoft update. So it was basically a one-time occurrence   ( divider line
    More: Followup  
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578 clicks; posted to Business » on 20 Aug 2007 at 3:21 PM (10 years ago)   |   Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»

10 Comments     (+0 »)
2007-08-20 11:30:06 AM  
That HL got a chuckle. +1
2007-08-20 03:25:14 PM  
In other words, we don't know what happened so we're blaming Microsoft.
2007-08-20 03:31:39 PM  
Why not? Anything we blame Microsoft for, we've got an excellent chance of striking guilt.
2007-08-20 04:22:51 PM  
Okay, assuming that's true: Why was this update different from all other updates?
2007-08-20 05:32:16 PM  
daychilde: Okay, assuming that's true: Why was this update different from all other updates?

Quiet! we weren't supposed to figure out that updates had occured before.

Skype is completely full of crap on this one. First of all, 2 million computers don't suddennly reboot at once when a patch is released, they do it over a several day period as users get the patch. Second, nowadays you have a choice and can do it on the next reboot or when you shut down. (though I think security patches do *force* a reboot...)
2007-08-20 05:42:20 PM  
Anyone else have their computer install updates and reboot itself yesterday when you just told it to hibernate? I farking hate XP for doing that.
2007-08-20 11:37:23 PM  
VulpesVulpes: Quiet!


CityHall: I farking hate XP for doing that.

Weeeeellllll..... I agree with you, but OTOH, it's still better than it used to be...

And depending on how you set it (like I do), to auto-install, then it says "Reboot now or later?" every 30 minutes. (BUT the secret is that I have 4096x1536 worth of desktop, so I just leave the dialogue box off to the side, and it happily sits there on top of NOTHING! BUA-HA-HA!!!, *ahem*, sorry, got a little carried away there... ;-) )
2007-08-21 08:50:38 AM  
Either reboot after patching or don't patch at all.

Until the reboot is completed the patching leaves the machine in a very vulnerable state. Exploits that might have been closed both before and after the reboot could be open during the pre-reboot period. I've seen extremely well-secured Windows boxes (yes, it can be done if you know your stuff) be taken over by very old exploits when the reboot suggestion is ignored.
2007-08-21 08:58:06 AM  
Get the facts right, first of all. Skype blames Skype for their downtime. They claim a network failover error in their own software went untested and unnoticed until the latest Microsoft update (which happened to have 50 or so patches as opposed to the typical 3 or 4, plus force rebooted Server 2003 boxes).

Skype simply stated the latest Windows update exposed their own flaw and they fixed it.
2007-08-21 02:24:29 PM  
Really. Since I use a Skype phone connected only to my Gentoo box and was offline that day, they should try their answer again.
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