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(Click2Houston)   Misprinted coupon could cost casino more than $5 million   (click2houston.com) divider line 49
    More: Strange  
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31621 clicks; posted to Main » on 21 Nov 2005 at 11:10 AM (9 years ago)   |  Favorite    |   share:  Share on Twitter share via Email Share on Facebook   more»



49 Comments   (+0 »)
   

Archived thread
 
2005-11-21 05:28:04 AM  
Does no one proofread anymore? My wife does a lot of printing and they always send her proofs first.

A few minutes of thoughtfulness vs. $5.8 million?

Hmmm
 
2005-11-21 06:33:52 AM  
This is terrible! How, oh how will Harrah's be able to recoup 5.8 million dollars? Weeeeoooo weeeeoooo weeeeoooo.

/yeah, I sympathize, but they'll make that money back in about 36 and a half minutes.
//vendor's mistake, but not their fault. draw and quarter the dude in marketing who signed off on the work.
 
ZAZ [TotalFark]
2005-11-21 07:42:10 AM  
Does no one proofread anymore? My wife does a lot of printing and they always send her proofs first.

That's what I was wondering -- is it a printer error that printer will pay for, or did some soon-to-be-former casino employee sign off on the proof without paying attention?
 
2005-11-21 08:08:04 AM  
I hate it when people try to take advantage of an honest mistake. So what if it's a big company who makes millions. What if by mistake you put an extra zero or two on a personal check or bank tranfer for your phone bill and it read $5000 or $500 instead of the $50 it was meant to be. It was an honest mistake on your part. Would you want your phone company to say "Oh no!!! it says $5000, it's ours now!!!!...HAHAHA...you dumbass!!!!

People always want something for nothing.
 
2005-11-21 08:20:11 AM  
Errk: What if by mistake you put an extra zero or two on a personal check or bank tranfer for your phone bill and it read $5000 or $500 instead of the $50 it was meant to be. It was an honest mistake on your part. Would you want your phone company to say "Oh no!!! it says $5000, it's ours now!!!!...HAHAHA...you dumbass!!!!

Honestly, they probably would cash it for that amount, then you'd just have a negative balance for a while...

(As long as the words matched the numbers, if not, they can only get the lower one)
 
ZAZ [TotalFark]
2005-11-21 09:27:02 AM  
As long as the words matched the numbers, if not, they can only get the lower one

The Uniform Commercial Code says in the event of a conflict between words and numbers, the words win. It's easier to write an extra zero than it is to write "thousand" instead of "hundred".
 
2005-11-21 11:15:59 AM  
Errk - I hate it when people try to take advantage of an honest mistake. So what if it's a big company who makes millions. What if by mistake you put an extra zero or two on a personal check or bank tranfer for your phone bill and it read $5000 or $500 instead of the $50 it was meant to be. It was an honest mistake on your part.

I don't have any problem with making money off of the mistakes of an organization (ie casino) who make their money operating games that are clearly balanced against the player.

Plus, 5.8 million is a drop in the pan to the major casino operators (which Harrah's is one).
 
2005-11-21 11:17:01 AM  
There goes the cheap buffets and cut all the employee's checks by 5% until they get there money back..
 
2005-11-21 11:17:38 AM  
Uh oh. Better rig the roulette wheel for an extra hour every night this week.
 
2005-11-21 11:18:14 AM  



It's about time the casino was on the losing end!
 
2005-11-21 11:20:21 AM  
none of these on ebay either
 
2005-11-21 11:21:56 AM  
Its not like that coupon can be reedemed for cash. All the money must be gambled. They will be out some money but certainly not 5.8 mil.
 
2005-11-21 11:23:25 AM  
 
2005-11-21 11:23:47 AM  
People always want something for nothing.

Casinos are all about something for nothing. Who cares anyway.
 
2005-11-21 11:27:17 AM  
ZAZ

The Uniform Commercial Code says in the event of a conflict between words and numbers, the words win.


Same with personal checks. Bank tellers are required to take the words on the line over the numbers in the box. The more you know...
 
2005-11-21 11:28:24 AM  
Yea I don't feel that bad for the casino. They make millions out of convincing poor smucks that they are winning more than they are losing. Which of course they are not.
 
2005-11-21 11:33:46 AM  
Okay, yeah they screwed up, and should have to pay for it.

Let's move on.

Does anyone have one of these coupons that they can send out to me? I'd like to have a little extra spending money.
 
2005-11-21 11:34:49 AM  
ZAZ, RoachAC

Actually, I just ran into this a couple of weeks ago, taking a check from a Craigslist sale without checking the amount in the box vs. what was written. ($125 vs. $100) I was told by the bank teller and manager that they were allowed to cash the check for the LOWEST of the two amounts. That was, according to them, the letter of the law.

Honest mistake, though. Buyer mailed me a new check that day.

 
2005-11-21 11:35:31 AM  
Q: So you only print coupons with your left hand?

A: Yes

Q: Are you sure?

A: Yes
 
2005-11-21 11:38:12 AM  
The Illinois Gaming Board ruled that Harrah's must honor the coupons.

IGB =
 
2005-11-21 11:38:32 AM  
Im sure this wouldve been a major problem 10 or 15 years ago when people actually USED cheques.
 
2005-11-21 11:38:35 AM  
TYP0WN3D!!!1!
 
2005-11-21 11:44:37 AM  
...getting the article about your casino greenlit on FARK.com, priceless.
 
2005-11-21 11:46:12 AM  
Errk: I hate it when people try to take advantage of an honest mistake.

So how are people supposed to be psychic and know that the coupons were goofed up and that the company wasn't trying to weasel out of offering a discount? Just take a look at mail-in rebates and how they get "lost" to see why people get pissed off if the discount they're holding gets refused.

Besides, they had numerous times to make sure the artwork was correct, before and after it went to the printer, unless both the casino advertising people and the printer people were idiots. So of course people assume it's legit.
 
2005-11-21 11:48:01 AM  
Fade in to Board Room on Monday Morning
CEO Ok, whos the lunkhead that hired BOBS Printing to do our latest promotional Vouchers?

Pimply faced Recent Graduate from College Ahhhh I did sir

CEO - I thought so
Someone call housekeeping to clean up this mess.
 
2005-11-21 11:48:35 AM  
Folks, we're talking about a company that charters international planes (usually Japan) on a DAILY basis to bring in high-rollers and put them up in their resorts.

$5.8 million would barely cover the liquor consumed at all of their locations in one day. The only person this will truly hurt is the guy in charge of proofing and approving ads.

/Just got back from Vegas 12 hours ago
//Hates Harrahs
 
2005-11-21 11:50:54 AM  
Errk: I hate it when people try to take advantage of an honest mistake. So what if it's a big company who makes millions.

Imagine sitting at a blackjack table in Harrah's (or Caesar's, or Bally's, or Showboat, or Rio, or Paris, or any one of the gazillion resorts that are now owned by Harrah's) and mis-counting a 16 as a 17.... you order a hit on the card and bust.... now do you think Harrah's will give you your bet back because it's an "honest mistake?" No.

How about playing Video Poker, and being dealt a Royal flush, and missing one of the buttons before hitting "Draw", thus throwing away a 4000-coin hit? Think Harrah's is going to give you your money anyway? (hint: on every machine it says "It is the player's responsibility to ensure that all cards are held prior to drawing.") Honest mistake, right?

Oh, and how about when Grandma sits down at a slot machine and puts in a $100 bill, thinking its a $0.25 machine, when it's actually as $25 machine...and $75 is gone in one button push? Yah, I think Harrah's is gonna give that back, too.

If it were any other company, I'd say, sure. But a casino? Fark them. You go in there, you take advantage of EVERYTHING they throw at you -- because they will take advantage of you.
 
2005-11-21 11:56:20 AM  
It was an honest mistake on your part. Would you want your phone company to say "Oh no!!! it says $5000, it's ours now!!!!...HAHAHA...you dumbass!!!!

People always want something for nothing.


That mentality is what keeps the casino industry rolling. I see no problem in making it stick when it goes the other way by their own error.

On a related question, did anyone else out there regularly whore the Las Vegas Advisor coupon fun books? The 2-for-1 blackjack for one hour at the Golden Gate was wicked. As for the 3-for-1 and 2-for-1 blackjack coupons, I memorized the strategy for Super Fun 21 and played them on those tables whenever the dealer would let me. When blackjacks pay 3-for-1, the player has close to a 10% edge on SF.

My buddy simply played them on the 6:5 single-deck games, and if they objected, he merely quoted a few words from the recent NGC ruling that 6:5 on naturals did not constitute a seperate game, but merely a 'house rule', and if the coupons didn't explicitly say "not for use on 6:5 single deck game", he could use them there.

Naturally, I thought he was insane, he may as well have tattooeed "Advantage Player" on his forehead by quoting ANYTHING by the NGC, but Vegas is a big town, easy to find another game when you've burned out one place.

MC^2
 
2005-11-21 11:57:10 AM  
What's the big deal? Most of the people cashing those coupons are going to play it back to the casino anyway. Then they'll blow the money they brought with them to gamble. It will just take a little longer.
 
2005-11-21 11:58:13 AM  
Assgasket:

If it were any other company, I'd say, sure. But a casino? Fark them. You go in there, you take advantage of EVERYTHING they throw at you -- because they will take advantage of you.

Not everything. The casino will not use illegal methods to get your money, so I don't believe in cheating the house, and that includes taking mispays, color changes or cash-outs that are clearly wrong but in your favor.
 
2005-11-21 11:58:27 AM  
Mr. Gasket-

Actually, in some situations, the casino will correct an honest mistake if it is not being used for advantage. For example, a guy who was constantly playing $15 (three nickels) at blackjack accidentally stacked two nickels on a hundred. He noticed after the cards came out, but before he acted. Even though it was to the casino's detriment (the house was showing a ten at the time), the pit boss let him change his bet to what he was playing.
 
2005-11-21 11:59:53 AM  
To everyone who seems to be saying a casino is a heartless organization...

Do they force you to stay in there?
 
2005-11-21 12:08:21 PM  
I'm with Errk.

The fact this is a casino has nothing to do with it. Zip, zero, nada. Last time I checked, they don't force anyone in at gunpoint. If you're dumb enough to go in there and play games where the house has an edge (which is damn near all of them) ... that's you're own dumb fault.

This boils down to people taking advantage of things simply because they can, then come up with really lame reasons to justify their basic dishonesty. Take downloading mp3's .. "oh! the music sucks! oh! riaa is teh 3vil!! oh! they charge too much!" ... please...the real answer is you can get it for free with miniaml risk so you do.

Some website once had Sony LCD's on sale for like $50 bucks instead of $600 ... and the link was posted on a website. So I (and probably 50,000 other people) ordered one only to get an email a few days later saying there was a mistake and the order was cancelled. Ya know what...no big deal. I knew it was a mistake ... had I gotten the monitor..sweet. But I'm not out anything.

People think they're entitled to too much shiat. Harrah's should have put up a sign to honor the coupon for the $15-20 and kick in another $5 and that would have been nice of them. But noooo...it says $525 on this little slip of paper so I GET IT!!!

goddamn people suck.
 
2005-11-21 12:09:40 PM  
Damn, whoever was proofing that should be fired.

I worked as a proofreader long enough to know you check, double check and confirm anything with numbers, especially dollar amounts.

I saved some company's ass not too long ago -- I was temping for them and caught something that was supposed to say "save $100" but said "save $1000", and it had been through 7 rounds of sign-offs within the company. Probably would have been a big to-do.

However... in this case? I laugh in the face of Harrash's agency... because you see, I used to work for them, as a proofreader, and they let me go, rather unceremoniously, in June. Knowing who proofs for them now? Bwahahaa, you gorg-looking, back-biting, flabby, nasty witch! I hope your ass is on the line now.

Thank you, sumbitter for making my day!
 
2005-11-21 12:12:31 PM  
Biggie Thang

"There goes the cheap buffets and cut all the employee's checks by 5% until they get there money back.."

Considering how much money a casino makes in a week, that should take about two or three days.
 
2005-11-21 12:15:51 PM  
I sure hope someone got fired for that one. Doublecheck things people!
 
2005-11-21 12:18:09 PM  
serpent_sky: If you are a proofreader by trade, you should have caught sumbitter and "Harrash's" before you posted ;)
 
2005-11-21 12:21:00 PM  
yeah, boo hoo.

Get a few high-rollers in and they'll pull that back in within an evening. In fact, they'll probably end up better off by honouring all these, as it will give people a taste for playing with more money than they can really afford. Once the coupon runs out, most of 'em will probably carry on. And they'll be betting more.

No sympathy.

Tirian
 
2005-11-21 12:26:03 PM  
If you've got any money leftover FEMA money after buying lapdances, liquor, Prada bags and crack, git yerself a coupla these coupons & a bus ticket to Harrahs.

/Party on.
 
2005-11-21 12:40:43 PM  
tomo12144: Does no one proofread anymore?

Everybody's in too much of a hurry.

"Screw the errors, let's just go with what we've got."

Proofreading takes time, and time is money, therefore proofreading takes money.

Sometimes it's not politically correct to proofread. I worked for a company which instituted all kinds of processes to ensure quality. One place where they made a glaring exception to this was in the proofreading of internal documents. The reason for this was that the people who were writing the documents were from foreign countries (these were H1-Bs, brought in to save money) and they made LOTS of grammar and spelling errors. Our process required that all of these documents go through a group inspection, and we were finding so many errors in them that our managers started chastising us for pointing them out (I'm not joking about this). We were eventually told to ignore all of the spelling and grammar errors and look strictly at the content/meaning of the documents. Quality took a back seat to political correctness and saving a buck.

What's the point of even trying to get it right?
 
2005-11-21 12:41:34 PM  
I wonder if Harrah's will spit on every tenth poker chip?

/"The Russians have boycott the Olympics"
//"I like those odds!"
 
2005-11-21 01:09:23 PM  
Espertron

Errk - I hate it when people try to take advantage of an honest mistake. So what if it's a big company who makes millions. What if by mistake you put an extra zero or two on a personal check or bank tranfer for your phone bill and it read $5000 or $500 instead of the $50 it was meant to be. It was an honest mistake on your part.

I don't have any problem with making money off of the mistakes of an organization (ie casino) who make their money operating games that are clearly balanced against the player.


Nice. Next it will be ok to steal from 7-11 because they overcharge us for candy bars anyway. They are just raping us anyway.. why not.?
 
2005-11-21 01:22:14 PM  
Always get a signed proof from customer before printing. There's not 3rd party vendor excuse when it's your execs signature on the final proof.
 
2005-11-21 01:29:14 PM  
Snowflake Tubbybottom


Its not like that coupon can be reedemed for cash. All the money must be gambled. They will be out some money but certainly not 5.8 mil.


Actually, yes it CAN be redeemed for cash. Unless the coupon specifically states that the customer must ante up an equal portion of the amount (i.e. MATCH PLAY) or states that the value of the coupon will go onto their players club card (like "bonus cash"), Harrah's MUST pay IN CASH to every customer. In theory, the customer could come in with coupon in hand, walk up to the cashier and redeem it for his $500, go up to a nickel machine and stick $10 into it, play ONE spin, cash out immediately and take his money (or EZ Pay ticket for redemption).

/sits back and watches the slot payouts at Harrah's Joliet plummet to .005%
//like they're not already there
 
2005-11-21 01:52:23 PM  
Actually, the Joliet location is just one of many casinos. While they don't report on individual locations, Harrahs posted profits of $100 million for the entire IN/IL (where they have 4 casinos) region in 2004. If Joliet is 25% of that, that means they have $25 million in profit for the year, and this little snafu will cost them almost 25% of it.
 
2005-11-21 04:28:48 PM  
"Nice. Next it will be ok to steal from 7-11 because they overcharge us for candy bars anyway. They are just raping us anyway.. why not.?"

Next we'll have to actually expect companies to honor their statements... oh the horror. Poor conglomerates have everything stacked against them nowadays. I bet Harrah's profits may not even crack the 15 billion mark now. Poor CEOs :(

Give me a break. Corporations deserve absolutely zero sympathy. Proofread next time.
 
2005-11-21 04:31:30 PM  
Here's the thing about these coupons, they are mailed out all over the US. So I could reasonably be in Alaska and get this coupon in the mail,think "hey now that's a good deal", buy a plane ticket and fly down to houston for a weekend of gambling.

When I find out there is a "typo" then yes, I will be upset. It will make me think the casino did it on purpose to get me here and then said "oops, here's $5".

This is why it isn't like a turkey at Kroger for $1.
 
2005-11-21 05:45:07 PM  
Of course if I went to Houston I wouldn't find any casinos and I'd have to catch a plane to Illinois instead =)
 
2005-11-21 08:57:55 PM  
Dumbass tag trumps strange.
 
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