If you can read this, either the style sheet didn't load or you have an older browser that doesn't support style sheets. Try clearing your browser cache and refreshing the page.

(sploid.com)   Sprint refuses to let G.I. in Iraq cancel $68/month cell phone service   (sploid.com) divider line 294
    More: Asinine  
•       •       •

22293 clicks; posted to Main » on 26 Apr 2006 at 1:21 PM (7 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



294 Comments   (+0 »)
   

Archived thread

First | « | 1 | 2 | 3 | 4 | 5 | 6 | » | Last | Show all
 
2006-04-26 11:28:36 AM
That sucks. vzw is good about this at least two of my friends have had their service put on hold while they were deployed.
 
2006-04-26 11:41:38 AM
He's still drawing a paycheck, right?

If I get transferred to an area where my cell phone doesn't work by my company, can I get all up in arms if my cell phone company insists that I uphold my end of the legal contract that I signed?
 
2006-04-26 11:45:01 AM
Typical Sprint. I dumped them after five years and went to Verizon and couldn't be happier. Fark them.

Gecko, no one was shooting at you at your new job, right? Being deployed to Iraq is different than transferring for a stateside job.
 
2006-04-26 11:54:35 AM
Sprint WILL allow you to suspend service in cases like this... another case of "inept customer service rep causes huge PR nightmare"... of course it's still Sprint's fault for having the most poorly-trained reps in the industry...
 
2006-04-26 11:55:01 AM
blizzardlane: Gecko, no one was shooting at you at your new job, right? Being deployed to Iraq is different than transferring for a stateside job.

If he was in the service and knew he was going to be deployed, then signing a contract probably wasn't a very good idea. They have other wireless options that would have suited his needs much better.

But hey, all soldiers should get free passes for everything, if you diagree you hate America.
 
2006-04-26 12:12:08 PM
I expect bad publicity and an "our bad" to ensue shortly.
 
2006-04-26 12:14:38 PM
Corporations only exist to make money; don't be surprised when they pull something that results in more income for them; blah blah blah.
 
2006-04-26 12:16:24 PM
I bet he will be taken care of now.
 
2006-04-26 12:25:01 PM
RottNDude: Sprint WILL allow you to suspend service in cases like this... another case of "inept customer service rep causes huge PR nightmare"... of course it's still Sprint's fault for having the most poorly-trained reps in the industry...

Exactly, either that or he wanted to use this as an excuse to cancel several lines to try to get out of contract and they wouldnt let him. My money is for the later

\used to work for SprintPCS
 
2006-04-26 12:28:13 PM
Sprint: "Yes You Can!"

/new tagline for reals.
 
2006-04-26 12:29:14 PM
So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military.
 
2006-04-26 12:43:49 PM
fark sprint, they pulled the same shiat on me.

Now a happy customer of another carrier.
 
2006-04-26 12:44:03 PM
Action Replay Nick: So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military.

I think it's more a case of "People in the military do not have control over their own lives, so perhaps some allowances can be made".
 
2006-04-26 12:53:16 PM
Action Replay Nick So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military.

I normally like your posts, but this made you sound like a prick.

There are certain situations where, by law, corporations cannot take advantage of people who are deployed. For instance, if I get orders to somewhere, I can give a copy to my current apartment landlords and due to the law about "military clauses," I can end my current rental agreement without any of the fees or fines that come with normal dissolvement.

Even so, you must know that people don't join the military for the fringe benefits. I could find a 15% discount at the movie theater without having to risk my life.
 
2006-04-26 12:56:55 PM
Action Replay Nick: So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military.

Not necessarily, but there are sometimes cases where the sheer lack of control over our lives does rate us a break, in my opinion (yes, I'm on active duty). I've seen/been in the situation where you sign a lease for another year only to get surprise transferred. So your choice is to always live month ot month (much more $$, and not always an option) or be stuck with a lease you can't get out of and not be able to afford a place at your new duty station. That's what military clauses in leases and other contracts are for.

In this case, personally I'd just suck it up...it's only $68/mo. Let Mom use the phone. But when I sign contracts, I always ask for (and have never had a problem getting) military clauses. For some big ticket things, there is actually legal protection (Soldiers and Sailors Civil Relief Act, I believe it's called), because we don't always have control of our circumstances.

Gecko, if you get transferred to another area by your company, yes...it sucks, but you have to uphold your cell contract. But then again, you have to option to drop in the 2 weeks notice/tender your resignation. We don't. See, there's another contract we have to deal with...
 
2006-04-26 01:04:18 PM
My guess? He wasn't the original name on the contract, so they were trying to hold that person to it, even though it was "his" phone...

// that or somebody just messed up, and they went to the press instead of CS
 
2006-04-26 01:07:49 PM
My brother signed an aggrement with Sprint before he served in Iraq. He had his phone for a few months - he called and suspended his contract - and when he came back - the contract started again.

What's the big problem here?
 
2006-04-26 01:23:48 PM
When I moved to England for a year and a half, I simply put my Sprint service on hold. It cost $5/month.
 
2006-04-26 01:25:39 PM
STOOPID CELL PHONES....

That's why mine is prepaid...Yea! TracPhone

\\Sorry about the capslock...
 
2006-04-26 01:27:28 PM
Gather up Sprint's executives and send them to Gitmo.
 
2006-04-26 01:27:50 PM
muninsfire: I think it's more a case of "People in the military do not have control over their own lives, so perhaps some allowances can be made".

You're absolutely right. To hell with the draft!

Oh, wait, everyone in the military joined of his or her own free will and should accept responsibility for the consequences of that decision.
 
2006-04-26 01:27:55 PM
Everyone has a cell phone, fark em. If you absolutely have to make a call, just ask the person next to you. Chances are, he has one.
 
2006-04-26 01:28:29 PM
Sprint will let you get out of it but you have to pay back the original subsidy that got you that phone for cheap/free.
 
2006-04-26 01:28:46 PM
That damn liberal media just doesn't tell us about all of the good phone service support in Iraq.
 
2006-04-26 01:29:23 PM
subsailor: But then again, you have to option to drop in the 2 weeks notice/tender your resignation. We don't. See, there's another contract we have to deal with...

A contract that you chose to sign. You surrendered "control" of your life by your own choice.
 
2006-04-26 01:29:32 PM
If this is one of the bigger things that he has to worry about, then he should consider himself lucky.
 
2006-04-26 01:29:40 PM
Maybe if you're likely to get shipped out overseas, you grow a brain and dont sign up for any long term contracts for cell phone (or other) service?
 
2006-04-26 01:29:43 PM
What a totally awesome website.
 
2006-04-26 01:29:57 PM
muninsfire: I think it's more a case of "People in the military do not have control over their own lives, so perhaps some allowances can be made".


So we're drafting people into the military against their wills now? That's like saying drunk people have no self-contrl so they should be absolved of everything stupid they do.
 
2006-04-26 01:30:53 PM
There is the soldiers and sailors relief act, but perhaps that only applies to credit cards. hrmmmmm...
 
2006-04-26 01:30:55 PM
Angel of Death: A contract that you chose to sign. You surrendered "control" of your life by your own choice.


The sign of the times. Signatures mean more than words.
 
2006-04-26 01:31:22 PM
The Homer Tax: If he was in the service and knew he was going to be deployed, then signing a contract probably wasn't a very good idea. They have other wireless options that would have suited his needs much better.

Anybody who signs up for a contract and then joins the army can't be too bright anyway...

/subtle trolling?
 
2006-04-26 01:31:24 PM
Action Replay Nick: Correct. You got one right for a change.
 
2006-04-26 01:31:43 PM
You do not have to stay in a contract that is not useable if you are living where Sprint cannot provide service.
 
2006-04-26 01:31:55 PM
Sprint is gonna get their asses sued off.

Courtesy of Raptorman:

Ok SPRINT PCS, you all are on the raptorman's shiat list!!! I hope everyone that reads this (all 3 of you) boycott Sprint. I have official military orders telling me that I must go overseas and do the job for my country. Three hours prior to going to the military air terminal, I went to the Sprint store to cancel my cellular phone contract.

According to the Soldier's and Sailor's Act, I am protected by federal law from binding contracts if I am ordered to a foreign land. This also protects me from apartment leases if I am moving due to military orders.

At the Sprint store, I waited in line for an hour to tell the guy I wanted to cancel, then he proceeded to hand me a telephone so that I could call Sprint. (yeah, you heard it, you must cancel over the phone, not in person). When I get online with the woman, she tells me that I cannot cancel my contract, and that I must suspend my contract until I come back from overseas so that I can continue the contract then. I told her that it wasn't right and that I'm protected under federal law. She then proceeded to be rude by telling me that I signed a contract. I then pulled out the big guns. I asked her for the Sprint legal office contact information so that I could turn them over to my JAG lawyer. She let out a biatchy sigh, then put me on hold while she "checked" on something.

After about five minutes of hold she got back on the phone and told me that she would be canceling my cell phone effective immediately and that she was sorry. She told me to stay on the line and that one of their legal representatives was listening to the conversation and wanted to talk to me. I said fine and she hung up. The legal supervisor more or less asked me to please drop the issue (not talk to JAG) and that I was technically right. I told him that I didn't give a shiat and that I was going to tell everyone I knew what shady biatches Sprint was, and how they treated a U.S. Servicemen going overseas to serve his country.

I really hope a potential Sprint customer reads this and decides not to go with Sprint.

Sprint, you can kiss my Government Issued ass!! Go to hell.
 
2006-04-26 01:32:03 PM
Que Sprints latest cheesy commercial in 3....2....1....
 
2006-04-26 01:32:15 PM
Action Replay Nick: "So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military."



Yes, 100% true, they are better. They fight for their country when asked. They don't just sit down and let others do it for them.
 
2006-04-26 01:32:33 PM
jonr: Anybody who signs up for a contract and then joins the army can't be too wealthy anyway...

fixed that for you.
 
2006-04-26 01:33:03 PM
Gee, you mean I should have demanded to not have to uphold any of my contractual agreements when I was deployed?

Your employer shouldn't matter to your cell provider, period.

It's the asshats who make a "news" story out of this shiat that make America suck today.
 
2006-04-26 01:34:00 PM
Action Replay Nick
So the line of reasoning goes: people in the military should recieve special treatment because they are better than people not in the military.

GET THE FARK OUT OF OUR COUNTRY NOW! ASSHAT!
 
2006-04-26 01:34:20 PM
MDGeist: Yes, 100% true, they are better. They fight for their country when asked. They don't just sit down and let others do it for them.

It's a job, they get paid for doing it, I fail to see why they are better than anyone else.

/veteran
 
2006-04-26 01:34:29 PM
"charges still acrue"

/loved that thread
 
2006-04-26 01:35:31 PM
Immaculate_Misconception: It's the asshats who make a "news" story out of this shiat that make America suck today.


Your employer shouldn't matter to your cell provider, period.



Your right, honestly the only thing that matters to a cell provider is a $.


And, thats what makes America suck today.
 
2006-04-26 01:35:31 PM
mic87108: GET THE FARK OUT OF OUR COUNTRY NOW! ASSHAT!


Strike the key just above your left shift key, asshat!
 
2006-04-26 01:35:43 PM
I expect all the people with "support our troops" and "W" bumper stickers to drop everything and get on the phone with sprint. Otherwise, your a hypocrite...worse, a lazy hypocrite.
 
2006-04-26 01:36:00 PM
If there's a very real possibility that you will not be able to fulfill your contractual obligations, don't sign.

Seriously, is this something military just takes for granted? "Hmm.. this contract says that I have to be with them for a year, no matter what. But I'm in the military, so I'm sure they're not talking about me."

You see that mentality everywhere. "Hmm.. the law says that I have to signal when turning at this intersection, but I'm sure they're not talking about me." "Hey, the sign on the theater screen says to turn off my cell phone. But I'm sure they're not talking about me."
 
2006-04-26 01:36:48 PM
patrick862: Even so, you must know that people don't join the military for the fringe benefits.

You're kidding, right?
 
2006-04-26 01:36:51 PM
Spring = Sprint

D'oh!
 
2006-04-26 01:37:00 PM
Whoa....someone acutally uses Sprint? HAHA
 
2006-04-26 01:37:52 PM
Okay, it sucks. It really does that he can't cancel the service. But, there's two factors here:

1. He knew, or should have known, that telcos aren't covered under that law.
2. He shouldn't have went with Sprint. No one should go with Sprint. No one.

Normally I'd let logic take precedence, but since Sprint is such a shiatty company the bleeding heart american comes out in me.

D00D $PR1NT Y CANT HE C4NC3L HIS S3RV1C3 UR TEH SUXX0R LOL
 
Displayed 50 of 294 comments

First | « | 1 | 2 | 3 | 4 | 5 | 6 | » | Last | Show all



This thread is closed to new comments.

Continue Farking
Submit a Link »






Report