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(Yahoo)   Indian pilots being fired for poor English skills, expected back at their jobs with Dell tech support by Friday   (news.yahoo.com) divider line 85
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4167 clicks; posted to Main » on 15 Feb 2007 at 12:18 PM (7 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



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2007-02-15 10:15:22 AM
Him: Thank you for calling dell, my name is Mark Smith. Can I help you?
Me: Your name is not Mark Smith. Go away
 
2007-02-15 10:20:01 AM
I submitted this with Ironic, since it's not the Indian pilots that are the problem--it's the FOREIGNERS in India with the poor English. That must be pretty bad.

/yes I know most Indians speak fluent English
//it's about syntax and pronunciation
 
2007-02-15 10:26:03 AM
NikolaiFarkoff: since it's not the Indian pilots that are the problem

The company I work for trains a fair number of Indian pilots.. I have to say, they're generally a lot better at speaking English than anybody I've talked to on a tech support line.
 
2007-02-15 11:07:27 AM
submitter: being fired for poor English skills

Guess they could always be a US President.
 
2007-02-15 11:15:44 AM
oh fark tht was awesome can't stop laughing
 
2007-02-15 12:21:57 PM
I was wondering why these Indian pilots kept requesting to land their planes at strip clubs.
 
2007-02-15 12:22:11 PM
Meh, buy the business model computer.
 
2007-02-15 12:25:18 PM
costermonger

The company I work for trains a fair number of Indian pilots..


You are kickingly replyful?
 
2007-02-15 12:25:42 PM
Have you re-boot?
 
2007-02-15 12:27:00 PM
+1 on the headline.

It's actually a bigger problem. If you fly UA and go through ORD, listen to Channel 9, especially in the mid-and-late afternoon (when international arrivals and departures mostly occur). Some of those Air France and JAL pilots....you wonder how they do anything, based on their readbacks to ATC.
 
2007-02-15 12:28:39 PM
content.answers.com

I shall fly no more, forever.
 
2007-02-15 12:29:09 PM
Simple way to test for English skills (pronounciation anyway).

- Put them in a quiet room with a computer with voice recognition software and a book (8th grade level, Lord of the Flies for an example)
- have them read a Page from the book
- If they have at least 80% of the words right, then they can have those jobs that require some English speaking.
 
2007-02-15 12:29:09 PM
Reminds me of one of my favorite Air Traffic Control stories (not mine):

Allegedly, a Pan Am 727 flight waiting for takeoff clearance in Munich overheard the following:

Lufthansa (in German): "Ground, what is our departure clearance time?"
Ground (in English): "If you want an answer you must speak in English."
Lufthansa (in English): "I am a German, flying a German airplane, in Germany. Why must I speak English?"

Unknown voice from another plane (in a British accent): "Because you lost the bloody war."
 
2007-02-15 12:29:22 PM
"Keemosabi fly northum?"


/oh..THOSE indians...
 
2007-02-15 12:30:37 PM
Headline would be a lot funnier if it was actually Indian pilots who were the problem.

With so much funny, screwed up shiat going on in the world why can't Fark headlines be accurate and funny instead of just trying for funny?
 
2007-02-15 12:31:06 PM
Indians killed my father and raped my mother...NO that was cigarettes whoops...
 
2007-02-15 12:32:03 PM
Chaos Theory

Can we use Shakespeare?
 
2007-02-15 12:33:43 PM
quiefNpea: "Keemosabi fly northum?"

Airbus A380 heap big airplane, white man no respect red man's taxiways and airport facilities.
 
2007-02-15 12:33:45 PM
Hi,

Im actually an Indian pilot and Im getting a kick out of these posts!
 
2007-02-15 12:35:38 PM
That is no joke about Dell reps giving false names. I spoke to a man that was as Indian as they come (nothing wrong with it, just saying) and after I asked him to repeat everything 3 times, and finally got what I needed I asked his name in case I need to call back and he said his name was Leroy Gold. ??????

/changing name to Buck Naked
 
2007-02-15 12:36:52 PM
Oh that Indian tear...still so sad!!!
 
2007-02-15 12:37:32 PM
FAR 61.153(b). That is all.
 
2007-02-15 12:39:36 PM
ChairmanKaga

That'd be ok, how about Huckleberry Finn? I'm sure that would do wonders for the pass rate
 
2007-02-15 12:43:02 PM
Rogue71371: That is no joke about Dell reps giving false names. I spoke to a man that was as Indian as they come (nothing wrong with it, just saying) and after I asked him to repeat everything 3 times, and finally got what I needed I asked his name in case I need to call back and he said his name was Leroy Gold.

If they used the names they were born with you'd likely never be able to pronounce it. That's why they use Western names.
 
2007-02-15 12:43:36 PM
Dang.. foreign workers taking Indian jobs?

Too bad it wasn't the reverse (or what the headline says..) I was all set up for

Air traffic controllers upset at the pilot's suggestions to turn it off and back on again if they were having problems.

But now I can't use that line.
 
2007-02-15 12:43:42 PM
You can tell if there Indians by that dot on there foreheads.

/ I gots a problem wif my USB biatches
 
2007-02-15 12:44:11 PM
phreakmonkey
This one is my favorite English/German ATC story, dates from back in the '70s:

The German controllers at Frankfurt Airport were a short-tempered lot. They not only expected you to know your parking location, but how to get there without any assistance from them. So it was with some amusement that we (PanAm 747) listened to the following exchange between Frankfurt ground and a British Airways 747 (radio call sign Speedbird 206) after landing.

Speedbird 206 (British Airways 747): "Good morning Frankfurt, Speedbird 206 clear of the active."

Ground (Frankfurt): "Guten morgen, taxi to your gate."

The British Airways 747 pulls onto the main taxiway and stops.

Ground: "Speedbird 206, do you not know where you are going?"

Speedbird 206: "Stand by, ground, I'm looking up the gate location now."

Ground (with typical German impatience): "Speedbird 206, have you never flown to Frankfurt before?"

Speedbird 206 (coolly): "Yes, in 1944. But I didn't stop."
 
2007-02-15 12:44:17 PM
Maybe the foreigners from Central Asia speak English correctly and were fired because none of the Indians could understand them?
 
2007-02-15 12:45:01 PM
Interesting...

In my experience, customer service reps at call centers in India are more friendly, more helpful, and have better grammar and a greater mastery of the English language than call center reps in the U.S.

If I had a choice between talking to some guy/gal in Alabama or one in Calcutta, I can say that it would be a difficult choice...
 
2007-02-15 12:45:26 PM
Take that you stupid immigrants - it's not like we needed your knowledge of advanced physics or mathematics anyway!
 
2007-02-15 12:45:56 PM

That is no joke about Dell reps giving false names. I spoke to a man that was as Indian as they come (nothing wrong with it, just saying) and after I asked him to repeat everything 3 times, and finally got what I needed I asked his name in case I need to call back and he said his name was Leroy Gold. ??????

/changing name to Buck Naked


Hah. I got I shiat you not, Adrian Williamson once. The guy sounded like fresh Caltech (Calcutta Tech) grad!
 
2007-02-15 12:47:04 PM
Reboot and hit F8. It works every time.
 
2007-02-15 12:48:04 PM
Bollywood movies are horrible.

// I got nothin'.
 
2007-02-15 12:49:10 PM
milo_rules: In my experience, customer service reps at call centers in India are more friendly, more helpful, and have better grammar and a greater mastery of the English language than call center reps in the U.S.

You have to be the only one. I've never heard anyone else say that.
 
2007-02-15 12:50:58 PM
balloot: Maybe the foreigners from Central Asia speak English correctly and were fired because none of the Indians could understand them?

Uh, that's pretty doubtful. Indians speak English better than any of the neighboring countries in the area.
 
2007-02-15 12:53:10 PM
untrustworthy
If they used the names they were born with you'd likely never be able to pronounce it.


That's the truth. I work with a lot of Indian people (who speak very good English) and even after 5 years I can't begin to spell their names.

They don't, however, go by names like "Bob". They mostly go by one or two syllable names that are either their real first names or are some kind of contraction or short form or something.
 
2007-02-15 12:53:19 PM
Mugato: You have to be the only one. I've never heard anyone else say that.

I'll say that. I think Indian people are the nicest, most courteous and most helpful people I've dealt with. Yeah, there's a bit of a language barrier, but I have a hard time understanding some accents from the deep south as well.
 
2007-02-15 12:53:43 PM
INDIAIR1312: Hello, Cleveland Central. We are in the air and wishing to sky.
CCENT: Indiair 1312, hello, please repeat.
INDIAIR1312: For to sky we not go down?
CCENT: Uh, are you trying to take off? Do you need a runway?
INDIAIR1312: Yes, we are up and down runaway.
CCENT: Wait...Indiair 1312, I show you as fifty miles out. You're trying to land, aren't you?
INDIAIR 1312: Yes, we are landing in sky on ...runaway...5-0.
CCENT: What? Wait a minute!
DELTA151: Hello, tower, Delta 151 on runway 5-0, ready for takeoff.
CCENT: Delta151, oh, shi...Delta151 can you see a plane ahead of you?
DELTA151: Negative, tower, we're first in line.
CCENT: No, no, I meant--
INDIAIR1312: We are skying the air in runaway.
DELTA151: Taking off. We'll switch to Indianapolis at 20000. Thanks, tower.
CCENT: Uh, Delta151, I meant in the air ahead of you!
DELTA151: 1500 feet. Tower, repeat that last?
INDIAIR1312: We are the Indianoplis switch on the runaway?
CCENT: Indiair1312 turn around!
DELTA151: Uh, Cleveland, there's an Indiair flight at about 45000. Looks like it's rolling over.
INDIAIR1312: Okay. We are the around, almost 5-0.
CCENT: Indiair1312 are you climbing to 50,000 FEET and flying upside down?
INDIAIR1312: Yes, we are the 5-0 and the around in the runaway up. We are the ready switch on Indinopolos.
CCENT: Indianapolis control, this is Cleveland. Heads up and have a nice day.
INDYCNT: What?
INDIAIR1312: Hello, Indiapooplace, we are in the up down runaway...
 
2007-02-15 12:54:06 PM
Ohh, the call center reps are friendly.

It's easier for a call center supervisor maintain phone courtesy when he is allowed to beat his call agents.
 
2007-02-15 12:54:21 PM
The usage of "Aviation English" is widespread for operational and safety reasons.

And despite what submitter thinks, Indians often speak the Queens English better than Americans. Having a regional accent that makes it a bit difficult on first hearing is not unique. Visit Alabama sometime.
 
2007-02-15 12:54:46 PM
milo_rules: In my experience, customer service reps at call centers in India are more friendly, more helpful, and have better grammar and a greater mastery of the English language than call center reps in the U.S.

This has got to be a trolling attempt...
 
2007-02-15 12:55:44 PM
Turings_Other_Machine

Cool story, but why would BA fly a 747 to Frankfurt? It's a bit short-haul for that kind of plane. Shenanigans perhaps?
 
2007-02-15 12:55:45 PM
The one major problem I have with Bollywood movies is the lack of Boobies.

Fark your concepts of modesty and decorum all you Mulims and Hindus! I wants to see teh nekkid boobies!
 
2007-02-15 12:57:19 PM
balloot: This has got to be a trolling attempt...

Hardly. It's just the accent that makes it difficult to understand. But I have a hard time understanding people with British cockney accents.
 
2007-02-15 01:02:37 PM
Nahhhh, they all go to Verizon Tech Support, repeat everything you say, totally not understand your problem and drive you farking nutz.

Hewlett Packard get the people not good enough for Verizon.
 
2007-02-15 01:03:42 PM
untrustworthy: balloot: This has got to be a trolling attempt...

Hardly. It's just the accent that makes it difficult to understand. But I have a hard time understanding people with British cockney accents.



Shut it, you Gareth Hunt.
 
2007-02-15 01:09:52 PM
Awesome (and accurate) headline!!! I worked at Hell for 5 years and even internal tech support was outsourced to India. We all just usually tried to figure things out ourselves because of the horrible language barrier.
 
2007-02-15 01:14:07 PM
Got a chuckle out of the headline, but, occasionally thick accents aside, I have found the help desk at my job (job in in NoVA, helpdesk in Bangalore)to be the best, most polite, effective, patient, and expert of any I have even had to deal with in my 20 years of experience. Bar none. It's nearly worth calling them up just to chat.
 
2007-02-15 01:14:10 PM
MisterRPG

Bollywood movies are horrible.

i agree totally. bollywood is a total ripoff of hollywood and they still don't copy them properly. i hate/detest/despise/loathe indian movies.

/of indian heritage
//don't live in india, never plan to
///the chicks are hot beyond belief
 
2007-02-15 01:15:59 PM
Enuriel: the chicks are hot beyond belief

No kidding. I loved watching all of the Indian women when I was there.
 
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