Considering this is the only act of customer service Comcast has ever performed, they must have a very high service rating.

Tikiman1000: Considering this is the only act of customer service Comcast has ever performed, they must have a very high service rating.

Done. Close the thread.

/Good for the guy.

The sad thing is that he will probably get written up at work for this.

Was the fire started by a Verizon FiOS technician?

LordPistachio: Was the fire started by a Verizon FiOS technician?

Came here to ask this.

notmtwain: The sad thing is that he will probably get written up at work for this.

Nah, he'll be terminated for letting a non-comcast employee use his ladder.

What if the poor SOB fell off the ladder, then sued comcast?

Seeing as all I see in my neighborhood is Cox, Props to the guy!

Excellent customer service!

whyerhead: Nah, he'll be terminated for letting a non-comcast employee use his ladder.

This is probably more accurate.

At least he wasn't from Charter- the people would have been charged a labor cost and then a surcharge for lost equipment after it was burned in the fire. Then they would have been billed for the same thing the next month.

"It was nothing," Rivera said. "I got two kids at home. If they were somewhere burning, what would you do?"

You don't wanna know...

I guess you could he say he knows how to handle.....



firewalls

YEEEEEEEEEEEEAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHH! !

I bet that costs extra.

Grey Street: At least he wasn't from Charter- the people would have been charged a labor cost and then a surcharge for lost equipment after it was burned in the fire. Then they would have been billed for the same thing the next month.

Truth. Charter sent three techs to my house after I told them repeatedly not to, because they wanted to install a home network. I told them I had already installed my home network and NOT to send anyone out. They sent three separate techs out on three separate days, charged me for each one, then charged me a "convenience fee" of $150. On top of the $50 charged per tech visit.

I am now a Verizon customer. Screw Charter's inferior internets and their lame-ass cable and their uncaring billing department and their absurdly high prices.

"Rivera, 22, lingered briefly after the fire was out, making calls and talking to reporters. Would he continue on to work?

"Of course," he said. "I have an appointment down the street.""

We was probably late.

Somewhat obscure subby.+1 anyway.
I grinned a bit.

There's a ceremony to honor his heroism tomorrow sometime between 9 and 5.

What the article doesn't tell you is that it took 13 days for the tech to arrive.

/To transfer service from one roommate's name to another, they disconnected, and it took nearly two weeks to reinstall.
//Wireless network at home is named "Comcast Sucks"
///Comcast sucks.

kcoombs69: There's a ceremony to honor his heroism tomorrow sometime between 9 and 5.

THIS!

Fear_and_Loathing: Seeing as all I see in my neighborhood is Cox, Props to the guy!

O RLY?

/NTTAWWT.

They had to schedule the fire between 8 a.m. and 5 p.m.

Swampthing in Korea: I guess you could he say he knows how to handle.....



firewalls

YEEEEEEEEEEEEAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHH! !

Thread over.

its comcastic, yo

LordPistachio: Was the fire started by a Verizon FiOS technician?

Major points for being even slightly more obscure than the headline. BuzzBlog FTW.

THis is not the same Comcast technicians we have around here.

I'm watching people brun to death in a fire, right now.

Comcast van nowhere to be seen

Okay, explain the couch nap.
Too obscure for me.

Ryan. I found you.

mLayth: Okay, explain the couch nap.
Too obscure for me.

http://gizmodo.com/gadgets/home-entertainment/comcast-tech-falls-asleep-o n-guys- couch-182440.php (clicky-pops)

geekbikerskum: mLayth: Okay, explain the couch nap.
Too obscure for me.

http://gizmodo.com/gadgets/home-entertainment/comcast-tech-falls-asleep-o n-guys- couch-182440.php (clicky-pops)

haha, wow. Nice.

whyerhead: notmtwain: The sad thing is that he will probably get written up at work for this.

Nah, he'll be terminated for letting a non-comcast employee use his ladder.

What if the poor SOB fell off the ladder, then sued comcast?

Wouldn't this be prevented by good Samaritan laws?

Where I live, Warner took over from Comcast a year or two ago. People actually say that they suck a lot less. Comcast must really be bad if some other cable company actually sucks noticeably less than they do.

He wasn't supposed to be there until between 1:00 and 3:00.

Whoa whoa whoa...
I just need to quell this BLATENT EXAGGERATION...

The Cable Guy is HARDLY a "technician."

+1 Comcast, definitely +1

That moves you up to -49,999,999,

Silverkarn: whyerhead: notmtwain: The sad thing is that he will probably get written up at work for this.

Nah, he'll be terminated for letting a non-comcast employee use his ladder.

What if the poor SOB fell off the ladder, then sued comcast?

Wouldn't this be prevented by good Samaritan laws?

We're talking below room temperature management at Comcast, so I'm just playing it like they would..

liberalish: +1 Comcast, definitely +1

That moves you up to -49,999,999,

To counter that, they will fire the guy

good thing the fire was scheduled at an unspecified time between 8 and 12 am

Hughesnet technician seen leaving the scene with can of gasoline...

The tech was probably a contractor and not an actual comcast employee. Even the contractors hate comcast (or so they tell me each time they come to "fix" my internets).

/comcast is still evil